HT1920 How do I merge an old account into a new one?

Because my old account was on our church account that they no longer use, I opened up a new account. At the time I thought that both my iPad and iPhone transfered over. But now that I have updated both of them, the old email address is showing up in iCloud on both devices and they are not sharing.
To top it off, I do not remember the old password even if the account was still active.
The lady at the Apple store said that I needed iTunes Support to merge my accounts and then delete the old one on both of my devices. ???

This isn't Apple Support. See below;
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Similar Messages

  • I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account.  I have purchases under the original id.  How do I merge the old account into the new account

    I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account.  I have purchases under the original id.  How do I merge the old account into the new account

    Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
    Regards.

  • HT1206 my mom somehow ended up with totally different iTunes accounts, based on an old (dead) email address and a newer one as well. She's bought a lot of music on both accounts over time... is there some way to merge the old account into her newer one?

    my mom somehow ended up with two totally different iTunes accounts, based on an old (dead) email address and a newer one as well. She's bought a lot of music on both accounts over time... is there some way to merge the old account into her newer one?

    No. If one of those accounts is inaccessible, click here and request assistance.
    (82012)

  • I set up a new iTunes account when i got an iPhone. how can i merge my old account with the new one? I am trying to update my old iPod on my new computer via my old iTunes account.

    I cant get my old ipod to update on my new macbook pro. i have two itunes accounts but the one i always used for my ipod is what is up on the computer and it keeps asking me to authorize and when i try it says i have already authorized my computer? can i merge my itunes accounts?

    You cannot merge accounts.  Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
    One computer using multiple iTunes Store authorizations - http://support.apple.com/kb/HT1206

  • How can I recover my old account with a new one?

    Hi, my hotmail account it was hacked, I can't have acces to my adobe account anymore.
    How can I get acces to my old account with a new Adobe ID?
    I'm already subscribed to creative cloud and I can't have acces to my account and upgrade my products.
    what can I do?
    Thanks

    Thanks Romshina
    I read the link you send me and thanks, but the thing is that I still can't get into my Adobe Id, because when I try they ask me to reset my password in an email they will send me to my old account and there is the problem, because I don't have acces to that old acount, [email protected]
    now this is my new email, because the las one it was hacked and I just can't get back to it.
    So I would like to have access to my account and update this new email account, to have acces to my CC account.
    Thanks
    Date: Fri, 27 Dec 2013 06:51:15 -0800
    From: [email protected]
    To: <Removed by Moderator>
    Subject: Re: How can I recover my old account with a new one? How can I recover my old account with a new one?
        Re: How can I recover my old account with a new one?
        created by Romsinha in Adobe Creative Cloud - View the full discussion
    Hi Guillermo Castellanos,
    Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sig n-faq.html.
    Regards,
    Romit Sinha
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5959347#5959347
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: How can I recover my old account with a new one?
    To unsubscribe from this thread, please visit the message page at Re: How can I recover my old account with a new one?. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe Creative Cloud at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • How do I combine an old account with a new one on iTunes?

    I have 2 email accounts set up with itunes.  My first email account was hacked and I had to create a new account.  How do I combine the songs listed under my old address with the songs listed under my new email address?

    I'm looking for those folders and Im not sure how to look for the tracks that are on the other account if I have my current account pulled up. 
    Klovick,
    If you have the track in your iTunes library, you can see where the song file is by right-clicking the library entry and choosing "Show in Finder." 
    Once you locate a couple of the song files, you should be able to suss out the folder structure where they are all residing.

  • If I make a new iTunes account, can I transfer the money from my old account into a new one?

    _

    No. Gift card money can't be transferred to another iTunes Store account or used to buy gifts.
    (71730)

  • How can I get my old music into a new preexisting account?

    how do I get my music from an old account to a new one (preexisting) because now i have a mac and new email and everything. please help

    So you had a windows computer before?
    See here for moving content options
    http://support.apple.com/kb/HT4527
    When the content is moved over if it has been purchased with the old ID than it will not play until you authorise the new machine with the old Apple ID
    Store > Authorise Computer.
    This will not change buying content with the new iD going forwar it will just let you platy the old content as well as any new you might get.
    If you are going to get rid of the old computer then it is a good idea to
    Store > Deauthorise this computer

  • How can I create a new behance account and migrate the content of the old behance account into the new one?

    I can't change the url of my old behance account so I need to start afresh with a new behance account... how can i migrate all content from the old url into the new one? thanks

    If you have a login questions - please contact Behance support directly. Behance is transitioning all logins to Adobe IDs this Spring 2014. If you signed up for Behance post April 10, 2014, your Behance login matches your Adobe ID exactly. If you signed up before this and are having trouble logging in, visit this section for more help, or contact Behance support. Please do not comment on this forum with login questions, as we're able to provide much faster, one-on-one support elsewhere.

