HT1918 reset security questions on itunes

Very upset still, second day I have requested help, I have my itunes account and I have my password but the security questions I have I don't know answer too. This was set up along time ago, Now I have added money to my account and have a new computer and it won't let me purchase this,
<E-mail Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
If you have forgotten the answers to your security questions, contact Apple through iTunes Store Support

Similar Messages

TS2446 how to reset security questions on itunes

How can I reset security questions on Itunes. It is locked.

Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75399)

HT5312 How to reset security question on itunes

How to reset security question

If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

HT1918 reset security questions

I need help reseting my security questions because its the first time buying songs on this computer

Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87740)

HT5312 reseting security questions on itunes

when i click on "send security info to my email" it never arrives. what do i do?

See here > 1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

how to add a rescue email adress to recieve my reset security question ..i dont have one

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414)

TS1389 how do I reset my security questions for itunes

Apparently I forgot the answers and can not redeem to purchase a song. Totally frustrating!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

TS2446 How to reset my security questions on iTunes account

How to reset my security questions on iTunes account

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Having trouble with the security questions for iTunes. Tried to reset them, but the mail from Apple never comes . . .

Having trouble with the security questions for iTunes. Tried to reset them, but the mail from Apple never comes . . .

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96290)

TS1424 How do i reset the security questions for iTunes ?

I have forgotten the answers to the security questions for ITunes .what to do?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

You need to go to https://appleid.apple.com and log into your Apple ID account. You can work from there.

I don't receive reset security questions email from iTunes

i don't receive reset security questions email from iTunes and i cant buy anything until i can

It will not go to your regular email address.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

HT1918 Forgot answers to security questions, how do I reset security questions?

Forgot answers to security questions, how do I reset security questions?

At the bottom of the article that Niel linked to :
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT1918 how do you change or reset security questions ??

how do you change or reset security questions ?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT1918 reset security questions on itunes

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