HT1923 Hello... I can't update my iTunes... Everytime I tried, it says (itunes64.msi) can't be found... Any pointers...? Happy Holidays...

Can't update my iTunes... Everytime (iTunes64.msi) can't be found pop up... Any pointers...? Thanks...

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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I can't update my itunes it stops halfway and says the feature you are trying to use is on a network resource that is unavailable! Help!

I've been trying to update my itunes for AGES now and it just won't seem to do it! Everytime it get's halfway and say the feature you are trying to use is on a network resource that is unavailable. If someone could help me I would really appreciate it.

Which particular .msi file does the message go on to say can't be found, elle? (Several different .msis could be mentioned in the context: iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Hello, when i open itunes i get the message: The iTunes Library file cannot be saved. A folder was specified instead of a file. It seems I can't update my itunes library. how do i fix this? thanks in advance

hello,
when i open itunes i get the message: The iTunes Library file cannot be saved. A folder was specified instead of a file.
It seems I can't update my itunes library. how do i fix this? thanks in advance

Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

Can not update ios7 itunes has detected an ipad in recovery mode. why is this happening

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Please see: http://support.apple.com/kb/HT1808 for assistance with this issue.
Regards,
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TS4242 since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help

since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help

That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
Only way to resolve this issue, is to find out who the orignal carrier was and have them unlock it. If you bought this from a 3rd party contact the seller and have him/her unlock it for you by contacting the phone carrier.

I am using itunes version 9.its not updating..Pls help as how can i update my itunes to the latest version??????

i am using itunes version 9.its not updating..Pls help as how can i update my itunes to the latest version??????

See this for Windows... http://support.apple.com/kb/TS1538
and this for Mac OS X... http://support.apple.com/kb/TS1591

I can't update my itunes.. in the middle of installation of the new itunes, it says there is a problem with this windows installer package. a program required for this install to complete could not be run.

for any more information, i am in South Korea right now, and i've tried both english and korean version to install on my computer.
it's a laptop from Asus, N61J. i'm using windows 7 and can't update the itunes- apparently need to download a new version, idk why they couldn't just let me update it through itunes. and so itunes have error as following picture. please help. i got a new iphone today and because of this stupid itunes i can't sync my iphone.. -_-

found a solution in a different discussion.. thank god.

I accepted a recent update for iTunes and now my version of Spin Doctor can't communicate with it any more. I don't think I can upgrade the Spin Doctor without buying a new program. Is there a way to undo the last iTunes update?

I accepted a recent update for iTunes and now my version of Spin Doctor can't communicate with iTunes, specifically, I can't get music files to go over to iTunes. Spin Doctor gives me a message indicating that iTunes isn't working properly.
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If your iMac is an Intel CPU model, you can upgrade the OS to OS X 10.6 Snow Leopard.
Then use software update to update 10.6 Snow Leopard to OS X 10,6.8.
Then you can run the latest iTunes to sync your iPad running iOS 6
You can purchase OS X 10.6 Snow Leopard by calling Apple at 1-800-MYAPPLE. Ask for retail software sales and purchase a copy of 10.6 for $19.99 plus shipping.

On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?

On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?

If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

How can i update my iTunes to the latest version on window vista?

how can i update my iTunes to the latest version on window vista?

The same way it is updated on every other version of Windows, simply update the software.
Help > Check for Updates.
Apple Software Update > Check for Updates.
http://www.apple.com/itunes/download then download and install the application.

TS1717 How can I update my iTunes when it says that apple has an invalid signature

How can I update my iTunes on my pc when it says that apple has an invalid signature

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I can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator

i can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator

Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling

Why does ibooks keep telling me it can't connect to iTunes? I have purchased a book I can't download. All updates done, restarted, reinstalled...

Why does ibooks keep telling me it can't connect to iTunes? I have purchased a book I can't download. All updates done, restarted, reinstalled...

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Can't update my iTunes

I can't update my iTunes to the 10.6.3 version. I am currently using the 10.6.1 version on Lion. Everytime I try to, it'll start but by the end, it will show me a prompt that says that it can't complete the update. Why is this happening?

I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

HT1923 Hello... I can't update my iTunes... Everytime I tried, it says (itunes64.msi) can't be found... Any pointers...? Happy Holidays...

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