  • Transfer mail and contact from an old account to a new one ?

    Hi,
    The employe from the company where I got my internship are currently using mail address that are like [email protected] and the company wants them to
    use the new mail address [email protected] (in both case the employee are using outlook). 
    The problem is that they would like to keep their old mail and contact. I know you can do a manual archive but can you import it in a new account ? Will it also
    save the contact of the user ? Since it's a new account with a new domain, I really have no idea how to transfer mail and contact from the old account to the new one.
    Best regards,
    Dimitri

    This step-by-step article describes how to copy or how to move your Personal Address Book (PAB) from one computer to another
    computer. 
    On all installations, including those with no e-mail accounts, Microsoft Outlook creates a default Outlook Address Book. The Outlook
    Address Book consolidates all your Outlook Contacts folders. The Outlook Address Book is a virtual address book instead of a physical address book because Outlook does not store the Outlook Address Book as a file that is separate from your data store. The
    Outlook Address Book provides a view to your Contacts folders. 
    Unlike the Outlook Address Book, a personal address book (PAB) is a physical address book that Outlook stores on disk that is separate
    from your data store. You can add one PAB to an e-mail profile, and use the PAB to store additional contact information.
    You can use the PAB to store personal addresses or to store other contact information that you want to keep separate from your other
    Outlook data. Additionally, you can use a PAB to share addresses with other users. The PAB uses a .pab file name extension, and Outlook creates the PAB file when you add the PAB to your e-mail profile.
    How to identify the PAB file that your e-mail profile uses
    Start Outlook.
    On the Tools menu, click E-mail Accounts.
    Under Directory, click View or change existing directories or address books, and then click Next.
    Under You can choose a directory or address book below to change or remove it, click Personal Address Book, and then
    click Change.
    Note the path of your PAB file that is in the Path box. You will require this information to find the PAB file in step 3 in the "How to copy the PAB file to
    a second computer" section of this article. 
    For example, C:\Exchange\Mailbox.pab indicates that a PAB named Mailbox.pab is located on a Microsoft Exchange folder on your drive C.
    Click OK, and then click Finish to close all dialog boxes.
    On the File menu, click Exit.
    How to copy the PAB file to a second computer
    Quit all e-mail programs.
    Start Microsoft Windows Explorer.
    In the Folders pane, expand the folders to locate the PAB file whose path you took note of in step 5 in the "How to identify the PAB File that your e-mail profile
    uses" section of this article.
    Copy the PAB file to a 3.5 inch disk, and then use that disk to copy the PAB file to the second computer. Note the path of the PAB file on the second computer. 
    For example, if you copy the PAB file named Mailbox.pab to a folder that is named Address Book on drive C, the path of the address book is as follows:
    C:\Address Book\Mailbox.pab
    Alternatively, if your two computers are on the same network, you can copy the PAB file from the source computer to a network share on the second computer.
    For more information about how to perform this task in Microsoft Windows, see your Windows printed documentation or your online Help. 
    Note You can save the PAB file in any folder on the destination computer as long as you remember the location.
    How to configure your second computer to use the new PAB file
    If you do not have the Personal Address Book service in your e-mail profile on the second computer, you must add the service before
    you can add the new PAB file to your profile. To add the Personal Address Book service for the new PAB file, follow these steps:
    Start Outlook.
    On the Tools menu, click E-mail Accounts.
    Under Directory, click Add a new directory or address book, and then click Next.
    Click Additional Address Books, and then click Next.
    In the Additional Address Book Types box, click Personal Address Book, and then click Next.
    In the Path box, type the path of the PAB file that you copied to the second computer in step 4 in the "How to copy the PAB file to a second computer" section
    of this article. Alternatively, you can click Browse to locate the PAB file.
    Click OK.
    If you receive the The E-mail account you have just added will not be start until you choose Exit from the file menu, and then restart Outlook prompt, click OK.
    On the File menu, click Exit, and then restart Outlook. Your new PAB is now available.
    If you have the Personal Address Book service in your e-mail profile on the second computer, you can change the service to use the
    new PAB file. To change an existing Personal Address Book service to use the new PAB file, follow these steps:
    On the second computer, start Outlook.
    On the Tools menu, click E-mail Accounts.
    Under Directory, click View or change existing directories or Address Books, and then click Next.
    In the Outlook processes e-mail for these accounts in the following order list, click Personal Address Book, and
    then click Change.
    On the Personal Address Book tab, type the path of the PAB file that you copied to the second computer in step 4 in the "How to copy the PAB file to a second
    computer" section of this article. Alternatively, you can click Browse to locate the PAB file.
    Click the PAB file, click OK, and then click Finish.
    On the File menu, click Exit.
    Quit and then restart Outlook. Your new PAB is now available.
    Note There can be only one Personal Address Book service per e-mail profile. There is not a method for merging
    one PAB file with another. You can use the Outlook Import and Export Wizard to merge the active PAB entries in your Contacts folder. 
    Additionally, you can add both recipients and distribution lists to contacts that are in the Personal Address Book interface in
    Microsoft Office Outlook 2003. 
    For more information about the Outlook Import and Export Wizard, click Microsoft
    Office Outlook Help on the Help menu,
    type Outlook Import and Export Wizard in
    the Search for box
    in the Assistance pane, and then click Start searching to
    view the topic.

