HT1918 When I tap the View Apple ID, I simply get a blank screen.
I am trying to update my iTunes payment information. However when I get to the page on my setting to tap the View Apple ID, I simply get a blank screen.
Hi song501,
Thanks for using Apple Support Communities. I would recommend restarting your device to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, some of the steps in this article (which is for a different issue with similar troubleshooting) may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari
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Hi, iTunes Store Help 12.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
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Before anyone can help, they need information to work with. Basic stuff: What version of iPhoto. What version of the Operating System. Details. What were you doing when the problem arose? Did it ever work properly? Step-by-step descriptions of how you got to this issue. If something doesn't work, are there error messages? What happens when you try to do this thing? And what steps have you tried already to solve the issue. With this kind of information somebody can develop a starting point for troubleshooting the issue.
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When i Tap on View Apple ID, the screen goes on Blank
I have an issue with my Apple payment account. whenever I download any app, it asks for icloud, apple id password, once I do that, then it says need to verify sign in. I do that also, then it says there was a problem with your method of payment.
So I thought I should re update my Payment info.
So going thru apple id and I tap on View apple ID, the screen goes blank, nothing appears.
The phone is working fine , No other issues.
Thanks,
SanjayNot sure what would cause that. You could try a simple reset to see if that would help (hold the power and home buttons at the same time until you see the Apple logo, then release). If that doesn't work, you can always review and update your payment information from your other device. If your computer is signed into your account you can also do it from there (see iCloud: View or change your iCloud payment information).
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I cannot access my mail. When I try I just get a blank divided screen which is frozen. Also in settings when I press the mail calendar icon nothing happens except the settings screen freezes. Not very computer literate.
Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider. -
When I turn on my apple ipod touch i get a white screen only why is this?
why is it when I turn on my apple ipod touch, I only get a white screen?
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
This is the error message:
Interval Since Last Panic Report: 40328 sec
Panics Since Last Report: 1
Anonymous UUID: 5E889A13-BFD5-45E1-B98C-5F3F1FB23C33
Tue Feb 4 20:52:34 2014
panic(cpu 3 caller 0xa01c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0x7fa45000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x5c85a458 : 0x21b837 (0x5dd7fc 0x5c85a48c 0x223ce1 0x0)
0x5c85a4a8 : 0xa01c9b (0xc1728c 0xc87800 0xc25e60 0x0)
0x5c85a548 : 0xb1c608 (0x8c16c04 0x9499004 0x100 0xccff02)
0x5c85a598 : 0xb13601 (0x9499004 0x100 0x5c85a5c8 0x9f1778)
0x5c85a5c8 : 0x16f59a6 (0x9499004 0x100 0x438004ee 0x0)
0x5c85a708 : 0xb3b2b5 (0x9499004 0x912f004 0x0 0x0)
0x5c85a748 : 0xa0ae7c (0x9499004 0x912f004 0x0 0x0)
0x5c85a7e8 : 0xa0755b (0x0 0x9 0x0 0x0)
0x5c85a998 : 0xa08af9 (0x0 0x600d600d 0x704a 0x5c85a9c8)
0x5c85aa68 : 0xcbd8ff (0x5c85aa88 0x0 0x98 0xee79b00)
0x5c85ab28 : 0xcc31bb (0x9648c04 0x0 0x5c85ab58 0x504ded)
0x5c85ab68 : 0xcdf4e0 (0x9648c04 0xf6078e8 0xef72dc0 0x506ad1)
0x5c85ab88 : 0xcd1b7f (0xef72640 0xef61800 0xf3f6a04 0xcad5f6)
0x5c85abb8 : 0x56deb8 (0x463cc000 0x15 0x5c85abe0 0x5c85abe4)
0x5c85ac38 : 0x56e272 (0xd29900 0x463cc000 0x9f7dc88 0x1)
0x5c85ac88 : 0x56eb59 (0x463cc000 0x1e 0x5c85acd0 0x0)
0x5c85ada8 : 0x286638 (0x463cc000 0x1e 0x9f7dc88 0x1)
0x5c85be58 : 0x21dbe5 (0x9f7dc60 0xf83f5a0 0x1fb588 0xb603)
0x5c85be98 : 0x210a86 (0x9f7dc00 0x0 0x9cc3f50 0xe44e8c0)
0x5c85bef8 : 0x216f84 (0x9f7dc00 0x0 0x0 0x0)
0x5c85bf78 : 0x295c57 (0xdf90208 0x0 0x0 0x0)
0x5c85bfc8 : 0x2a256d (0xdf90204 0x0 0x10 0x8ea8284)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc89000->0xd3ffff
dependency: com.apple.NVDAResman(6.4.0)@0x99b000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98e000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x955000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96c000
com.apple.nvidia.nv50hal(6.4.0)@0x15bf000->0x19d3fff
dependency: com.apple.NVDAResman(6.4.0)@0x99b000
com.apple.NVDAResman(6.4.0)@0x99b000->0xc88fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x955000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98e000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96c000
BSD process name corresponding to current thread: plugin-container
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1520850684298
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x145a000, size 0x65536) - last unloaded 159943879609
loaded kexts:
at.obdev.nke.LittleSnitch 2.3.09
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 17673840711
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000BPKX-00HPJT0, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3Your MBP is actually a mid-2010, not a 2008. That's what the 6,2 model indicates.There's an issue with the graphics module on that machine. There was a program in place to replace the motherboard within 3 years of purchase, but you're probably outside of that. Some folks have supposedly gotten theirs changed outside of that period, so you can try.
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
What you can do to use it is download gfxstatus from http:gfx.io and force the graphics to Intel. That would affect your work with Final Cut, but at least you might be able to use the machine. -
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When I tap the Apple store, YouTube and the iTunes apps, they don' launch. Any help with this?
1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close App
4. Tap center of screen to return to Home Screen
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I took a picture using camera plus app. The photo shows up in my camera roll as a thumbnail; however, when I tap to view the photo it comes up as a gray box. I tried downloading, emailing, and copying the picture, but it always saves as a gray box. Can anyone help me?
Hi Giorgiovdb!
Unfortunately I cannot help you; all I did was test for you.
I did an upgrade over my Lion install with Mountain Lion which went fine. I just tested icon view in my Finder on different files and folders and here in my installation all stays fine; good readable like in column view!
The only thing you might try is change your Font in Finder and set it back to the original afterwards!
I quickly Google'd how to change fonts in the Finder as appearantly there's no obvious gui item for it:
http://usermanifest.wordpress.com/2012/07/06/osx-finder-title-bar-font/
Try to see if it brings you anywhere!
At my post all fonts act normal after my upgrade to Mountain Lion; I don't do a clean install unless I really have to!
Goodluck!
Gaytan -
Hi, I downloaded the sun app I would like to cancel my subscription, when I click on " view apple I'd" I do not the the auto- renewing subscription link. Dose this mean I'm not subscribed to the sun app?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail" screen with icloud, Microsoft exchange, Gmail, Yahoo, Aol & Windows Live Hotmail listed beneath. How do I make it call the number instead?
Never heard of that. I suspect it thinks that's an email address and you're seeing that screen b/c you don't have an email account setup on your iPhone.
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