HT1920 I reset my password and now i need my secertiy car name I forgot what it is

I reset my password and now it's asking for my secertiy pass word my first car I forgot what it  is

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • HT5035 I had a balance in my itunes account of approx $17.00.  I had to reset my password and now it's disappeared.  How do I get it back?

    I had a balance in my itunes account of approximately $17.00.  I had to reset my password and now it's gone.  How do I get it back?

    Hi Junebug2448,
    Welcome to the Support Communities!
    The article below will show you how to review your account and report any issues to the iTunes Store:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

  • I reset my password and now I cannot open Itunes, what do I do?

    I reset my password and now I cannot open Itunes, what do I do?

    The program does not open, I am using Vista.  I just went through repair and it started several days ago after a year of not working.  Now I am back to the same problem

  • Ai changed my email for my apple id, but i can't change my iCloud ccount because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    i changed my email for my apple id, but i can't change my iCloud  account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have forgotten my mac password and now I am locked out of my computer.  What can I do to get in?

    I have forgotten my mac password and now I am locked out of my computer.  What can I do to get in?

    meismusic wrote:
    There is nothing you can do.
    why do you say that?

  • Help!  Reset the password and now master account at log in is missing??????

    I really need you help on this. Today I was helping my younger cousin with his macbook. He lost his password so I put in the disk that came with it and held down C and went to Utilities/reset password and reset the main account password. I might have reset the Home Permissions and ACLs. I reboot the computer and in the login screen only show the other that was made and not the main account. So the master account is mission how do back so I can log in it. Can anyone help?
    Mike

    is the other account admin? if yes, log in as the other user and run the following terminal command
    sudo rm /var/db/dslocal/nodes/Default/users/short-user-name.plist
    Instead of short-user-name put in the above the short name of your main user which is now missing. It's the same as the name of that user's home directory in /Users folder which should still be there.
    You'll have to enter the admin password which you won't see as you type it. that's normal.
    Please make sure you copy the command EXACTLY as given. it's very important. we don't want to delete the wrong thing here. this will delete the directory services record for the missing user.
    Restart, log in as the other user again and try creating an account with the short user name of your main missing user in system preferences->accounts. it will say that a home directory by that name already exists and ask if you want to use it. say "yes".
    this should bring the account back.
    if the only currently existing account on the computer is not admin then boot from the install DVd and using the password reset utility activate root (=System administrator). then log in as root and perform the same steps as above.

  • I reset my password and now it is asking me for keychain password, I reset my password and now it is asking me for keychain password

    I reset my password on my macbook air and now it is asking me for my keychain password. How can I find out what my keychain password is or how can i reset it?

    The keychain password is usually the original admin password. If you reset your admin password, because you forgot the old one, the original keychain password remains in effect. Unless you can remember the old admin/keychain password, you will have to delete your existing keychain and start a new one.
    The keychain password is not resettable, or retrievable by any method available to users. All you can do, as I said, is delete the old one and start a new one, with a password you then select.

  • I was ask to reset my password and now I have a 30 day trial

    I went to logged on to the cloud from my desktop and I was asked to reset my password. I did that. When I logged on with my new password, I was given the 30 day trial versions. I paid a yearly fee for the adobe photoshop and lightroom apps. How do I fix that.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I reset my password and now when I attempt to download any update, my password is not correct

    Hello,
    Question for anyone that can help.  I have changed my password, and I wrote it down, so it is accurate.  Now when I attempt to download a new Itunes update, and I type in my password, it rejects it, stating it is invalid.  HELP.

    There are multiple possible passwords you might have changed.
    The first two below are the ones you need to update software, and then connect to iTunes.
    1. The MacBook 'administrator' password, in case you're NOT the admin, to 'authenticate' most software updates and System Preferences settings, and would likely be the one first requested when updating a downloaded iTunes program to the latest version. If you're the only user and you set up the computer, you're probably the admin.
    2. Your iTunes account password (whatever account name you use for iTunes, to authorize purchases and downloads of programs, apps, music, and rentals from iTunes. It might be your Apple ID and password, but it does not HAVE to be.
    3. Your Apple ID password IF ID AND PASSWORD ARE DIFFERENT FROM THE ID used for iTunes. The Apple ID is the one you used to login to Apple Support Communities and post your question.)
    (Probably the same as your iTunes account name password, but not necessarily)
    4. Passwords saved in your Keychain app, primarily passwords used online and saved by intentionally clicking 'remember' the first time you access a username/password page and each time you change the saved information. These are the ones filled in 'automatically' when you return to a webpage, and could be causing a problem if you haven't updated the saved password since changing it.
    5. Your MacBook user password but only IF you're NOT the administrator of your computer. The one you use to login to your MacBook at power-on and you don't have Admin priviliges)
    If this doesn't solve the problem, it's possible that Apple software downloads or Apple iTunes is having the problem. It's fairly rare that a long-term outage occurs, but minor glitches happen from time to time. Wait a few hours and try again.
    When new software products and major updates are released, such as OS X Mountain Lion (due to be released by the end of July), there is often a huge increase in traffic on the Apple servers, and that can cause lots of download problems, though not usually password problems.
    And, you can always try changing your password again.

  • Hi I have reset my password and now my mail, Contacts and calendar are unable to recognize my new password?

    When I type inmy new password the i cloud doesnt recognize!  My contacts calendar and mail won t recognize the new password and everytime I turn on my computer it wants me to put in my icloud password......?  Is that the same as my apple ID password?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
         and OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself

  • Hi, I forgot my email and password and my iphone need to activate i dont know what to do and i cant remember the email address or the password please help me I dont wanna lose my phone :(

    hi, I forgot my email and password and my iPhone need to activate i don't know what to do and i cant remember the email address or the password please help me I don't wanna lose my phone.

    IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you

  • I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help?

    I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help? Sorry for the long title on this message...

    Assuming this is an iCloud mail account, sign out of iCloud in its preference pane, then sign back in with the new password.

  • Reset password and now cannot connect to the internet

    I tried to reset my airport password, and now airport utilities cannot locate the base station and the password is said to be invailid when I enter it, or it repeatedly askes for the password with not change.  Any tips??

    Push the reset button on the AirPort for one second and release. You now have a few minutes of free access to go in and change the passwords.
    If this does not work, then unfortunately, there is not much that you can do at this point other than reset the AirPort router back to factory default settings and then re-configure it again, using a new device name, new wireless network name and password(s).
    If you decide to do this.....
    Power off the AirPort router for a few minutes
    Then, hold in the reset button first...and continue to hold it in for an additional 10 seconds.....while you simultaneously plug the power back into the AirPort router
    Release the reset button after the hold period, and allow a full minute for the AriPort to restart
    The AirPort is now ready to be re-configured again from scratch

  • HT4859 i have reset my password and i dont have wifi to connect to my ipod and activate the steps in the i cloud process, now i want to know that will all my videos , photos and music will lost if i connect to my computer if storage and backup is in off m

    i have reset my password and i dont have wifi to connect to my ipod and activate the steps in the i cloud process, now i want to know that will all my videos , photos and music will lost if i connect to my computer if storage and backup is in off mode

    If iCloud Backup is set to Off in Settings>iCloud>Storage & Backup, it means that your iPod will not automatically back up to iCloud, but will automatically back up to your computer when you sync.  The only way you would risk losing data is if you have never synced with iTunes before.  If that's the case, you have to take special precautions to avoid losing data, as outlined in this user tip: https://discussions.apple.com/docs/DOC-3141.

Maybe you are looking for