HT1923 Hi, my Ipod classic is not reflecting in Itunes (latest version) but I can see it in Computer as a hard disk. Kindly assist

Hi,
My Ipod classic is not reflecting in Itunes which I have recently downloaded but it reflects in my computer as a hard disk.
Please give me a solution.
Thanks

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also see these (if you haven't found them already):
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

Similar Messages

Ipod 160GB showing in Windows Vista OS as Removable Disk, not appearing in iTunes (latest version). How can I resolve?, Ipod 160GB showing in Windows Vista OS as Removable Disk, not appearing in iTunes (latest version). How can I resolve?

My Ipod 160GB when disconnected is showing without any files, but no room available. It appears in my 'Computer' screen as 'Removable Disk (though the icon is a little iPod). It does not show up in iTunes at all (I have the latest version).
When I right-click the icon on the 'Computer' screen it does run incredibly slowly. I was doing this to consider if I should try formatting it (only NTSF and exFAT formats were showing) but I wasn't certain if that would be a good idea.
I have thus far:
Hard Reset iPod
Verified the Apple Mobile Device USB Driver was installed correctly via Device Manager
Checked the device in 'Computer Management' > 'Disk Management - showing as a RAW file with only format option as exFAT or NTSF
Ran iPod in Diagnostic Boot Mode - IO > HardDrive > HDSMARTData* - stats revealed 'Error' (did this twice to confirm error). Reset iPod from here.
After this it actually came up in iTunes but said it needed to be restored - ran Restore iPod. Error message said 'iPod cannot be restored. Uknown error occoured (1415).
Tried Solution 1 (http://support.apple.com/kb/TS1539) - Reregistering the .dll files. Was unable to complete step 11 as the iPod did not appear in iTunes.
Verified that Apple Mobile Device Manager was installed.
Restarted the Apple Mobile Device Service.
Checked for third party conflicts - couldn't find any.
Changed the drive letter and restarted the computer.
Put into disk mode - unsure what that achieves.
Downloaded the HP USB with no luck running the program. I believe that Windows Vista doesn't allow formatting drives to FAT32 at all, and even previous editions of Windows wouldn't allow formatting above 32GB so certainly no suitable for me. If I got hold of a mac computer - could I format on that? Or is there a FAT32 Formatter that works for 160GB?
So I am at a bit of a frustrated loss. If you have any suggestions or know what I should do - I am all ears or eyes as it were. I will be on standby to give you more information if required.
Thanks,
Ashley

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also see these (if you haven't found them already):
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

TS3716 iPod classic does not appear in iTunes for Mac since updating to 11.0.

iPod classic does not appear in iTunes for Mac since updating to 11.0. It appears on the desktop and iTunes starts up when the iPod is connected, but it does not appear in a form so that I can manage its contents.

Mike:
Just had the very same problem. iPod Classic shows up on my desktop but not in iTunes (11.0.1). I tried restarting iPod while connected as suggested elsewhere. Didn't work. What did seem to work however was, while the iPod is connected (and on the desktop) restart iTunes. Once it restarted it was there and synching. I also, before restart, made sure that auto-synching was set up in iTunes preferences (under devices).
Try this. May work for you as well.

IPod Classic 160GB not recognized by iTunes

I have an iPod Classic 160GB in version 2.0.4 that is not recognized by itunes.
It's about 2 years old and had presented a few problems with sincying in the past, but I hadn't tried to sync it for a while.
I've transfered all the music from my Windows PC to my Mac, and the iPod was Windows formated.
It started presenting a problem to transfer all my music content from iTunes (Mac) to the iPod, but after severel hours, it only transfered a few hundreded. I've tried it several times.
So, I tried to restore it, both in Windows and Mac PCs, but the problem persisted. A hard reset didn't solve it either.
But now I have a bigger problem. The iPod is not recognized by the iTunes anymore, and the program freezes anytime I try to connect ir. As soon as it is disconnected, everything is back to normal. But the Ipod always reboots.
It is recognized in the desktop tough.
Here's what I've already tried unsuccesfully:
1. Hard Reset.
2. Put it in disk mode. Still not recognized.
3. Use Disk Utility. The disk verification says everything is in order. I've erased all content as well as format it in Mas OS Extended (Journaled). Later I've tried to erase it again but now displays a message error saying it cannot unmount the disk.
4. Used differente USB ports.
5. Saw all Apple support solutions. None worked.
6. Researched a whole bunch of forums, including this one. Noticed a lot of people with the same problem, but had difficulty finding one more recent, so I decided to open a new discussion.
I would really appreciate any suggestions.
Ipod Classic 160GB (2.0.4)
Itunes (10.6)
Mac OS Snow Leopard.
Windows XP.

