HT1918 why is my credit card being charged when i have money from an itunes card

why is my credit card being charged when i have money from an itunes card

When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
Just contact iTunes uspport with this link and they will revert the charges to the gift card:
http://www.apple.com/lae/support/itunes/contact.html

Similar Messages

  • Why is my debit card being declined when I have money on my apple ID account?

    I am attempting to comets an in-app purchase and each time I am re-routed to a page where they are asking me to update my credit card information, I do so and it informs me that my card has been declined. I have over $10.00 on my apple account via iTunes and was under the impression that purchases would be deducted from there first. I am hoping that this is just an error on my part and that  this can be resolved easily, thanks in advance for any and all help!!!

    Is this the US store? How much is the item? Apple US store prices do not reflect sales tax which is added in the final steps of a sale. If your account credit does not cover the full cost, then you must have a bank card to charge the remainder of the balance. For whatever rason your bank card is being declined, so the sale cannot be finalized.

  • Why is it that when i want to buy something and i have money from an iTunes card on my account, it says its going to debit my purchase?

    the numbers turn out grey next to my apple id and i wanted to buy i song but it said my account was going to be debited when i have $25 still on my iTunes acct from an iTunes gift card!

    Contact Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Account Management>The topic is not listed.

  • It says in the corner of my itunes account that i still have money from my itunes gift card that i redeemed, but when i buy a song my billing info pops up. Why can't I use the money?

    It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?

    It is simply asking you to verify your account info. Select None for the CC.
    It will still pay with your gift card balance.

  • So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

    So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

    I am pretty sure it will always use the credit card unless payment method is set to none.
    That has been my experience anyway.
    They already have the money from the gift card so would rather collect from your credit card.

  • HT4990 why when updating my apps says my credit card is declined when i have money on it

    Why is app store saying my card is declined when I have money on my card?

    ana79 wrote:
    ... I have money on my card?
    Is your card a debit card?  I don't believe debit cards can be used.  Try a credit card.

  • Why is my bank account being charged when I haven't bought anything?

    My bank account has been charged many times in the last few weeks even though i haven't purchased anything in that time. I have bought 2 Apps that i have paid for in full and thats all. Why is my account still being charged?!

    Tunes Store & Mac App Store: Seeing your purchase history and order numbers
              http://support.apple.com/kb/HT2727

  • Credit being charged when I have subscription

    i have a monthly subsciption that allows free skype to skype call.why am i being charged on my phone credit when i call.Am calling Saudi to Saudi.Also the reception is crap,keeps breaking up,As for the computer to computer skype,this is a no go .Ihave a 4G dongel and they just cant hear me in england.Whats going on with skype.Before any one suggests computer fault,it only 4 weeks old with windows 8 and everything is on that should be on. ANY IDEAS PEOPLE !!
    Post transferred from blog article;
    subject/title edited accordingly.

    Credit being Charged for No Calls ? I Have Subscription? This Has started when I Changed to Win 8.1

  • Card being declined when I have a voucher on my account?

    Hi there,
    I signed into my account to purchase a couple of songs. I have $11.96 on my account (from a voucher) and I get this message http://img713.imageshack.us/img713/3360/123lb.png
    That other device should only be my iPod touch.
    anyway, I re-fill my info in and get this http://img254.imageshack.us/img254/6527/1234y.png
    Now, I don't have enough on said card to purchase anything. But this should matter as there is already $11.86 on my account!
    Whats going wrong?
    thanks in advance...
    Message was edited by: MidgetMines

    My problem is slightly similar but with a twist. Any ideas anyone?
    I've recently moved from Chicago, IL, USA, to the Netherlands (Europe). My iTunes account is valid for the American iTunes store.
    Due to the fact that I have recently changed my billing addres from my American credit card to my current address in the Netherlands, so I will receive all my corresondence over here, I can't buy anything anymore in the American iTunes store. I have also bought myself a iPhone 4 in the Netherlands and when setting this up with my iTunes I got the message that I had to verify my funding source for the American iTunes account. When I put in the three number code on the back of the credit card, I get an error message as the billing address now no longer corresponds with the details of that account that the American iTunes account has.
    When I want to change my country of residence on the American iTunes account to the Netherlands I get a warning message that all allowances will become void. That is not what I want as I currently have a credit of approx. $45 on my American iTunes account. Before I left the USA I also bought a number of American iTunes gift cards so I knew that I would be able to have some credit when accessing my American iTunes account from abroad. If however I am now forced to change my country of residence to the Netherlands I will loose the $45 credit and my American iTunes gift cards can not be used and are therefore a loss to me as well.
    Any ideas for a solution for this problem? Is it possible to have an American iTunes account based purely on American iTunes gift cards for the time being and until I return to the USA and resume my American bank account with an American billing address?
    Or is it possible to have my American iTunes allowance (once I enter all the iTunes gift cards) transferred to a Dutch iTunes account so I will be able to use the balance of the iTunes gift cards which I've already paid for.
    Hope someone can help.

  • Why can't I separate audio tracks when I import clips from an sd card into FCP 7

    Why Can't I separate audio tracks when I import sd card files into fcp 7?

    You need to ask this on the Final Cut Studio forum
    http://discussions.apple.com/forum.jspa?forumID=939

  • HT2736 I cannot get the use of the money from an iTunes card it keeps sending me to the cc page

    Whenever I try to do an in app purchase it ask me to sign in when I do it takes me to the credit card page I have a 100$ on my iTunes acct
    Please help this is getting very aggravating running around in circles getting nothing

    See Kappy's previous discussion.
      HT5312 How to recover security...: Apple Support Communities

  • Im missing the money from my ITunes card I redeming on 10/16/2013,only made two purchases oh €2.69 each

    Im missing €44.35 from my I tunes card redemed on octubre 16  2013. Please send receipts  for that dar parchases.

    Log into your iTunes account and look at your purchase history.
    Do you allow someone else access to your iPad that may be making
    in-app purchases?
    If your iTunes account history does not answer your questions,
    try here:
    http://www.apple.com/support/itunes/contact/

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

    Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT3702 why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    These are user-to-user forums, you are not talking to Apple here. If you add or change your credit card details then you will probably receive a temporary holding charge ($1), which should disappear within a few days (holding charges). If it's not a holding charge then you can contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Maybe you are looking for

  • How can you combine 2 shapes while preserving individual colors?

    I want to be able to apply vector textures [for t-shirts for example] by knocking the texture shape out of the original shape. Now, say I have a logo with several layers, or a bunch of shapes together, and I want to apply ONE texture across the entir

  • Lacie "using too much power", USB disabled, can't access ext HD?

    Last night, moving items to my Ext HD, i got an error message about the USB "using too much power" and then it disabled it. I'm using a 15'' 2006 Macbook with 10.6.7 operating system. I've googled the issue and have run out of ideas. The Ext HD is a

  • Adobe Photoshop Express is now available on Windows 8

    Adobe® recently released Photoshop® Express on Windows 8 tablets, and is now available for download via Windows Store. Adobe® Photoshop® Express is a little app that packs big fun into every photo you take with your smartphone or tablet. Use easy edi

  • Pre-ordering doesn't guarantee price?

    A couple of weeks ago I pre-ordered a film on iTunes at the price of £5.99, but today it was released and I opened iTunes to find the message below. If there is any sense at all in pre-ordering a digital file surely it must be that it guarantees you

  • FINDER/QUESTION MARK ON BOOT

    ran hardware test ....all systems passed....10.3.9 installed ...can only boot using 9.2.1 install disk...g4 will not boot into 10.3.9