HT1918 why is my new credit card info denied.how do i change it successfully.
how can i successfuly reset my credit card details
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards.
Similar Messages
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Im tryng to add my new credit card info and it wont accept it and sais i owe and outstanding balance?? I dont have an outstanding balance please help
Hello there, bigjazzdogg.
The article you were referred to us from, provides some additional information that will allow you to reach a resolution for your issue:
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Particularly, in your case:
Get help
If you need help changing your payment information, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have a 50.00 itunes balance and I am unable to use it. Why is it requesting credit card info when I try to purchase music? I've already redeemed my gift card onto my itunes account, so I no longer have a code.
Because your credit card info is how itunes verifies your account.
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How do I change countries from Hong Kong to Australia (as I dont hold HK credit cards)
Once I have done that I can then put in new credit card info for itunes.
Thanks NeilSettings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
the credit card info on the account has changed but for some reason there is no option for me to make the changes. In addition, cloud has stopped working and all other programs that need to be updated cannot be??
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html -
I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 gift card credit and not be charged on my credit card?
Hey,
Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance. -
Why am i having trouble inputing a new credit cards info?
Can someone tell me why it keeps directing me to ITUNES SUPPORT when trying to input a new credit card to use?
What didn't work? Your email didnt go through? You have to get in touch with iTunes support and wait for a response. It does not happen instantly. It can take up to 48 hours to hear back from them.
if you want to try to call them, try this.
http://www.contacthelp.com/directory/Internet/Web+Sites/iTunes?ListingID=373
i think its the same phone number as this.
U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273) -
Why won't my credit card info stay in the system?
I have put in all of the info off my credit card multiple times and then when I go to buy a game it says I need to visit apple/iTunes support. When I go to make sure all the credit card info is correct it hasn't saved my security code on the back of my card. I have tried multiple cards so it's not a problem with my card. What do I do?
Yes it can make a big difference if you're trying to edit a US address on a Canadian iTunes Store...
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after Adobe hacking incident, I replaced with a new credit card
but now I want to update my credit card information , in order to continue buy Adobe CC
the website always remind me, "We're sorry, something seems to be wrong on our end. Please try again later. "
how to fix it ?
I confirm not the browser or network problems. I try chrome/safari/IE/firefox both Win/MacWhen I had this exact error message a week ago when updating my CC for the same reason, I was able to get it to work in the Chrome variant CoolNovo but not in IE, but now it works in IE, so I’m not sure what is different.
I am beginning to think it matters if I’ve logged into the forums or Photoshop.com or into www.adobe.com using a particular browser and there’s a cookie that has either expired or not expired that is holding my password. Having a particular security setting enabled in the browser might affect it, and whether popups are blocked or not, could to.
You might try deleting all the adobe.com and Photoshop.com cookies in a browser that allows selective deletions or all cookies in one that doesn’t and try different variations of being logged in to or not logged into www.adobe.com before going over to creative.adobe.com as well as saving your password or not saving your password (remember me checked or unchecked) see if one variation helps. -
I want to change my payment method with new credit card information as current credit card has expired. But when I try to change payment method , returns your payment method is not valid or allowed and continues to prompt to change the same. But when I try to update with whew credit card number, it doesn't accept and continue to refuse the payment method.
This problem is not allowing me to purchase of any kind either paid or even free as well. Doesn't allow to even purchase free books even
Please help to solve the issue
Thanks
Dpvora
IndiaYou need to contact Apple Support for this kind of problem.
http://www.apple.com/support/contact/ -
I have an apple ID. I want to use it for my itunes without my credit card info. How
Creating an iTunes Store/App Store/iBookstore account without a credit card
Please read carefully. -
HT204370 I need to put in my credit card info. How do i do that?
How do I add credit card info to apple ?
So,
Verify your information in iTunes. Put in your Security Code again and click Done. See if that helps.
If it doesn't, then wait until the morning. Occasionally there are problems with the Servers, and if you just give it a little time it will sort itself out.
Cheers,
GB -
HT1918 My iPhone will not accept my new credit card info
My iPhone will not accept my new credit card
By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Ok when I install an app, even a free one, it always asks for my log in then takes me to the app. Never have problems with this unless my phone has an update, as soon as I install an update, my billing information get's messed up so it won't allow me to download or update apps. I've gone in to correct the billing information, which was only the security code from the back of my card, and it will not accept the changes. How do I fix this?
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
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