HT1918 When I enter my new credit card information it says to contact iTunes support to complet it. How do I do that?
When I enter my new credit card information it tells me to contact iTunes support to continue. How do i do this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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HT1918 My account not accepting the credit cards and tell me to contact iTunes support
Kindly assist me please
Have you contacted iTunes Support (these are user-to-user forums) ? If not then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When i try to change my billing information it says please contact itunes support
Once i try and contact itunes support it leads me to nothing..
http://www.apple.com/support/contact/
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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wow wrote that in the wrong place. First time using this forum thing. Question is still the same. I don't think I'm looking in the right place. It says, "Please contact iTunes support to complete this transaction". The reason it came up is because I added a credit card to my account. Do I have to just reset my password completely and all my security info and re-enter it?
Have you considered doing exatly what it says and contacting itunes support?
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In making my apple id ready to using app store and itunes i tap on the none in the credit card but it say me contact itunes spport to solve this problem what have I do ?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
When I tried to purchase whatsapp, an error 'please contact itunes support to complete transaction' How to contact to finish my transaction
Hi, I got the same problem. Have you fixed your problem? Please tell me how to do it. Thanks.
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Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums (I've asked the hosts to remove your email address from your post).
You can contact iTunes support here and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?
um, you would have to "contact iTunes support to complete the transaction". Is there something that you don't understand?
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Shortly my problem when I'm trying to buy any thong there is massage says "Please contact itunes support to complete this transaction????????"
Hi ..
Use the email form here > Apple - Support - iTunes Store - Contact Us -
When I am done reviewing my account info am told to contact itunes support to complete the transaction. I cant even use my account to buy from the app store.
Have you considered doing exactly what it told you to do?
Contact itunes support -
Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>
iPhone 4, iOS 5.1.1You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided. We are all just fellow users here and so have no idea about the cause of the issue nor any ability to resolve it for you.
Regards. -
When setting up my account information, and clicks done something in a red box pops up saying "Please contact itunes support to complete this transaction" What do i do about this ?
You can contact iTunes support here (these are user-to-user forums, ) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT1918 apple will not except new credit card information
Apple will not except new credit card information through my itunes account
Contact the store support staff since they are able to access account information and should be able to straighten this out: http://www.apple.com/emea/support/itunes/contact.html
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Please help me with the accounting records of iTunes. At step in placing credit card details are asked to contact iTunes Support
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/
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