HT1918 My payment method's being rejected by iTunes.
My iTunes no longer accepts my card as payment, I tried re-inputting the card details but it has repeatedly told me the payment method isn't valid. My account has money in it and the card works in shops, at cash points and on websites etc. Why has it suddenly stopped accepting my card out of nowhere and is there anyway of getting it working again please?
Make sure the information on your account is the same with your bank. I'd also suggest calling the bank and inquire if there are issues with your account. You can also contact support and have your account checked.
https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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I have an iphone 4s and recently it has not let me update my apps eventhought the apps are free!! I dont know why, it says my payment method is being declined, i have a very low balance but its a free app and a free update so that shouldnt matter shud it?
Yep, it does matter. You won't be able to update or get anything until this is fixed. Contact iTunes support to see what's wrong:
http://www.apple.com/support/itunes/ -
ITunes will not let me change my payment method.CAn I still use iTunes cards
iTunes will not let me change my payment method .can I still Use iTunes cards
What happens when you try to change it, and if you are getting an error message then what does it say ?
On you iPad you should be able to change it by tapping on your id in Settings > iTunes & App Store and tapping on 'View Apple ID' on the popup and logging into your account - that should give you a payments link on your account's page. Changing payment info : http://support.apple.com/kb/HT1918
If you are trying to remove credit card details and you aren't getting the 'none' option then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
I have an Apple ID, created when I recently purchased an ipad from Apple online. I used my Amex as payment method. Why can I not use my Amex as payment method when signing in to iTunes for the first time?
Yup, I'm a Kiwi, living in sunny Blenheim. Just seems odd that I can use Amex for purchasing in the Apple store but not in the iTunes store. Perhaps the higher charge set by Amex is not economic for small purchases? Anyway,
I know now what to do now - buy an iTunes gift card and enter the activation code to redeem and sign up. Sorted! Thanks Kappy for taking an interest in my query. -
HT1918 My payment details is being refused
Payment details being refused
What are you trying to use as your payment method, credit card, debit card ... ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Why does my payment method keep being denied?
I keep trying to load my Visa card as a payment method to purchase apps, and a message pops up saying it isn't supported. Anyone know why this is? I'm a military member currently serving in Germany, does the country have anything to do with it?
Daniel
Too little detail in your info...
What KIND of payment method? Credit Card? Debit Card? Gift Card?
What *Store*? iTunes? iTunes App Store? Apple Store Online?
Did it suddenly STOP accepting the method?
you get the idea... DETAILS WITHOUT personal / financial info
Tell us a Story - with a beginning, a middle and end. We need to understand everything that you know and have experienced.
If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
"Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ -
HT1918 Your payment method is not valid in this store?
I try to add a payment method but although I've tried 2 valid credit cards (Visa & mastercard) I keep getting the same message! Any tips?
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
My Payment method is being denied
My payment method won't change to none
Why can’t I select None when I edit my payment information?
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HT1918 CHANGING PAYMENT METHOD?
i am tring to change my apple payment method so that i do not need a credit card. an option for payment is usually "none" so i can only use itunes cards to make purchases. for some reason this is not an option. i have seen it on other iphones. my software is up to date. ANY SUGGESTIONS??
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
On your computer's iTunes you can log into your account via the Store > View Account menu option, or via the Account link under the Quicklinks section on the right-hand side of the iTunes store homepage - you should get a payment details link on your account's details page. -
Podcast feed being rejected by iTunes, with no explanation
I've tested my feed numerous times, but whenever it is submitted to iTunes it comes back rejected due to 'technicaly reasons'. I want to e-mail them about this but there is no contact address in the message, how am I supposed to fix the problem if they are so vague in the e-mail!
Anyway, does anyone have ANY idea why my feed is being rejected, it is really starting to infuriate me. Someone on another forum mentioned that as my show contains music that iTunes get paranoid and will reject it for copyright reasons, except, I've received permission from all the artists involved to use the music, so there is no issue with copyright.
The feed is:
http://www.peteholloway.co.uk/podcast/devonandback.rss
Please help if you can! thanks!
-PeteMake sure the information on your account is the same with your bank. I'd also suggest calling the bank and inquire if there are issues with your account. You can also contact support and have your account checked.
https://expresslane.apple.com/GetproductgroupList.action -
I'm trying to change my payment information on my account and I get a session timed out message and cannot continue. Have to shut pad down to exit message. Help!
You will need to contact iTunes Support and ask them why the message is appearing, we are fellow users here on these forums (I've asked the hosts to remove the screenshot due to some of the info that's shown on it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT1918 My payment method doesnt have a none option, what do i do?
I have cancelled my credit card because someone had been buying things from my account which wasn't me. I can't take my credit card off and the numbers dont work anymore. I just want to buy some free books to read. Please help.
i have also ran into this issue. when signing up, it says enter cc info and then u can edit account and choose "none" for payment option....but it wont let u save without entering cc #, etc. Nowhere could i find a "none" option.
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IPhone being rejected by iTunes
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Is it not recognizing it? or not syncing. You need to be more specific then two sentences
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Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
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HT201359 Why do you keep declining my payment method?
I keep receiving payment method declined. What is the problem?
These are user-to-user forums, we won't know why your payment method is being declined.
Is the namd and address on your credit card exactly the same as on your iTunes account ? If it is then you could try contacting iTunes support and see if they can explain why (it might be your bank that is declining it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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