HT1918 updated my credit card info and still cant purchase anything??? help
updated my credit card info and still cant purchase anything on itunes? help
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Similar Messages
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I updated my credit card info and still can't use creative cloud
How long does it take for my account to be updated?
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
HT1918 I updated my credit card info, but still cannot complete itunes download. Says "waiting"...
I updated my credit card info, but still cannot complete itunes download. Says "waiting"...
I'm having the same problem, can someone expert in changing credit card info help? Don't say go into store and update it says my info is wrong when I try to change. Help!
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HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?
I updated my credit card info and I get a contact iTunes support message to finish transaction
You need to do as requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact -
IIce updated my credit card info. i have credits in my itune account, yet I can't buy anything. What am I doing wrong?
Have you tried going to Settings>iTunes & App Store, and signing out? Click on your Apple ID, then on Sign Out. Then sign back in again and try again.
Also, make sure you have closed the app: double-click the Home key and swipe up on it to close it. Then try again.
Cheers,
GB -
I dont have a credit card but itunes wants me to enter my credit card info and i cant get passed it.
Hello Bstoddard7,
It sounds like you want to use your Apple ID without a credit card.
You can set your credit card to None in the billing information section of iTunes. This article will help you do that.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Thank you for using Apple Support Communities.
Take care,
Sterling -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store
It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.
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My i-tunes acount is asking me to update my credit card info. Evertime I do this it tells me the security code is invalid. I have done this a dozen times with the same result. What do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i want to update my credit card info. I have moved to a new country and can not process the payment. PLEASE HELP
The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
Regards
Rajshree -
iTunes is not letting me download certain songs from my phone or my computer. Keeps saying "Could not purchase "name of song." An unknown error occured (5002). It let me buy 1 song, afterwards it didn't let me buy any. I checked my credit card info, and my password is correct. and it's still not working. Help Please!
I'm having the same problem on iPhone 5 and iPad.
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HT1918 I need to update my credit card info
when trying to update my credit card info I get the message "my credit card is declined" or similar. How can I update my card expiry date & security number? the program wont allow me to do this.
iTunes support : http://www.apple.com/support/itunes/contact/
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How did Adobe auto update my credit card info??
Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help -
I'm trying to update my credit card information and it has my country as Canada and I live in the USA
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
after changing my credit card info im still unable to buy music why is this?, after changing my credit card info im still unable to buy music why is this?
Contact iTunes and see if there's any problem with your account.
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