HT1920 my account is locked and unable to make puchase

my account is locked and unable to make purchase

If your account id disabled, then depending on the reason, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
If you can then use your account on your computer but not your iPad, then try logging out of the account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

Similar Messages

  • TS3297 Apple ID is locked and unable to make purchases

    When I try to puchase an Album I get an error that says "Apple ID is locked and unable to make purchases"

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on the id in Settings > Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it

  • This Apple ID is now locked and unable to make any purchases.

    This Apple ID is now locked and unable to make any purchases.
    To recover your Apple ID, contact Customer Support.
    There was an error in the App Store. Please try again later. (100)

    There was an error in the App Store. Please try again later. (100)

  • This apple id is now locked and unable to make any purchases. To recover your Apple ID, contact Customer Support.

    This apple id is now locked and unable to make any purchases.
    To recover your Apple ID, contact Customer Support.

    Use the email form here >  Apple - Support - iTunes Store - Contact Us

  • TS2446 "this apple ID is now locked and unable to make any purchases." how do i change this!

    "this apple ID is now locked and unable to make any purchases." how do i change this!

    https://www.apple.com/support/contact/

  • Apple id is now locked and unable to make purchases

    Apple id is now locked and unable to make purchases

    If changing your password does not work, then contact itunes support

  • I am trying to buy a game and it says purchased failed because my Apple ID is now locked and unable to make purchases how do I fix this?

    I Am trying to buy a game and it is saying my Apple ID is locked how do I fix this

    If you are getting a message that your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it, or if the message is that it is locked, then contact iTunes Support and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I received an email from verizon telling me that my account is locked and to click on a link to verizon/security to unlock it.  Is this a legitimate email from verizon?

    I received an email from Verizon telling me that my account is locked and to click on a link Verizon/security to unlock it.  Is this a legitimate email from Verizon.  How can I find out what this means?  My phone is working.

    I have never heard of that before, if Verizon Wireless would do anything with your account they would be calling you (removed). In my opinion you should disregard the email.
    Comments edited as required by the Terms of Service.
    Message was edited by: Admin Moderator

  • Ipod locked and unable to unlock

    i have been having some problems w/ my ipods hard drive. i think i was able to fix the problem but a new one arrived. my ipod is locked and i am unable to unlock it. everything else appears fine but i just can't unlock it. i plugged it into my computer and it synced w/ itunes just fine. so i tried to reset it and toggle the hold button. i tried to reset it w/ the select and menu button. i tried to restore it but that didnt' work either. i was just wondering if there was a way to unlock it through itunes or if there is anything else that i might be able to do to unlock it.
    thanks

    Hi. From what I've learned, you have to restore it, which will erase the hard drive so you better have everything backed up if you want it back. I'm still doing that...have yet to attempt the magical "restore"...if that even works. Did you know that if your warranty is expired, they can charge you $30 bucks to help you...over the phone! Stupid update! Good luck.
    Dell   Mac OS X (10.4.9)  

  • My Facebook account is locked and verification txt is being sent to old mob number how do I change the number

    My Facebook account is locked I need to change the old mobile number which is Australian to my uk mobile number how do I do this pls

    Contact Facebook. Apple has nothing to do with your Facebook account.

  • My iphone is locked and I cant make it work at all.

    Hi, my iphone is locked and I can't get it to work at all. do you have any suggestions>?

    Hi irishdave75,
    I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you mean that it is locked with a passcode and you are unable to access it, you may find the troubleshooting steps outlined in the following article helpful:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    If, on the other hand, you mean that your iPhone is locked up or otherwise not responding, then this article may be of more use:
    iOS: Not responding or does not turn on - Apple Support
    Regards,
    - Brenden

  • Skype client locked and unable to unlock it...

    It appears my skype client is locked. I found out by logging into the account. So to recover the account I go through a process (fair enough), but it asks for the beginning and ending credit card numbers. At that point I am like Huh? It is because the credit card I used on Skype does not exist anymore. It is years ago and I have no idea what those numbers are. So off I go to search to for a direct contact to support, and what do I find? NOTHING, NADA, ZIP...
    So how do I contact actual support at Skype?

    Hi, whatevergoes, and welcome to the Community,
    If your account is suspended/locked, believe it or not, create a new Skype account so you can contact Skype Customer Service to recover access to your first account.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Image in trash is "locked" and unable to delete...help?!

    Hi all.
    Relatively new to the Mac world. My wife shut down our iMac 17"C2D the other day and when restarted, a couple of photos showed up in the trash inside a folder called "restore" with a new name. Those same photos are still in iphoto (with their original name), but when I empty the trash a warning comes up that says "unable to delete these files, files are locked".
    Anyone know what that is and how I can delete them?
    Thanx much
    iMAC 17" Core 2 duo/2.16   Mac OS X (10.4.8)  

    Click on the file, Get Info (from the File menu or Command-I) and look a bit down in the General category for the "Locked" item. If the box is checked, just uncheck it.
    If you have a bunch of files that all say that they're locked, or the Locked checkbox isn't checked, give Trash It! (freeware) a try.
    Hope this helps.

  • HT5312 my account is locked and i forget security questions, i cant call for assistance. please inform me by my account email

    it is hard to understand your security solutions

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset (which will be phone as they need to confirm your id)
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570
    If there isn't a phone number for your country and your country doesn't appear on the iTunes Support page then you could try selecting a different country and topic so that you get the email contact option and so that you can explain your problem by email and then see what they reply with

  • My mac book pro is lock and unable to unlock

    hi there how to reset my password

    it was misunderstanding there was no password needed to be reset as i never exprience any apple notebook before. juat click enter it solve my problem it took me 3 hour to sit there and figure out the password the next day as i bring my macbook to the retailer they just click enter and it done
    Thanks Melophage it great that you willing to help.
    good bless you bro.

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