HT1918 why did the system always show me that I could not perchase and ask me to contact itunes support?

why did the system always show me that I could not perchase and ask me to contact itunes support?

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

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