It seems to be working now. Amazing!
I would like to thank you both for the help, CaliforniaHighwaysGuy and AncientMumu.
Here's what I did. I wasn't getting folder acces from my Windows XP because it was Macintosh formated.
So I connected it again to the Mac and used an online tutorial to be able to access the hidden files through Terminal. (I'm not sure if it's allowed to post links to tutorials from other sites, but I'll look into the rules and post, if possible).
Had to relaunch FInder a few times as it stopped responding from time to time. Went to iPod_Control > iTunes and erased all the files.
Disconnected the iPod, as it was still not recognized by iTunes (10.6).
Connected it to my Windows, wich has the 10.4 version of iTunes. Restored (Windows format) it and disconnected.
Went back to the Mac, and it was recognized. I Didn't restore it.
I've already transfered one album and it synced just fine. (One of the problems I was having is that the music transfer was really slow).
Already reconnected the iPod and it was once again recognized after a few seconds.
I really appreciate all the help.
I'll try to updated this post in a few days saying if it's still working properly.

IPod classic will not sync after iTunes upgrade

After upgrading to the latest version of iTunes - 10.6.1.7 - yesterday, my iPod classic is not recognized and I cannot sync it.
The iPod does appear as a drive on my computer (with Windows XP). The screen message on the iPod states that it is synching with iTunes, the iTunes message states it is synching with the iPod - but the iPod does not download anything new from iTunes and it does not appear as a device on iTunes.
I've gone through the steps for troubleshooting; I've tried syncing the iPod on two different computers - unfortunately both of which have been upgraded to the latest version of iTunes - with the exact same results.
It worked fine before I upgraded iTunes and I'm at a loss on how to fix this. Is there some way to uninstall the upgrade and reinstall the old version?
Suggestions are most welcome. Thanks much.

I am also having this problem. I have a 160gb classic that I bought last fall. I have a work computer I've used for my iTunes synch base due to broadband access. The system had worked well enough with 64 bit XP and a few registration tweaks to calm itunes about working in that old environment. Forward to 2 weeks ago - I copy my library to the network drive so that IT can scrub the computer and upgrade me to Win 7. Computer is back up, install the newest version if iTunes, seems to come up fine. Several rounds of re-importing the library after it kept entering all the songs twice. Go to re-synch the ipod - get the 'this is a new device, erase *EVERYTHING* and re-synch. Yep yep. Sits there for nearly two hours saying it's re-uploading stuff. Then on the way home, I see - hey, a ton of stuff isn't there, lots of missing podcasts. Go check, everything is checked, new stuff downloaded, can listen to it on the PC with headphones. Then go synch the iPod - get the same 'things are updating..... synch finished'. And nothing has up- or down-loaded. Tried unchecking stuff, nada. Import new stuff, nada. Nothing Plus it looks like pretty much every CD i ripped into itunes for the past 4-5 months failed to move - maybe iTunes was saving it somewhere else than the My Music folder. PITA-factor of that aside, I'd really like to get at the last 3-4 weeks of podcasts. Any help on getting the system to actually do a real sy
My other changes in the last few weeks are getting a new iPhone to replace an old non-iPhone, so there is another devicee on the account. I don't see my iPod listed amongst my devices in the iTunes store - not sure if that's only for wireless stuff.
Help!!

IPod Classic will not connect to iTunes, tried many different things to fix but nothing worked

What I devices I have:
I have a classic iPod and a dell laptop with windows xp.
The problem:
iTunes and iPod work fine separately, however when I plug iPod in, iTunes will not open. If iTunes was open at the time I plugged in iPod, it freezes and wont function again until iPod is disconnected. [Once I left iPod plugged in for an hour and iTunes did open, but iPod was not noted as being connected.]
iPod charges when connected. Icon takes about 5 minutes to show up in my Computer folder. When I click the icon nothing will happen or the folder will freeze up. iPod doesn’t show up in Disk Manager either. Putting iPod into Disk Mode changed nothing.
How it happened:
Once when I plugged in iPod a window (not an iTunes window) popped up saying that the device should be formatted or it may not work properly. Not wanting my iPod to stop working, I clicked ok and now my iPod isn’t working. Lesson: don’t click strange buttons
What I’ve done:
> Right clicking and clicking ‘format’ on the iPod icon while in the Computer folder – computer does nothing or freezes
> Going to ‘reset your iPod’ – didn’t fix the problem
> Restarting iPod (turn on and off)
> Telling iTunes to prevent iPod from syncing automatically
> Uninstalling and reinstalling iTunes
> Put iPod in Disk Mode, computer still didn’t recognize it.
> everyother thing google and apple's self help section has recomended
Any more suggestions?

Assuming a PC start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
It is normal for the computer to recognize the iPod as a camera since thatis how one gets photos and videos off the iPod.

