HT1918 why is my credit card information being declined

why is my credit card information being declined

Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

Similar Messages

  • HT1918 Why does my credit card keep getting declined

    Why does iTunes keep declining my credit card

    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • HT1918 why is my credit card being declined?

    i changed my password and now my credit card is being declined???

    Contact your card provider. You can't troubleshoot that by yourself.

  • HT204053 why my credit card payment being declined? is it because my expired date is only 6 months away? my card expired is on may 2013. please need advice =)

    why my credit card payment being declined?
    is it because my expired date is only 6 months away?
    my card expired is on may 2013. please need advice =)

    *know :/

  • HT1918 why is my credit card being charged when i have money from an itunes card

    why is my credit card being charged when i have money from an itunes card

    When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
    Just contact iTunes uspport with this link and they will revert the charges to the gift card:
    http://www.apple.com/lae/support/itunes/contact.html

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1918 My credit card information is declined, why?

    Itunes is saying my credit card information does not match my billing address when it does. Is there some kind of glitch? I've called my bank and there's no issues on their end. What are my options?

    Try Here  >  http://support.apple.com/kb/TS1646
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT2105 why does my credit card keep getting declined?

    I set up a card, use it and the next time I try to purchase, I am declined. Now it won't let me use that card?!

    Hello menezes.camila,
    Thanks for using Apple Support Communities.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    For more information on this, take a look at this article:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918?viewlocale=nl_nl
    Best of luck,
    Mario

  • Why does my credit card keep getting declined?

    I moved from the US to Brazil and I am trying to update all of my information, including address and payment options but Itunes keeps saying my credit card is invalid. What can I do to fix this problem?

    Hello menezes.camila,
    Thanks for using Apple Support Communities.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    For more information on this, take a look at this article:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918?viewlocale=nl_nl
    Best of luck,
    Mario

  • HT201303 my credit card keeps being declined.

    i cant update any of my apps on my ipod 5th generation. it keeps saying that i need to fix the billing information. and when i fix it, it tells me the card was denied. i know my card works and i know i have money on it. please help?

    Make sure the credit card security code and expiration date are available in payment method settngs.
    iTunes Store: Changing your payment information

  • After using an itunes gift card, itunes is declining my credit card information

    I recieved a gift card, and I have now spent all of the money on it. I tried to purchase a song today and itunes keeps declining my credit card information every time I try. I dont understand why, as I have used gift cards many times before and this hasn't happened.

    I'm not exactly sure what you're asking.  It sounds like you had a gift card which you fully used.  Now your regular credit card is being declined.  Is that correct?  It's not likely that the use of the gift card had anything to do with your credit card being declined.  Did you have your credit card replaced at some time since you first set up your iTunes account?  You can go into your iTunes account information and double check to make sure your information is correct.  Apart from that, you will need to contact Apple to get it sorted out.

  • Why is my visa card infomation being rejected?

    Why is my Visa card information being rejected?

    Are you trying to use the Store in different country (you can not)?
    iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646

  • HT1918 my credit card has been declined.

    My credit card is being declined.. How do I find out what is going on?

    If it's declined, you will need to call your bank and ask why it's being declined in iTunes. They should be able to explain this to you. Make sure all the info in iTunes and with your bank is the same by the way.

  • HT1918 Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?

    Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?  If I cannot purchase goods with the prepuchased gift cards, then the card is useless and I want my money back.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Just because you are being asked to enter your credit card details doesn't mean that it will be charged for your purchases.
    Is it a newly created account ? If it is then unless you use the instructions on this page when creating an account then credit card details will need to be entered before the account can be used in the store : http://support.apple.com/kb/HT2534

  • Why am I being asked for my credit card information on updates and then being told that my card is declined??h

    I Have three app updates on my iPhone 5c, and the App Store is asking me for my credit card information when it is on file and then it gets declined. What is the purpose of needing my CC info for free updates?? Do NOT make me drop my apple products and change to that **** android crap.

    Howdy GaryFC,
    Thanks for using the Apple Support Communities.
    If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment.  To troubleshoot issues with your payment type being declined, please follow the steps below.
    In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
    You can verify and/or modify your billing address by following these instructions:
    Open iTunes.  If you are signed in to iTunes, skip to step 4.
    Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
    Choose Store > Sign In.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Edit Payment Information button.
    In the Payment Method section, choose None.
    Click the Done button at the bottom of the page.
    Click the Edit Payment Information button again.
    Enter your billing address exactly as it appears on your credit card statement.
    Select your credit card type in the Payment Method section.
    Enter your credit card information, your card's security code, and the expiration date.
    Click the Done button at the bottom of the page.
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
    Take care,
    Alex H.

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