HT1918 There was a .063 apple itunes chare on my corporate card. I don't have that associated with my iTunes account.
There was a charge on a card that is not associated with my iTunes accunt. How do I investigate this?
If the card is not associated with any iTunes Store account, contact the card issuer and report the charge as erroneous. They can investigate where the charge came from and follow up as appropriate.
Regards.
Similar Messages
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I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
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Please HELP. !
There is no option called ( none ) on my payment method and i don't have any available credit-card now !Howdy there Asaryeh,
It sounds like you want to select None as an option in your iTunes Billing info. This article explains why that is not available, and the criteria for being able to select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366?viewlocale=en_US
If you want to select None and remove the payment information or credit card from your account, follow these steps.
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Creating a new iTunes Store or App Store account
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method. If you want to remove the payment method after you create the account, you can change your payment information to None.
If you want to create an account with a new Apple ID, follow these steps to create an account without a credit card.
Changing the country or region for an iTunes Store account
When you change the country or region of an existing Apple ID, you must provide a payment method. If you want to remove the payment method after you change the country or region, you can change your payment informationto None.
Thank you for using Apple Support Communities.
All the best,
Sterling -
Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type of 5.96$
I don't know who 'Mrs Gideon' is, but we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have previously contacted support then you can use the same method that you used last time, and, if you have a case number, include that as well
iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Mobile Device not activated? I don't want or have a Mobile device, it's my I pad with WiFi...Not the 3G How do I get past this window?
You need to restart the Apple Mobile Device Service on your PC - that is something that the computer needs to be able to see the iPad. Read this and it should get you through it.
How to restart the Apple Mobile Device Service in Windows -
Down loaded Itunes and got my credit card hacked anyone else have that problem?
It would appear from my research that a lot of people are having money stolen from them when they purchase items from ITunes stores has anyone else experienced this problem and if so what if anything is Apple doing about it. I got ripped off for $70.00 over the weekend.
Hello TroubadourSounds,
If you are missing music, check out the following article that will assist with looking for the music on your computer.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I created Apple ID on this site because I already reached my iPad 2 limit,my email verified it but when I try to use it in iTunes it required info and credit card.I don't have one.i need a free account.
If you don't want to give credit card details then you will need to follow the instructions on this page when creating an account : http://support.apple.com/kb/HT2534 - if you don't use those instructions then you will need to give card details before you will be able to use the account to download anything from the stores
e.g. log out of your existing account if currently logged into it, then find a free app in the store, click on its free 'price', and create the account as part of the 'buying' process -
I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
I try to down load some app... But said that I have to read the new term on iTunes and agree. So by the time I get to the end of the term there was no agree thing for me to agree on. How can I fix that. Thank you for ur help.
Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I recently had a shuffle stolen and wondered if there was any way apple can trace it if someone else tries to sync or use the ipod?
No, manufacturers generally do not track people's stolen property. The shuffle has no means to connect to the Internet so you can't track it yourself. Thankfully it's only $49.
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I have problem to adjust my apple id with app store and before there was submitted another apple id?
I have problem to adjust my apple id with app store and before there was submitted another apple id?
settings->store change the appleID to what you want
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I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?
Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased. -
I am unable to locate where to change the phone number that is associated with my itunes account. I have a new number and the old number is no longer accessible by me. I've logged into my iTunes acct and it seems I can only change my appleID itself, my billing address info, and password and things like that. I cannot find where to remove a number and add a new one. I've gone to my mobile devices (iphone, ipad) as well as my mac and I'm getting a bit frustrated with it. I'm sure there's a simple solution and I'm just missing it. Going to settings>messages>send&receive....there is the old number and no option to make a correction. I've unchecked it but why can't I add the new number? On my iphone the ONLY option that shows up is my current number but when I set up my new ipad I have the issue described here. I want this number completely removed from my account there has to be a way to get it out of the system.
Also when going to settings>facetime>you can be reached at: shows email addresses as well as the OLD phone number with no option to make the correction, remove the incorrect number, or add a new number. I figured this was tied in to my appleID since thats when it showed up (right when I signed in on my ipad). So I went to itunes on my mac and went to my account and there I find AppleID Summary, itunes in the cloud, purchase history, and settings. I've gone through each of those and am still unable to figure out where to change it. Somebody PLEASE tell me where to find this data so I can change it. I've seen multiple inquiries about this all over the internet but everyone's solution is to do exactly what I've already done. No resolution to the real issue.Apple will have it, but if there is ever a question/problem, the store that you made the exchange at will have it on record.
But if you're worried about it call 800-APL-CARE and see if they have it. -
"This Apple ID isn't Associated with an iTunes Connect Account" Help?
Hi there,
I've been trying to publish a book I've created on iBooks Author to the iBooks Store but I'm having a bit of trouble with iTunes Connect.
I've set it up and signed the contracts and I can access the dashboard on a web browser with my Apple ID however, when I try to log into it from the Publish wizard on iBooks Author it keeps coming up with an alert message saying that "this Apple ID isn't associated with an iTunes Connect account", even though... well... it is.
I was wondering if it was a possibility I might have missed something along the way to connecting my Apple ID to the iTunes Connect? I don't know what to do.
I really want to get my books onto the iBooks Store as soon as I can - I've tried going through publishers like Smashwords and BookBaby but I've not had much luck with them.... I would prefer to go direct through retailers like Apple and Barnes and Noble.You can sign in to your BlackBerry ID by visiting www.bbid.com . From there you should be able to associate a new device to your BB ID.
Cheers.
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