HT1918 Someone is using my email account to purchase iTunes stuff. How do I notify Apple?
It is not charging my iTunes account or my credit card, but I keep getting iTunes Store receipts for this person's purchases. It has the person's address, but I have no way of contacting this person. Can Apple contact them and tell her she's not using the correct email address? I've changed the password on my email address and it's properly protected.
http://www.apple.com/support/contact/
Similar Messages
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Identity theft - someone is using my stolen laptop to purchase iTunes music
My macbook was stolen from my home August 25th, 2007. Since then I have reported it to local law enforcement... whole lot of good that did. Anywho, looking at my bank statement the other night, I saw that whoever is in posession of my laptop now (surely, not the same person who actually took it) has purchased nearly $250 of music using my saved account information. I have of course contacted my bank and changed my password.
My question is this: the police aren't going to do squat to get laptop back or find out who stole it, so the detective work seems to rest mostly on me. This iTunes thing is the best lead I have. Is there a way I can find out the IP address/location of where this music was purchased from? I'm certain Apple keeps this information - they are a business, after all - but I have found no way of speaking with a representative in person, everything is pointing me towards "web help," which is a pretty terrible approach in my opinion. The only phone number I found forwarded me to an automated message telling me to seek help online. How can I contact Apple, or find this information myself, so I can bring it to the police and get my stolen property back?[email protected] wrote:
Is there a way I can find out the IP address/location of where this music was purchased from? I
I doubt it. THe sheer number of purchases that happen on a day to day basis (no rater a minute by minute basis) would make it impossible to find that out. You are better off canceling your credit card and inform them of the fraudulent purchases so they cannot make any more purchases and you are not held liable for them. If the I doubt that Apple will contact you on this matter since that matter requires legal intervention - if they even bother.
I would more aggressively pursue this with the Police, since they are the best resource they have.
I would doubt the guy who robed you would be purchasing tunes at his own home anyway if it is a laptop. Most likley he is doing it on other places. -
Help How do I change my email addresses so I can verify it for iCloud
change your AppleID
http://appleid.apple.com -
HT1918 cannot change my email account that the iTunes store uses for my login
cannot change my email account that the iTunes store uses for my login
What happens when you try to change it ? You should be able to change by logging into your account on this page : http://appleid.apple.com
Or via the Store > View Account menu option on your computer's iTunes
You might then need to log out of your account on any devices (iPad, iPhone, IPod Touch) that you have and then log back in so as to 'refresh' the account on them. -
Someone else used my email address to register acc...
Someone else used my email address to register accounts with - how do I report this so the accounts can be disabled?
report the user/account to [email protected]
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No longer use this email account but how do you backup the email that is...
No longer use this email account but how do you backup the email that is in the "example" folder, So that I can delete the account on my mail app?
Not sure what you mean. Deleting a POP account only deletes the messages stored in the account’s mailboxes, not any messages stored in custom “On My Mac” mailboxes, if that’s what you mean. It’s not that Mail goes after your mail trying to delete as much as it can. It’s just that if a mail account is deleted, then its mailboxes cannot exist anymore...
That said, instead of deleting the account right away, you can just disable it (i.e. turn OFF Preferences > Accounts > Advanced > Enable this account), leave it that way for some time, and delete it only after making sure you didn’t miss anything while the account was disabled.
BTW, if you back up your data, and the ~/Library/Mail folder in particular, you won’t have to worry about accidentally losing anything as a result of doing something like that...
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library. -
How do I delete an icloud account which uses an email account no longer in use - I do not have the the passwrd for this account
You will need the password. If you can't get it reset via http://iforgot.apple.com (if you remember the answers to the account's security questions then you should be able to reset it via them) then try contacting Support in your country, they should be able to reset it.
Contacting Apple about account security : http://support.apple.com/kb/HT569
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
how do i change my settings for iMessage on an iMac? I want to be able to use multiple email accounts and cell number as well.
Open Messages and choose Preferences from under the menu bar program's name and add source accounts to use.
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Using Several Email Accounts and Sending from One
First issue:
I use three email accounts on my iPhone (MobileMe, Gmail, and an institutional account). All of my incoming messages are routed to my MobileMe account. This way I can have access to all three accounts but I only have to look at the MobileMe inbox for new messages.
I'd like to respond to messages using my Gmail address even though I'm reading them in MobileMe to which they are redirected. Is it possible to set Gmail as the default outgoing address (even within the MobileMe view) so that I don't have to manually switch the "From" field when I compose a new message?
Second issue:
When I forget to switch the "From" field to Gmail, it tries to send using my MobileMe address, which seems like the natural result. But every time I hit send it tells me that the server can't be reached (or some similar error), and it refers to my address as "@mac.com" instead of "@me.com". Does the suffix account for the error? How can I fix this, assuming I can't resolve the first issue above?
