HT1918 Unable to purchase products from iTunes

Help me pls!  I changed my credit card for payment on my iPad, but when I try to purchase anything from apple, ie. apps, tv, etc. the prompt tells me to contact iTunes support.  I need this fixed today please.  Thank you very kindly.  Tamiko from Canada

jenn d wrote:
Recently I wanted to purchase music from Itunes. Itunes worked as advertised, but I was unable to purchase music. I checked my account which was up to date. Whenever I clicked the buy song icon, I received the following message, "please contact itunes support to complete the transaction." So I called and they refered me to their help website, which was no help at all. There is not help link for the above message. I called Itunes back and they refused to send me to a real person. Since then, I have not received an email from them, nor am I able to speak to a real person about this subject matter, and to make everything worse....
There have been a bunch of posts this week reporting a similar problem.
Go to amazon.com or another online music download store and buy some music.
You can buy MP3s from any online source and add them to your iTunes library.
I still cant purchase music!
Yes you can.

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