HT1918 Somehow the country associated with my account was changed to China. I did not make this change and now the system will not let me update either my credit card information or the country back to the United States. Help!!!
Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!
This exact thing has happened to me. Did you get it resolved? If so, how??
Similar Messages
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I recently updated the software on my ipad2 to 5.0.1 and when I send a message via "chat" it shows on all the iPhones associated with my account (my sisters, my husbands, etc) is there a way to stop that?
If you have been using your phone as recommended, you should have minimal data loss from the inability to restore from a backup.
Contacts and calendars should be synched to a computer application like Outlook or Address Book (or a cloud service like Google Contacts or iCloud). The update process does NOT affect these computer applications so your contacts and calendars should be safe and sound in the application ready for synching back to your phone.
Same for photos. It is recommended that photos be imported to your computer as soon as possible after taking them (just as you would import them from any other camera) for storage, archival and safekeeping. Again, your photos should be safe and sound on your computer.
If you've not been using your computer as recommended, you've learned a very hard lesson, I'm afraid. -
My mother buy one ipod for me,and now she give to me.
Can i replace an ipod for an iphone locked to use only of United States?
I'm from Brazil and i go to United States(Orlando) in November to live there some time.can i change the ipod to iphone so you can use in the United States.No.
There are no trade ins at all.
You would ahve to buy a new iphone if you want one. -
ihave music that i cant play on my new comp because the email associated with that account is no longer in use. how do i authorise my new account to play my music?
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek -
I got a new iPhone 5 when I went to add my music back from the cloud Not on this iPhone Rihanna for some reason will not re load to my new phone the Little wheel just keeps moving nothing ever happens. I turned it off and still nothing
whats up with that I have one beatles song and one kenny chesney alsoMate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?
I also had problem accessing my WD MyBookLive after upgrading to Maverick.
To resolve the problem, I used Connect To Server (Cmd K) to specify the IP address.
Then I enter a user id and password I created in the MyBookLive.
You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
Just enter the MyBookLive IP address as the URL. -
How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual. -
Hello all
I upgraded from Snow Leopard to the latest Mountain Lion OS and now my Wifi will not work. When I try and insert the password to my Wifi network states either 'connection timed out' or 'password and/or user name not recognised' please help...!Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
From the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain. -
I lost all the songs on my itunes and now my phone will not sync with out loosing all my music
my computer hard drive crashed and i had to re download itunes and now my phone will not sync without erasing all my music
That is correct. The iphone will sync with one and only one computer/library at a time. If you sync to another then it will indeed erase the current content and replace with content from the new computer/library.
It has always been very basic to always maintain a backup copy of your computer. Use this to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from the iphone. Without syncing: File>Transfer Purchases
You will also need to enter one unique contact and calendar entry in the computer . When you first sync, you should get the option to merge. Otherwise this data will be erased as well.
Much easier to use your backup copy to put everything back. -
My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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I have a new wireless router and now my laptop will not recognize the printer.
I recently installed a new wireless router,Linksys E2500, and now my laptop will not connect to my OfficeJet 4500 wireless printer. Operating system is Windows XP. Says it does not recognize the printer. It was working fine with my other Linksys router and I have been able to connect all of my other electronic equipment. Thanks.
You must reinstall the full feature software and drivers again to be sure it will work with the new router. This is the fastest way. Simply follow the instructions that came with the printer.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
hello,i have updated to the new 11,and now i tunes will not open,error pops up,says Data Execution Prevention,and other error we can not complete ur i tune request,unknown error 4002,i have uninstalled and reinstalled ,has been no help.
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures. When I try to get one from the camera roll, it blows up. Is this a known problem?
your ipad explodess? It's in pieces everywhere?
the picture opens and is zoomed in and you cannot zoom out? -
HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.
Althrough I have updated my credit card information, but still unable to use the apple ID.
If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
Once your updated info is processed you'll be able to use the subscription application.
As Bernd wrote - Adobe Reader is free (download, install, use).
Be well...
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