HT1918 When I changed my payment account I still can't purchase anything. It keep saying contact. What should I do
I need help with my payment account.
If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I cant change payment details. I can't purchase anything. always says 5002 or temp error. Help! Itunes is as good as useless. I've deleted caches reinstalled itunes and followed all the web tips. Nothing works!!! Pls help.
Bump......
Nobody has any ideas?? Apple people?? -
TS1702 changed credit card and now I can't purchase anything
I changed my debit card to another one and now everytime I try to purchase anything it says to contact support, and all I get is stupid emails that DO NOT HELP ME AT ALL, how do I fix this how do I get someone to talk to
Do you get any error messages when trying to make a purchase?
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I changed my Apple account and still can't update my applications
I changed my apple id and can't update my applications as my old apple ID is still appear once I'm trying to update it
Your apps are actually tagged with whatever ID you used when you first downloaded them. That ID will be the only one that can update the app because it is the one that "purchased" the app. You can always reset the password for the old ID using iforgot.apple.com if needed.
Free apps can also be deleted and then downloaded using the new ID if you won't lose too much data. Downloading the app again using the new ID will add the app to the purchase history of your new ID so you can update it using that password from now on. -
Hello,
I have $54 and change in my i tunes account and I keep being asked for a credit card......what's wrong......?Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
How do I change my phone number on iTunes. On my phone just I can't download any apps due to a problem with the numbers not matching
You're really posting in the wrong forum. you should be posting here ( https://discussions.apple.com/community/itunes/itunes_store ) Or calling apple support directly.
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I already have money loaded in my itunes account but i can't purchase anything
Please help, I have previously loaded a gift card on my itunes account, when I log in it shows the amount of funds I have available however, when I click to purchase a son, I'm being told my credit card is declined.I want to use the funds already in my account but don't know how to .
Thanks,Make sure that your cc info is correct
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It downloads everything, but when I re-start, it can not connect to the download server.
I've left it open and it never connects.Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser -
Unable to sync movies. I get a message saying my computer isn't authorized. I even tried to deauthorize it and reauthorize it, but I still get the message. latest iTunes version is running on my system 7 computer. I didn't have this problem until the latest update.
Click here and follow the instructions.
(83932) -
The app will not open please help.
Reinstall it from your Mac OS X 10.6 install disk, using Pacifist if needed, and then run the 10.6.7 combo updater.
(58538) -
But then everything I'm downloading a FREE app it still asks for my payment verification and I can't download anything because of that. What should I do?
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
HT1918 I go to my payment account but it does not give me the option to remove it plz help
Plz help I don't know how to remove payment info when I go to
Payment account it don't give me an option to remove itIs the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
Have you purchased media from that country's iTunes?App store before? -
Moving to another country need to change my payment account
I am moving to another country and need to change the payment account to the new place. I will like to retain my current account name and password and keep all my purchases. Please help.
EdChange the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - http://support.apple.com/kb/ht6119
I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account - http://support.apple.com/kb/TS5375 -
I keep attempting to make a in app purchase and it keeps saying payment declined although I have plenty of funds when I check my account. What can I do?
I assume that you are trying to use a debit card ? If it is then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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