  • I'd like to know how can i connect my old iMac tiger with new one iMac lion. I wanna use the old one for external disk to collect files from there to new one.

    I'd like to know how can i connect my old iMac tiger with new one iMac lion. I wanna use the old one for external disk to collect files from there to new one.

    Hi mshields1162,
    Great question, and welcome to Apple Support Communities.
    First, you may want to choose to have the sidebar displayed for familiarity:
    iTunes 11: Frequently used features
    http://support.apple.com/kb/HT5649
    Afterwards, your device should be displayed if connected:
    We'll want to click on it, and choose the Music tab at the top. Let's make sure "Sync Music" is checked:
    Afterwards, you'll have the option to sync either the entire music library (for your first iPod), or "Selected playlists, artists, albums, and genres" (for the secondary device). Upon selecting this option, four larger option boxes will appear allowing you to pick and choose what content will be synced. For audiobooks, you may need to do the above in the "Books" section. For a visual instruction on how to do this, see the following:
    iTunes 10: Sync to your iPod
    http://support.apple.com/kb/VI72
    Thanks,
    Matt M.

  • How can I get the old Firefox back, this new one stinks

    how can I get the old Firefox back, this new one stinks

    Firefox is highly customizable and you may be able to customize it to meet your needs.
    If you do not like the new UI, you can make Firefox 4 look and behave more like Firefox 3.6, for details see http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6
    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • HT1320 how do i change my old ipod for a new one but keep my music on i tunes and not have to reload it

    how do i change my old ipod for a new one but keep my music on i tunes and not have to reload it

    Ok me again I once changed one ipod classic for another ipod classic on the same laptop , all my music on iTunes (300 CDs) where still there but could not be found by iTunes to load on to the new ipod , I had to load every CD again to solve , should I have reset the first ipod or something?

  • I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

    I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

    There are many online tutorials on how to change out the HD on a mid 2007 iMac. One of the originals is from 2007 and is Upgrade your iMac 20" or iMac 24" aluminum (mid 2007) to 1TB Hard Drive and 4 GB RAM - DIY Guide. As far as migrating your system Apple helps out with that in Setup Assistant which automatically starts when you turn on a new Mac for the first time. After you have installed the new HD you will have to format the new HD to Mac OS Extended (Journaled) and then you will have to install OS X. The first time you turn it on Setup Assistant will start. Follow the directions and you will be fine. In order to restore your information you will need to backup what is on the current internal HD first. I'd recommend using Time Machine (Assuming you are using Leopard or later) AND also creating a bootable clone using either SuperDuper or Carbon Copy Cloner.
    Please complete your profile so at the very least we know what version of OS X your machine has installed.

  • I have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it

    i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it

    see what has happend is i bought my daughter a new ipod and we used the old apple id to set it up witch is my wifes email address.we also bought her itunes gift cards witch she reedemed.but the problem we are having is because its my wifes email when i send her a message its going to my daughters ipod as well.so is it possible to change the email address on my daughters ipod so she has her own account.and then transfer the balance of the gift card.
    Re: i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it 

Maybe you are looking for

  • How to set content type in SOAP AXIS sender adapter

    Hi All, I am trying to fetch the data from an URL which has special characters(like Ä, ï) using SAP PI - SOAP AXIS adapter. I am facing the below error in the channel. "error during receive: java.io.UnsupportedEncodingException: charset: utf-8" I nee

  • Ejecting iPod 160GB Classic

    Is it just my iPod or does it take forever just to eject my 160GB iPod? I mean, it has been removed from the iTunes window (after pressing eject in iTunes) and it still takes anywhere between 30 and 45 seconds for the iPod itself to be released and u

  • Can we block a material for particular storage location ?

    We can allow material to storage locations by MMSC. Can we block a material for particular storage location ? Please share ur view.

  • AD Machine Authentication with Cisco ISE problem

    Hi Experts, I am new with ISE, I have configured ISE & Domain computers for PEAP authentication. initially machine gets authenticated and then starts going MAB. Authentication policy: Allowed protocol = PEAP & TLS Authorization Policy: Condition for

  • How to free rotate an area that has been measured using the measurement tool.

    I've measured and area using the measurement tool on one pdf drawing and now want to copy and paste it in to another pdf drawing and rotate it in to position. Is this possible?