HT1918 my Security code on my debit card keeps getting rejected on my Apple ID info. How can I fix this?
I know my card is fine. I used it to to make in app purchases on my ipod just 2 nights ago and nothing has changed. I tried using it to get music on Itunes on my laptop and then I started having the problem on my ipod since the apple ID links the 2. now I can't even update free apps like gmail without my billing info being correct. What can I do to fix this? I read somewhere to click "none" under payment method and then to re enter the info, but there's no none option....
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues.
Similar Messages
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I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?
Try temporarily disabling your firewall and antivirus.
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I just got an iPhone 4 and I'm trying to use it on the t mobile network. The thing is, I've tried restoring the phone so I could use it. I haven't tried my sim on other phones yet. But I will try to see if it works. The iPhone is supposedly factory unlocked btw. Anyways, when I put in my tmobile sim, it searches for the service, but it always ends up saying NO SERVICE. I checked that my network says that the "phone not allowed". So I don't have 3G on this phone I presume. I heard that you need 3G to have service is that correct? But how do I resolve it? The iPhone does know that my phone carrier is tmobile. It just says no service. And I've tried restoring it three times and turning it off and on and it won't work. I don't have a data plan for tmobile tw! Hopefully someone can help! Thank you so much in advance!
If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot
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I can open and view billing but when I click on Pay Bill the next screen has only white space from left margin to small column with some account information (only half of the column is visible). The right column is approximately 20 percent of full screen width. I tried to pull an update but link in Tools says that no updates are available..probably due to the fact that I have a 3.6 Firefox edition of browser.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advanceHi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
My debit card kept getting rejected by my iTunes account, it there an issue with iTunes? I have been using the same Card since very long time. I downloaded the iOS 8, can I talk to someone so I can get this resolve?
Apple is not here. Contact Apple to resolve your issue:
iTunes Support WorldWide
or
iTunes Support by eMail ww
Cheers,
GB -
I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?
You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium -
My iTunes won't launch. It will give and error code 13014. How can I fix this?
My iTunes won't launch. It will give and error code 13014. How can I fix this?
Hi tuzas2,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some applicable information below for you:
iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
Solution 1
Make sure you have the latest version of iTunes installed.
Solution 2
Quit and reopen iTunes. If the issue continues, then restart your computer.
Solution 3
Quit iTunes, temporarily disable the anti-virus security software on your computer, then reopen iTunes and try to sync your device. If iTunes successfully syncs your iPhone or iPod touch, consult the anti-virus software vendor.
Solution 4
Turn off Genius in iTunes in the Genius sidebar (choose View > Hide Genius Sidebar).
I hope this information helps ....
Have a great day!
- Judy -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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