HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

Similar Messages

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

  • HT3702 I am being charge for itunes but all apps are free?

    I am being charge for itunes but all apps are free? It is possible to get money back?

    If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.

  • HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    Contact Apple at:
    https://expresslane.apple.com/
    Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

  • HT1918 i have just made my apple id.i have made this for itunes.after making my account i have problen with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do no

    i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!

    How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
    e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
    And then clicked on 'create Apple id' on the popup :
    When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
    If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account).

  • When i try to set up with my credit card it comes up with contact it tunes support????

    Im new to signing up for apple id and when i try to set up with my credit card it while creating an account it comes up with contact itunes support????
    Does anyone know what to do???

    Click here and request assistance.
    (79658)

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1688 I am being charged for itune apps I didnt purchase.

    Im being charged fot itune apps that I didnt purchase.

    You need to contact Apple. Below is the link for Express Lane for iTunes so you can contact them.
    https://expresslane.apple.com/

  • HT204088 i am being charged for previous purchases... and being charged double

    how do i get these charges taken off?

    You should not be charged for previous purchases as long as you're redownloading on the same Apple ID. Definitely contact iTunes customer support about this. http://www.apple.com/support/itunes/contact/

  • I am no longer being asked for a password when downloading an app, big problem with kids

    I am no longer being asked for a password when downloading an app or music in iTunes, big problem with kids. How do I enable

    To elaborate further, in those restrictions you can specify exactly what types of actions you would like to restrict.
    I think you'll find this accomplishes your objective.

  • Card being charged for games

    on my i phone I play this game called Hay Day and I purchased diamonds well on my credit card I had 10.00 dollards on it and the game used up my whole 10.00 dollars and the only diamonds that I did get was 50 after that i was suspoe to get 45and something for 2.99 but I did not get them and againg I was suspose to get over a 1000 and something for 0.99 and did not get them so I would like for you to check and see what happen. If I cannot get the diamonds then I would like to get my $9.00 back thank you. The number that I called had me to contact yhis support page. I am Mrs. Beverly J. Carter

    I'm not aware of any phone support for iTunes, but you can contact them via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 who do i contact about being charged for an app i did not purchase?!

    I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am being charged for non purchase of applictions

    i have been charged from itunes store even without purchase?

    Are they store holding charges (are they small ?), which are quite often made after adding/changing credit card details ? If so then they should disappear within a few days : http://support.apple.com/kb/HT3702
    Otherwise have you checked your purchase history on your iTunes account ? - Store > View My Account, then Purchase History

  • Being charged for Worldwide Unlimited when calling...

    Dear Community,
    Please could you help to direct me to someone in Skype that I can email. I keep on getting charged to call mobiles in China when I have an active Worldwide Unlimited subscription. I was live chatting with someone who couldn't seem to answer my question and after 40 minutes of telling me my subscription has lapsed (which isn't true according to my account active subscriptions list and the fact I have an annual subscription) just stopped responding to me which I thought was very rude. I can't find anything on the community about this so would appreciate your help to either solve the problem or give me an email address I can use to ask Sype directly.
    Thanks,
    Sebastian 

    Hello GamjawanG,
    I hope that you and your wife were able to enjoy your trip. Depending on the applications and settings selected for the iPhone's will depend on the way the phone selects to search for connection. While travelling in CDMA countries you want to make sure to turn Data OFF to avoid the phone picking up any data connections. While turning Data Roaming OFF is good, it won't stop everything from working.
    Thank you,
    MariaC_VZW
    Please follow us on Twitter @VZWSupport

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