HT1918 why do I keep getting error code 5002 when trying to make a purchase? Has been almost a week now!

  Why do I keep getting Error Code 5002 when trying to make a purchase from the Itunes store? I am using Vista Home edition> havent had any problems before. This has been going on for a week.

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

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    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
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