HT1918 Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!
Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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Similar Messages
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how do i cancel iTunes match? i am trying to change the country details as i am now in germany, but keep getting a message saying i first need to dance the existing iTunes match
When you try to change your county, you might see one of these messages:
You have an active iTunes Match subscription; you must cancel it before you can change stores.
You have at least one incomplete pass. Passes must be complete before you can change stores.
You have rentals that have not expired; they must expire before you can change stores.
You have a store credit balance; you must spend your balance before you can change stores.
You have one or more pending store credit refunds. You must wait a few hours for these to complete before you can change stores.
You are part of a family. You must leave the family before you change stores.
From
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account - Apple Support -
hi, my itunes will not work. I get a message saying it is out of date. But I have uninstalled and reinstalled itunes and I get the same message?
When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software. Ensure you follow the article for your correct OS.
Did you do this when uninstalling??
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923. -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
I have tried to update the operating system on my ipad several times without success. Each time it reaches 353.2mb of 353.3mb and starts to process the file. Nothing happens and then I get a message saying the network connection has timed out. The network is still connected.
Have you tried temporarily turning off your firewall and antivirus software whilst the download is happening ? A number of people on here have had success downloading it after doing so.
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my old computers broken so i want to update using another but im afraid of losing all apps, i get a message saying because this isnt my computer I can only transfer contacts and texts etc. how can i make it copy everything?
cheers!The iPhone is NOT a storage device so it does not support transferring it's data to another iTunes library. You can transfer purchased iTunes music and apps, but any music you ripped yourself or purchased from somewhere else cannot be transferred without purchasing some additional 3rd party product.
Certainly in this digital age, everyone is backing up their important data, right? You can take the backup copy of the data on your broken computer and load it into your new one. -
I was using a chat room and now I can't get back to it. I can enter my username and press connect and then I get a message saying Java not availble or not installed
Hi see if this has happened...
Disabled Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets -
When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
If it happens after you've closed Firefox and want to restart the see these:
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs -
I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
when trying to update itunes to 10.5 i get a message saying......the feature you are trying to use is on a network resourse that is unavailable?
Which particular .msi file does it go on to say is missing, charlotte? (Several different files might possibly be referenced in this context.)
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everything went well until the final step "uploading files to server" -- it's been spinning for an hour, "status" still reads 0%, "pause task" and "cancel task" buttons are grayed out in Activity window. Any ideas?
everything went well until the final step "uploading files to server" -- it's been spinning for an hour, "status" still reads 0%, "pause task" and "cancel task" buttons are grayed out in Activity window. Any ideas?
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I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
cannot get iTUNES 10.5 to run on PC w/ XP after upgrade. Window opens, but cursor stays as hourglass and I eventually get an error message saying it has encountered a problem and has to close. I've tried everything suggested on the Apple site, included complete uninstall several times.
Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled -
When I try to open iTunes a widow appears called Windows Installer. It tells me that the feature you are trying to use is on a network resource that is unavalable. It tell me to Click OK or try again or enter an alternative path to a folder containing the intallation package iTunes.msi. I suggests I should find this in a drop down box in the window. There is a box but no folder iTunes.msi. If I click the cancel button iTunes will open and work. I wish to uninstall iTunes and then reinstall it. I am finding that I can play music on iTunes OK through my sound card but if I try to play streamed music from the web in YouTube and fom My Space the music is a poor quality with crackles and distortion. Other forums suggest uninstalling iTunes and then re-installing it. I ahve tried to uninstall iTunes but it comes up with the Window noted above and then stops. I need to stop the crackle when streaming music. Please help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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