HT1918 Trying to update my payment info

Hi there, I'm am trying to update my payment info and trying with two differents credit cards cards and that info I've been adding is correct but I keep getting a message that the credit cards info is wrong. What else is to do?

Hi there Dimeaglass,
You may find the information in the article below helpful.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
-Griff W.

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I'm trying to update my payment info. and the site won't let me.

I'm trying to update my payment info and your site won't let me!

Is sound working in other applications, such as Safari? Is the iTunes volume slider all the way on the right?

HT1918 Trying to edit my payment info. I keep getting the message that my number is not valid for the type of card I have selected. I have a VISA card. I have typed in the number 4 times, but same message pops up.

Trying to edit my payment info. I keep getting the message that my number is not valid for the type of card I have selected. I have a VISA card. I have typed in the number 4 times, but same message pops up.
Thoughts?

You are probably entering your Visa's security code incorrectly. Here's how to find it:
http://support.apple.com/kb/HT3541

HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

Can you help me update my payment information in itunes

You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?

HT1918 update my payment info.

I tunes wants me to update my payment info. (My card expired) I did that but it will not accept the security number from the back of the card! How do I get this to work. I am attempting to update it on my iPad.

I think the best thing to do is contacting your bank, they can tell you if there is something wrong with your creditcard. Cause to me it seems like there is something wrong with your creditcard (or just the security number) instead of with your iTunes ID

I have been prompted to update my payment info on iCloud but can't see where to do it!

When I go into settings > account info … I follow the payment info prompt but am led to a screen that gives info on account verification but nowhere to actually do that. I cant see where I am supposed to a) update payment info or b) do the verification process. I am trying to do all this on an iphone 5C
..any help would be much appreciated - many thanks in advance.

Just found the answer to my question and updated my payment info from this thread http://support.apple.com/kb/ht1918 - question answered ... thanks to the previous poster for the info.

TS1702 I have changes my payment information in the iTunes stores and I still can not purchase an app. It keeps telling me to update my payment info.

Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't update my payment info

Last week I tried to change my payment info with changing credit card number. It wasn't possible. I received a message: "There is a problem with the card information entered here. Please review and try again. If the problem persists, please contact customer support." I checked my card and its all data and it was surely OK. I also read some help informations on http://helpx.adobe.com/pl/x-productkb/policy-pricing/membership-subscription-troubleshooti ng-creative-cloud.html#creditcard.
I tried to do that in different environment (Windows, Mac, Firefox, Safari, Chrome). No effect.
What is interesting, today I received an email with information about failed payment process (although I finally didn't change my credit card). My current credit card is active.
As a result, I can't change my payment info and also I can't pay for the subscription.
Please, check this issue.

I have problems as well. I've updated my payment info a week ago, there are enough funds on the card. I'm still getting a warning that my subscription will shut down. I have only one day left. And the worst part is - there is no way to directly contact Adobe about this. The only "contact" they offer is a FAQ and this forum. This is insane.

Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment detail

Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Why my payment info. is asked in App Store even I want to download a free app. Is it mandatory now to update the payment info in App Store in ios 8?

Why I am asked to update my payment info while downloading a FREE APP from App Store? I noticed this change after updating to iOS 8.

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

I am trying to update my payment information in iTunes and it keeps say to contact support.

I am trying to update my payment information in iTunes and it keeps say to contact support.

Click here and ask the iTunes Store staff for assistance.
(103094)

I have been trying to update my cc info and for some reason it has kept saying that the cc info does not match with the bank so the transcation failed every time I was trying to download something even when it's free but my cc got charged $1.- each time.

I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?

Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.

HELP WITH UPDATING MY PAYMENT INFO FOR THE APP STORE!!!

I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it! I don't know what to do but it's driving me crazy! I have tons of apps that need updating and I can't.

Debit Cards are not accepted in All Countries.
Accepted forms of payment > http://support.apple.com/kb/HT5552
kbear0422 wrote:
I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it!
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Help I am trying to update my card info and the submit button on the site is not working

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What does the message say exactly? Are you sure it's not telling you the phone has no more space?

HT1918 Trying to update my payment info

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