Thanks.check this:
Tools > Account Settings > Copies & Folders.
do not select / uncheck the box:
'place replies in the folder of the message being replied to'
click on OK to save changes. -
E5, i can't use any email account
E5, i can't use any email account.
for expamle, i have one gmail. every time, i try to enter in email, the phone aks me to creat it, and again and again.
help me.Ahhh after some research and trail and error.. (hours of it)... I got a work around!!! I tried it for gmail and it works fine now!! Below is what you do:-
On inital stage please type dont type correct yahoo, gmail, hotmail or other email ID "
for example if ur id is ****@hotmail.com that type ****@abc.com insted of hotmail. and correct it on second stage.
Go to Mail on your phone - Options - Settings - scroll down to email - Options - New Mailbox
Click - start and then NO to allow connections (that stops Nokia Messaging swinging into control)
Now enter your hotmail address except do not put @hotmail.com at the end. Put @abc.com
e..g. if you email is *****@hotmail.com then enter mailto:*****@abc.com
Now enter your password - press OK
Now you will get an OPTION to define settings and it will allow you to manually set the POP3 or IMAP
Now put in your correct email id and passwd while setting the IMAP. for gmail use the following >
Enter 'imap.gmail.com' as the incoming mail server, Select 'SSL/TLS' for your security (ports) and define your port as '993.'
Enter 'smtp.gmail.com' as the outgoing mail server,Select 'StartTLS' for your security (ports) and define your port as '587.'
Save it... and you will say Wow!!! that worked!!!
Atleast it worked for me!!!
Try this out... hope this helps!!!
Ahhh after some research and trail and error.. (hours of it)... I got a work around!!! I tried it for gmail and it works fine now!! Below is what you do:-
On inital stage please type dont type correct yahoo, gmail, hotmail or other email ID "for example if ur id is ****@hotmail.com that type ****@abc.com insted of hotmail. and correct it on second stage.
Go to Mail on your phone - Options - Settings - scroll down to email - Options - New Mailbox Click - start and then NO to allow connections (that stops Nokia Messaging swinging into control) Now enter your hotmail address except do not put @hotmail.com at the end. Put @abc.com e..g. if you email is *****@hotmail.com then enter mailto:*****@abc.com Now enter your password - press OK
Now you will get an OPTION to define settings and it will allow you to manually set the POP3 or IMAP
Now put in your correct email id and passwd while setting the IMAP. for gmail use the following >
Enter 'imap.gmail.com' as the incoming mail server, Select 'SSL/TLS' for your security (ports) and define your port as '993.'
Enter 'smtp.gmail.com' as the outgoing mail server,Select 'StartTLS' for your security (ports) and define your port as '587.'
Save it... and you will say Wow!!! that worked!!! Atleast it worked for me!!! Try this out... hope this helps!!! -
How to use two email accounts on ipad
What is the best way to use 2 email accounts on Ipad? Can we set up email so we both must sign in each time on Gmail? Will both accounts be combined so we see each others mail?
If two users want to share an iPad and each have access to their email - don't use the mail app. Use Safari and web mail. Since you are both using gmail you can set up a shortcut to the gmail log in page on the home screen.
Navigate to the log in page in Safari. Tap the arrow icon next to the URL field and then select - Add to Home Screen. That will put an icon on the home screen that you can tap on - and it will open Safari to the gmail log in web page.
If you do this you will both have to log in each time that you want to send or read email. -
What if I think someone is using my email address?
During a scanning it said someone is using my email address. How can I make sure they are banned from this. I've changed passwords.
Which scan, if its your email, you need to contact your email/webmail provider. If its Firefox sync, youve come to the right place.
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I use 3 email accounts. All were maintained in separate in boxes. After upgrading to iOS7.0.2, all emails are together in one inbox. How do I get them back to their own separate in box?
You should be able to see them either way, just as you should have been before you upgraded.
If you are viewing the consolidated Inbox, you should see something like this near the top of the screen:
< Mailboxes All Inboxes Edit
Click on the blue "< Mailboxes" to get to the list of separate Inboxes (plus maybe VIP and Flagged virtual mailboxes). Click on one of them to view that Inbox.
If that does not match what you see on your phone, let us know what you do see. -
How can I register a facetime account using my email account in my iphone4? I used to have an account using my uk number but now I moved back to my home country with telephone networks that do not support facetime.
The telephone network doesn't support Face Time regardless of the country.
There are some countries where FaceTime is not allowed because of local laws.
Where are you? If it's anywhere in the Middle East, you're out of luck. -
I have two email accounts that my iTunes keeps getting mixed up. How do I delete one of the emails from my iTunes so it only goes to my .me account?
Hi Rochdr,
You can use the following article to help you address this issue with your mail account in OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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