HT1918 Security question. For got it
For got security question
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
Similar Messages
-
HT1918 I would like to change my security questions for my itunes account
hi, i would like to change my security questions in itunes please.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
HT1918 How recalled the security question for account iTunes
How recalled the security question for account iTunes
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT1918 I forgot my security questions for my password
I forgot my security questions for my password and security
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Hi i am samuel kim and i didnt remember my security question and got my account lock how to i unlock it and get my security question?
Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75432) -
How can you change your security question for I tunes?
How can you change your security question for I tunes?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?
Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
HT201303 How do you change your security questions for your iTunes accout?
How can I change my security questions for my iTunes account?
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813 -
I forgot my security questions for my Apple ID and I need it to buy something on iTunes.
I forgot my security questions for my Apple ID and I need it to buy something on iTunes.
http://support.apple.com/kb/HT6170?viewlocale=en_US
-
I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
When you create your Game Center ID, it does a security question, for what reason? It never asks you it!
App store frequently asked questions
http://support.apple.com/kb/HT2001
http://support.apple.com/kb/HE37 -
HT5312 How to reset my security questions for my Invoice2go
How to reset my security questions for my Invoice 2go
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414) -
Security question for Apple ID
Why would the security question for Apple ID be different to those I answered when I set up the account.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95495)
Maybe you are looking for
-
How do I manually sort reminders in iCal after upgrade to 10.7.2
I used to use the iCal "To do" list to have an ordered list of things I needed to do. I would choose to sort manually (by right clicking in the to do area) and then I could drag the items into the order I wanted to do them. After upgrading to OS 10.7
-
Insert a pdf in another pdf take 20 minutes in Acrobat 9!
Hi! I'm trying to find out why Acrobat Professional 9 with all the update is waiting 20 minutes to insert a pdf of 1 page into another pdf at the very beginning? Usually it only takes a few seconds but for some reason now it takes its sweat bloody ti
-
HELP! Multiple sections document - ALL MY PICTURES HAVE CHANGED!!!!
Hello, Does anyone know what the heck is going on here? I have a multiple sections document created yesterday, 150 pages (! over 10 + hours of work!!!), different articles copied from word documents, with about 3 different pictures per article. I spe
-
Is panorama picture in iOS 6 available for iPhone 4 How do I use it , in the option menu it doesnot exisst
-
Hai, Here i have Manual batch management, the scenario is like this, Manual batch mangement - MM maintanance is over. 2 batches for 1 material, contains 10 units each, In sales order quantity is 20, but when i am giving sales order quatity 20 i am no