HT1918 WHY I CANT USE MY U.A.E. DEBIT CARD FOR MY MACPRO BOUGHT IN HONGKONG?
i bought apple macpro in hongkong. i used to use my uncles debit card of u.a.e before without any problem.
but now i cant use it in hongkong ? i want to buy something frm Itunes.....
anyone knows the problem ?
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Log into your account and verify that you have a valid payment method.
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why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc
No one here can help you.
Go here:
https://getsupport.apple.com/GetproductgroupList.action
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Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
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I Have always used the same debit card for iTunes and then the other day I tried to download an app and it said that I needed to update payment methods so I put in all of my details and it said that my card had been declined. I have no idea why and I don't know how to fix this. Please help
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Could be anything from a chargeback, or your card is junk depending on what it is. Using the word debit card isn't realy descriptive, and can many mean many, many different things. -
How do I activate a used iPhone 3 with no SIM card for use as an ipod touch?
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Copied from the link provided.
Follow these steps to use your iPhone without a wireless service plan:
Insert the SIM card from your new, activated iPhone or one that was previously used to activate the original iPhone.
Connect the iPhone to iTunes on a computer connected to the Internet.
Once iTunes activates the device, you're free to use the iPhone as if it were an iPod touch. -
I bought a Music Studio app recently that costed $15 and I had $15.04 on my account. I was aware this wasn't enough for tax, so I tried to use a debit card when it said I had insufficient funds. After the process, it took no money off of my account, but billed the debit card for the entire fee. Can I get this payment rearranged? Or a refund?
Contact iTunes. See:
Contact iTunes -
We have several apple devices in our family who use my debit card for itune charges. I need to find out which device (itune account) these charges are coming from. Can you help?
You can't tell which device a purhcase was made on, but if your family members each have their own iTunes account to which your card is linked then you can check the purchase history on each of those accounts via the Store > View Account menu option on your computer's iTunes - that should have 'purchase history' section with a 'see all' link to the right of it
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Why it automatically deduc 1.98$ from my debit card?
I didn't buy anything, why it automatically deduc 1.98$ from my debit card?
Please kindly check ASAP
It's not much money, but I quite not happy about that
detail:
Order ID: MH6T3WJ71L
Receipt Date: 02/08/13
Order Total: $1.98
Billed To: Visa .... 2639
Item
Developer
Type
Unit Price
Candy Crush Saga, Extra Moves
Report a Problem
King.com Limited
In App Purchase
$0.99
Candy Crush Saga, Extra Moves
Report a Problem
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Order Total:
$1.98Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Have you got the Candy Crush game on your iPhone and have you (or anybody who has access to your account or phone) made in-app purchases in it ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You can turn off in-app purchases on your phone via Settings > General > Restrictions > In-App Purchases 'off'
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