HT1918 tried to buy in app game credits and a stupid message saying contact you guys appeared. The phone is brand new today

tried to buy app in game credits and was told to contact you people. This is a brand new phone today is that the problem?. Ive updated all my itunes account

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT201304 I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

    Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

    It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.

  • HT204053 I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

    I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

    You need to contact support then.
    http://www.apple.com/support/itunes/purchases/

  • I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible

    That usually indicates the mailbox on your ISP's mail server. That's where you have to look and clean up.

  • I tried to activate my iPhone 4 with Verizon but they said it was already under an account. The phone was brand new, what do I do?

    I recently tried to activate my iPhone that I bought brand new from eBay. I set up the phone so I could do everything with wifi but the other day, I called Verizon to get the phone activated but they said the IPhone is alreadyunder an account. I only set up my iTunes and iCloud on my phone. I contacted the seller and told them what Verizon said but she said the phone was already deactivated. What do I need to do? Or is there no hope? Help please

    If the eBay seller said the iPhone was already deactivated, then that is an admission that it was not a new iPhone.  It was used and activated by another user.
    Take your purchase receipt and the iPhone to a Verizon store, talk with their staff, and see if there is a way to get the iPhone removed from the other account.
    This may take time as they will likely want to be sure the iPhone has not been reported as stolen.

  • Trying to make a purchase online with Skype and is telling me to contact you guys

    Trying to make a purchase online with Skype and is telling me to contact you guys

    We are fellow users here on these forums - if you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am trying to update an app but i keep getting a messages saying "your apple ID has been disabled".

    I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!

    How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT1918 Good morning, I submitted a new credit card to pay outstanding balance and it tells me to contact you guys.

    Good morning, I want to pa the outstanding balance I have with you guys which is 1.41. Please take care of this so I can download an app I need for work. Thanks
    <Edited By Host>

    These are user-to-user forums, you are not talking to Apple here and you should not post your credit card details here - I've asked the hosts to remove them, but in case you read this first you should have 15 minutes from the time of your original posting to edit your post. As these are public forums, and people can potentially subscribe to them and may have therefore received your card details, you should get that card immediately cancelled and request a new one from your card company.
    For future info you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Has anyone got an answer from apple on how we can remove someone who had an access to clash of clans via game center and keeps on playing even if you already changed the password?

    someone loaded my clash of clans game to his device and kept on playing on it even if i already changed my password in game center, i figured he can still play as long as he doesn't load a new game center account in his device.. anyone has the solution for this??

    It won't matter what someone else may have experienced. If the iTunes Store has refused your request, then your only possible recourse at this point is to call Apple Support, ask to speak with someone in Customer Relations, and discuss the issue with them. If you have done so and they have refused to help, or you contact them and they cannot, then there's nothing else you can do as regards getting a solution from Apple. Contact your credit card company and report the charges as fraudulent.
    These are technical support forums and discussions about Apple's polices aren't allowed, so that's all we can advise.
    Regards.

  • HT3275 trying to back up on time machine and get error message saying ... sparse bundle is already in use -can't complete backup

    sparse bundle already in use-can't complete backup

    On your iMac....
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click on the Time Capsule icon, then click Edit in the small window that appears
    Click on the Base Station menu at the upper most top of the screen up where the File, Help, etc menus reside
    Click on Restart
    Wait a few minutes and try another backup

  • I am trying to buy Mountain Lion but I am getting this message: The product distribution file could not be verified. It may be damaged or was not signed.

    I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
    I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Always search the forum before posting. This is asked at least three times just below your post.
    https://discussions.apple.com/thread/3604789?tstart=0
    https://discussions.apple.com/thread/4153268?tstart=0

  • I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    I  have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The MAS should use any credits first and then apply the remainder to a listed bank card.

  • I'm trying to buy some EA games but they are not availalbe in my country, South Africa.

    I'm trying to buy some EA games but they are not availalbe in my country, South Africa. Most of the apps I want to buy are not availalbe there. Splitting iTunes by country really is lame, I can buy anything anywhere on Ebay with the same credit card, thats the nature or eCommerce, do it all the time. How do I do this without having a foreign credit card?

    "I'm trying to buy some EA games but they are not availalbe in my country"
    Then you cannot buy them.
    "Most of the apps I want to buy are not availalbe there."
    Then you cannot buy them either.
    You can ONLY buy frome the itunes store of your country of residence ( proven by the issuing country of your credit card AND the valid billing address) AND ONLY while you are physiclally located inside the borders of that country.
    You cannot use other countrys itunes stores.
    Sorry

  • I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I do not have one.  I have a password.

    I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I only have a password! And ID

    Are you using a credit card?
    http://store.apple.com/au/help/payments#creditus
    Security codes
    The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

  • Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
    Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

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