HT1918 Use gift card balance before charging to credit card

How can I set the payment to default to using my gift card balance before charging my credit card?
I redeemed a few gift cards a couple of days ago and have a balance to draw from, yet the charge for the items I've ordered since then have hit my credit card, and that's not what I wanted to happen. I wouldn't have made those purchases if I knew that.

Purchases should always be deducted from your credit balance first unless you're buying a gift for someone. Assuming you were indeed not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards. 
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
1) Visit the My Apple ID website at:  http://appleid.apple.com 
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
3) Click the "Manage your account" link. 
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
7) Make any other necessary corrections, then click the Save Changes button. 
8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

Similar Messages

  • I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
    Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem.

  • Will iTunes use my gift card first before charging my credit card?

    If I redeem an iTunes Gift card, will it use it upfirst prior to charging my credit card?

    It looks like you had an outstanding charge for $30 on your account.  When that happens, you usually have to enter in valid credit card info to pay for it or redeem gift cards to cover the amount.
    In your case, as soon as you redeemed the cards, iTunes saw that the amount you redeemed was sufficient enough to take care of that $30 outstanding charge and so it subtracted it from the $100 you redeemed the gift cards for.
    If you have any other questions you can contact iTunes Support via expresslane.apple.com

  • If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

    If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

    Hi, in my case It did not use the balance first.  I had balance but it used my credit card.  Do I have to sign in Itunes first?  Thanks.

  • HT1689 Where did my gift card balance go after a credit card purchase

    I had a gift card balance on my account and I didn't want to use it so I put in my credit card. Now the gift card balance is gone. Can I recover it?  I no longer have the card.

    Goforit123 wrote:
    ... Now the gift card balance is gone. ...
    Are you sure that the Purchase did not use a combination of the Gift Card balance and the Credit Card...
    Check your Credit Card Statement to check that...
    OR...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5035 When you have a positive gift card credit balance, are purchases automatically charged to the gift card balance rather than your credit card?

    When you have a positive gift card balance, are purchases charged to the gift card first until the balance is exhausted before your credit card is charged?

    Yes, your account's balance should be used first before any charges are applied to your credit card.

  • How can my daughter use her gift cards without it charging my credit card first?

    With Family Sharing, how can gift card be used first before the owner is billed?
    My daughter has several gift cards, when she tried to make a purchase it would not allow her to input her gift card information. It automatically wants to bill me?

    Hi lindafromharvest,
    Your daughter and other members of your family group will want to enter any gift cards into their account before making purchases that they want to put on the gift card. To redeem the card see this article -
    Redeem iTunes Gift Cards and content codes
    Purchases made by accounts with gift balances will be billed before the family sharing credit card. See this article -
    How iTunes Store purchases are billed
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • How do I use my iTunes Balance instead of a Credit Card?

    I want to gift money I have in my account. I had that money because I reedeemed an iTunes Gift Card. However, when I go to gift something it keeps asking for me to put a credit card. Even if I put a credit card I can only send money from the credit card. How do I gift the money left in my balance.

    You can't gift items or amounts from your account's balance, you can only gift from a credit card.

  • Have $25 I-Tunes card credit. Will not let me use the credits, tries to charge my credit card?

    Have $25 I-Tunes card credit.  Will not let ome use the credits, keeps trying to charge it to my credit card on file.  How do you fix this on the new update?

    For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

  • HT1918 How do I get iTunes to charge my credit card instead of using up my apple credit balance?

    My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes.  Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?

    If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
    You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
    Gifting : http://support.apple.com/kb/HT2736

  • Can I use a gift card to pay of my credit card balance? I bought a song off iTunes and I forgot to redeem my gift card before doing so.

    Hi everyone,
    As you can tell from the topic of the discussion, I was just wondeirng if there's any way to use a gift card to pay off a credit card balance?
    It's not a huge problem as I only bought one song, lol, but it'd be nice to know if I can use my gift card to pay off the balance. I forgot to redeem my gift card before purchasing >_<. Smart I know. So please, if some one knows the answer to reply back. Thanks!
    - Erika

    Is there any way I can do it without using a credit card? Even if I can go somewhere to get it done?

  • How do I tell iTunes to use the balance in a gift card to purchase music instead of charging my credit card?

    I'm trying to use the balance from a gift card to buy music for my iTouch, but the system keeps trying to charge my credit card.   How do I use my balance???

    http://support.apple.com/kb/HT1364
    http://support.apple.com/kb/HT1203
    http://docs.info.apple.com/article.html?path=iTunesWin/9.0/en/27554.html
    This is the best guide:
    http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive

  • Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.

    Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.

    For the avoidance of doubt, you must have enough of a balance to pay for the rental in full, it won't take the balance and the difference by credit card. If you don't have enough of a balance it will all be taken by credit card.

  • HT2736 I have a $25 gift card I redeemed but when I try to purchase a song it wants to charge my credit card?  How do I use the credit I have?

    I have a $25 gift card that I redeemed but when I try to purchase a song it is not deducting from the credit and wants to charge my credit card.  How do I use the credit on the accoung?

    Nonesense, why would a service that offers redeemable cards as cash would require a credit card verification. Who is answering this question? I am sick of Apple! I am here because I want to buy music for the year end festivities and had this card that I got when I bought a very pricey Mac Book Pro for my daughter, I thought at least I was getting something out of an outrageously high priced machine, but no, they cant' just make things easy for you... Anyway, no one seems to be reading this so I am not wasting my time anymore, useless...

  • I wanted to use an itunes gift card in the ibookstore, but it charged my credit card without giving me any other option.

    I wanted to use an itunes gift card in the ibookstore, but it charged my credit card automatically without giving me any other option.

    None for payment
    After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
    http://i1224.photobucket.com/albums/ee374/Diavonex/3251ae4b9345e8a0551a15d5cad4b 5a9_zps1c6950c2.jpg

Maybe you are looking for

  • Bridge CS6 Mac cannot browse Mac OSX server 10.8

    Hello: We had a drobo file server which was mounted on the desktop and had no issues browseing the volume in bridge.  After we moved to a new Mac OSX server running 10.8 we can no longer browse the mounted server.  We get a primission violation. Usin

  • Properly pasting 720x480 footage from a 1080i sequence onto a 720x480 seq..

    I usually edit 1080i footage so I have my FCP sequence settings set up accordingly, but when a friend asked me to edit a tape of 720x480 footage I forgot to change the settings. Now I am almost done editing and need to figure out how to properly past

  • Splitting Documents by Bookmark

    I am having trouble splitting documents by bookmark. I continue to get this error message: This file may be read-only or another user may have it open. Please save the document with a different dame or in a different folder. Other Documents have work

  • Trade advance in SAP

    Dear All, I have mentioned their exact requirement please note below and suggest me , would be thankful to you... As per Client: We receive trade advance from e.g 133000 (customer who is also vendor here) and every month part of the advance received

  • Report Problem: HR Pay-roll report in particaular date (period) slab

    Dear Experts,                     I have created a zreport for payroll in which i am also using the logical database called PNP selectioon, but when we execute the report for the output, It always shows the output of one month wise only. But the requ