HT1918 Re set security questions

How do I re set my security questions for my Apple ID account as I cannot remember the answers

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104017)

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Forcing Users to set Security Questions

Hi All,
Currently when a user joins the organization, the user can go to IdM user interface, login and set security questions. But this is an option only if user wants to use self service in IdM. So, it has been found that users are not setting it and it becaomes a pain when they call help desk for password change and help desk is not able to verify the user's identity because security questions are not set.
Please share your thoughts how other organizations are handling this situation.
Is there any way that we can force a user to set security questions when the user logs in first time?
Regards,
Gaurav

Hello,
In our Organization we did the following.
Under the Security tab there is a Policy tab.
There you should find a policy called: Default Identity Manager Account Policy.
Under Secondary Authentication Policy Options make sure "Enforce Answer Policy at Login" is checked.
In page help states:
Select this option to enforce the authentication question policy when the user logs in to this interface.
This solution works however it did become problematic while we had pass-thru authentication configured.
All the best
-IDMxml

How to install Twitter app without setting security questions?

Hello! I recently registered a Twitter account. iOS 6 includes Twitter integration - great. When I navigate to Settings - Twitter and tap the Install button, a dialog shows up: "Improve your Apple ID security" and "Set security questions" blah blah. There are two buttons in the dialog, "Set questions" and "Cancel". If I tap Cancel, Twitter app download doesn't begin and Twitter icon disappears from my SpringBoard. If I tap "Set questions", I need to answer some stupid questions. If I leave answer boxes empty, I can't continue. I will not set any security questions for my Apple ID, that's for sure.
How I can install Twitter app?

I just encountered the same problem when I tried to download Twitter on my husband's new iPhone 5. There was no problem when I installed Twitter on my iPhone 3GS yesterday :-(
You've probably seen by now that there are many, many people who are having problems with the 'Help improve Apple ID security' message - not confined to iPhone but also on iTunes, iPod Touch, iPad etc.
I chose the 'Not Now' button on his iPhone 5 and the Twitter app wouldn't allow me to proceed ....
Looks like Apple aren't in any hurry to fix this because people have been complaining about it for months (after all, your post is more than 3 months old and the problem is still occurring).
Were you ever able to activate Twitter on your iPhone 4S?
Tricia

Set Security Question & Answer using UME API in Web dynpro Java

Hi Experts,
I;ve developed a Web Dynpro java application to create a user in UME.
I am able to set all the user account related attributes but I am not able to set the security question and answer as I do not see any attribute for the same.
Can anyone please suggest how to set the Security question and answer in UME?
This is required so that if the user wishes to reset his password / forgets password, we can ask him the security question which he selected at the time of registration.
Please let me know if it can be achieved at the code level and whether UME API supports security question and answer or any such attribute.
Also, if no such attribute is present by default in UME at the moment; can we create/configure some custom attributes in UME and store the security question and answer into those attributes. This would serve our purpose.
Kindly assist.
Regards,
Anurag

Hi,
Thanks a lot for the reply!!!
I have one doubt here:
You've mentioned the below code to fetch the security questions in your reply:
IUser user = WDClientUser.getCurrentUser().getSAPUser();
String CUSTOMER_NAMESPACE = "com.sap.security.core.usermanagement";
String attmotname [] = user.getAttribute(CUSTOMER_NAMESPACE,"MotherName");
String attlucknum [] = user.getAttribute(CUSTOMER_NAMESPACE,"LuckyNumber");
String attmobnum [] = user.getAttribute(CUSTOMER_NAMESPACE,"MobileNumber");.
But this would be only applicable when the user has already logged on to the portal as it uses "WDClientUser.getCurrentUser().getSAPUser();" code.
On the contrary, I want the security questions and answer to be accessed even when the user is not logged on to Portal so that based on the question & answer, the user can reset his password.
Please suggest, how can we achieve this and where and how to set the custom attributes for the same?
Do we have to set the Publicly Viewable Custom Attributes present at location you mentioned in your reply?
Also, if yes; please let me know how to set the custom attributes?
Thanks & Regards,
Anurag

HT1918 forgot the security questions

i forgot my security questions. how can i recover them, i need them to vertify my purchasing? thanks

You need to answer your security questions the first time that you use your account on a new computer or device.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201303 I am trying to set security question.but I don't know how to?.i try everything.email or other but not succcess.

I forget the security question.i am trying to set new question so this time I am write my notebook.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT1918 Changing my security questions?

For some reason my security questions are different from what they should be. Is it possible to just change them?

If you can remember their current answers then you can login here and change them : https://appleid.apple.com
If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I never set security questions but I never answered them. Help!

I am being asked to answer security questions that I never set. What do I do?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76856)

I never set security questions -- how to change?

I have no rescue email, I never set those security questions in the first place, and no way to contact support now.
I can make an appointment to call them a week from now. Is this so called support just a waste of my time?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Some folks report that one way arounfd the security questions is by reviewing or changing their bank card info. I would use the iTunes app on the computer to do that.

HT201363 I never set security questions on my iTunes account!!!

Hello,
      I have never set up questions for my ITunes account. Soo I can not use my iTunes cards for enny thing!! My and my brother share and he got the cards for his birth day and we want to use it for a game.
            Please help
                  From:Bailey Lerma

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103321)

HT201303 set security questions

how do i set my security questions

Welcome to the Apple community.
Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

How canI set security questions when it will not recognize my answers?

How can I reset security questions when it will not recognize my answers?

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT1918 forgot my security question answers

forgot my security question answers what do i do?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Ex set security questions in Apple ID

My now ex apparently answered security questions in my Apple ID and used his email address as the retrieve/rescue email -anyway I can reset this? I don't know the answers to his questions.

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106863)

HT1918 Forgot my security questions what to do !!!!

I Need help please

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in the country where you are (and which you have on your account) to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

HT1918 Re set security questions

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