HT1918 Why can i not now update apps which I have already paid for because my credit card was declined?

My credit card was rejected but now I can't even use the apps I have already paid for. *** iTunes! I can't delete the card and use another payment method can't do anything. Is there a way around this? Or just another case of apple rear ending us hard?

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

Similar Messages

  • HT1918 I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card?

    I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card? Does this mean that I will no longer be able to view purchases if I decide to cancel my credit card. If this is the case, I will not be purchasing movies from iTunes again

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

  • If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

    If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

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  • Why can I not buy music and movies from the SA site with my SA credit card???

    Why can I not buy music and movies from the SA site with my SA credit card???

    I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!

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    RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod.  Will restoring it stop/delete my downloading movie? what else does it delete?

    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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  • Trying to download songs I have already paid for because they were deleted and its saying my computer does not authorize this?  I put in my correct password.  Help.

    I am trying to download songs to my ipod from purchases I have already paid for.  The ipod erased all of my music.  When I go to re download it say my computer is not authorized.  However, I used my mac to downlaod them.  Help?

    Hello AAnkush,
    Thank you for providing the details of the issue you are experiencing with transferring your photos.  I recommend following the steps in this article for the issue you are experiencing with the repeated prompts to authorize your computer:
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  • Can't update to ios7 on ipod touch 4th generation on this ipod. had facetime but now it requires ios7 so i have it no more and used it a lot with family. would have to buy new ipod. apple should not take away the capabilities you have already paid for

    found out i can't update ipod touch 4th generation to ios7 which is now required to use facetime. have used facetime for several years with family now can't use. Apple should not take away the capabilities you already have paid for!!

    No correct, you do not need iOS for FaceTime. You only needed to update to iOS 6.1.6.
    Unable to make or receive FaceTime calls after April 16, 2014
    If you are having problems:
    iOS: Troubleshooting FaceTime                  

  • Why can I not play certain songs which I have just downloaded?

    I recently download 10 new songs and only 3 of them work and play out load whereas the other 7 do not .If you tap them they only skip to the ones working.my new songs also do not appear on my laptop (not an apple product). Some of the non working songs have faded out the song title and artist.

    Hi, drhalm. 
    Thank you for visiting Apple Support Communities. 
    This sounds like your music is not stored locally on the device and accessing your purchases in the cloud.  There is a new feature in iOS 7 that shows all purchased music and requires and Internet connect to play this content.  You can download any missing media via the steps in the first article below.  If the media is located in your iTunes music library, you can sync the media from your Mac to your iPhone.  If unfamiliar with the process, I have included the steps in the second article below. 
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    http://support.apple.com/kb/ht2519
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
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    Jason H. 

  • HT1725 Can you re-download a song that you have already paid for??

    I just downloaded a song but when I play it back it stops half way through. I dont know if the internet cut out at that point, but is there any way to get the song back when its already been downloaded??Itunes wont allow you to buy the same song again(annoying!) and as I am not technically savy I could do with some help!Suggestions anyone??

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT2729 Why can't I sync my flim That I have already bought from my iPhone to my iPad

    Why can't I sync my flim that I have already bought for my I phone4 to my new iPad 2

    I'm having the same issue and the books I'm wanting to sync are checked. It worked on previous audiobooks that I had. In fact, I just finished the two that I had loaded and want to load two more. I only keep two books (4 files) on the device to conserve space. I'm using an iPhone 4 with iOS 4.3.3. there is 3GB free on the iPhone and I don't get any errors when syncing. My music is syncing fine and the books that unchecked were removed from my phone.
    I just tried to resync with one of the books that had previously been on my phone. It will not reload on there either. Here's a screen shot of iTunes and below that is the screen shot from my phone after syncing. Thanks for any help.

  • I used to be able to use the tools, edit image and highlight certain items in the pdf photos. why can I not now?

    I used to be able to use the tools, edit image and highlight certain items in the pdf photos. why can I not now?

    Usually Acrobat has linked to PhotoShop to do the photo editing. You might check the updates for Acrobat and PhotoShop.

  • Why can I not download any apps to my Itouch Gen 2?

    Why can I not download any apps to my Itouch Gen 2?
    SO, I just purchased 2 4th gen ITouch’s and a 2nd gen Ipad for my kids. All is well and fine however my second gen device is toast so I am using one of my kids older 2 gen ITouch. My kids had been complaining that they could not download anything on the 2nd gen devices but I figured they were doing something wrong, my bad. The device has Netflix that works just fine but I am finding that if I were to delete the app and did not have it backed up I would not be able to get it back from the appstore. The device has been taken care of and is in good working order,  but I am finding that Apple has chosen to no longer support IOS4.2.1 which I get. However I would expect that at a minimum I would be able to download any app that was available for the 4.2.1 os at the time the next version was released.
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    I just purchased over a grand worth of new devices and I am wondering if that was wise since apparently apple will deem them obsolete in a couple of years. That great because the newer devises are great, however I have a devise that there is nothing wrong with and apple has made the choice to no longer support the devise and not allow applicable software downloads making the devise basically useless. This is not supporting your customers!
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    Like I said drive space is cheap and this is like a row in some database.
    I am wondering if I will continue to buy apple products.

    If it really is only your email, that is not valid, reset your primary email address at  https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    If that does not work, because of a forgotten password or security questions, or because your account has been disabled for security purposes, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form:    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why can I not open itunes app running Windows XP professional sp3? I get a message DEP Data Execpetion Program which doesn't allow me to load itunes to down load or purchase music...please help?

    Why can I not open itunes app running Windows XP Professional w/SP3? I get a window message DEP that will not allow me to open the itunes app to load or buy music

    You're welcome! Glad you got things sorted out.

  • Why can I not download some apps

    Hello
    Why can i not download some apps?

    Your question is Too Vague...
    More details are required for anyone to offer assistance...

  • HT1933 Why can you not resolve an app purchase  problem simply ! As you have done in the past

    Why can you not resolve an app purchase  problem simply ! As you have done in the past

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

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