IPod classic will not connect in iTunes

My iPod classic 30gb (not sure if 4th or 5th gen) will not display in iTunes. I have followed the steps on apple support and came to the conclusion that windows was confusing the my ipod with a network drive but I cannot change the drive letter, an error message appears.
I am using windows 7 on a new laptop. iPod connects fine on my old laptop which has a windows XP os. My iPod is quite old, i have had it since 2005/2006 but i have never had any problems and i really dont want to loose all my music, videos and photos.
My sister has tried connecting her iPhone to this laptop afterwards and after a lot of hassle and iTunes constantly resetting, her iPhone finally managed to connect and is displayed in iTunes.
I have relativley good technical knowledge, i am very good at solving things and am good with computers as have an a-level in I.T, but this has me stuck and is fustrating! Any help would be most appreciated.

Hello,
I have a similar problem, I was helping a client today, he has an iPod Classic and wanted to download an album. I had to update his iTunes to Version 10, not realizing that this might not work with his older iPod. I connected the iPod to his computer via the Apple USB connector, and his computer did not recognize the iPod.
I have no idea what to do next, as I a more of a MAC user..
Thanks in advance for any help on this!
Sue

Ipod classic will not connect to Itunes

I have had no trouble with my MacBook Ipod connection until I reformatted my hard drive on my mac book ( 2ghz intel dual core 2) and reinstalled my operating software OS 10.4.11. Now when I connect my Classic ipod 160 gig, I get the message "The ipod cannot be used because it requires Itunes version 9.0 or later. Go to WWW.itunes.com to download the latest version of iTunes". I have done that a couple of times, but still the same message and my ipod still is not recognized in iTunes. Can anyone help? Thanks

Plausibly, you might have ended up with two different versions of iTunes on the PC, and the iPod is trying to connect to the wrong one. To check for that, see the *Opening iTunes* section down the bottom of the following document:
[Troubleshooting iTunes installation on Mac OS X|http://support.apple.com/kb/HT2311]
But if no luck there, try a complete uninstall/reinstall of iTunes, as per the following document:
[Removing iTunes for Mac OS X|http://support.apple.com/kb/HT1224]

HT4623 my ipad air is not visible in itunes latest version

My apple ipad air and Iphone 5 cannot synch with itunes latest version.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
 Cheers, Tom

My iPod Classic is not recognized by iTunes! Any help urgently?

I am urgently looking for help. My iPod Classic (160GB) is not being recognized by iTunes. All advice like resetting does not work, since iTunes does not recognize it. Is there any help. I am trying to get all music installed as well as transfering my purchased songs. This is really bad.
The whole last updates on Mac are getting really bad. It went downhill since Snow Leopard.

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

TS1369 iPod Classic is not recognised by iTunes or by my PC (XP)

Hi
Since I updated my iTunes over a week agao I can no longer sync my iPod Classic as it is not recognised by iTunes or by my PC (XP). Apple have been great so far and have sent me lots of links and called many times to try to resolve the issue, but to no effect. They kindly agreed to replace the iPod as it appeared there is a hardware fault as a result of the update, BUT last night my housemate went to update his iPod Nano for his holiday (he uses the same PC but logs in under a different system user and has his own iTunes) and he now has the same problem!!!!!
I have done everything on this link: http://support.apple.com/kb/TS1369
Checked the USB port works with other hardware (yes)
Changed the iPod cable (yes)
Removed and resinstalled itunes (yes)
Placed iPod into disc mode (yes)
Reinstalled the USB drivers (yes)
None of it works! Other hardware works in the USB ports and my iPod is recognised in my work PC! So something during the iTunes update has caused a major problem that I can't seem to fix I assume on my PC. When I reinstall the USB drive, the PC then has a pop saying that an ipod is connected, and then immediately after a new pop up saying there is a hardware issue! Aaaaargh.
At a loss... Any suggestions?
(The screen of my housemates iPOd nano went blank a few weeks ago and wasuseless, so an apple store replaced it for him; so his new nano is only 5 weeks old!)
Cheers
Howard

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

IPod Classic is not recognized by iTunes

Hie There,
my i Pod Classic latest generation (Video) was a view days ago recognized by iTunes.
Now it is not recognized when i plug it via USB to my Mac Book Air (2013).
Why is that happened? I did`t changed any settings in itunes.
I Thought about to reset my iPod Classic, but even this ist not working and itunes don`t recognizes my iPod Classic anymore.
Can somebody help.
Thank You and have a nice Day all!!!!

Hi I had a similar issue with my 160gb Classic
Went through many things with Apple on the phone all to no avail.
Took it to the Genius Bar and managed to get it recognised by iTunes and then restore....but when i plugged it into my MBA or IMac it was not recognised by iTunes and just appeared on the desktop..again.
Given that i am using Yosemite and iTunes 12 and reinstalled iTunes, Apple answer was to do a reinstall on my MBA!
Reluctantly i did this and it worked!!!!!!!!
It was recognised by the ancient iTunes9 before updating to 12 again and it was still recognised....
Just got to reinstall all my music, photos, documents.....at least i have my retro 160Gb iPod Classic to load everything on....
hope this helps

Ipod Classic (160GB) not recognized by iTunes on Win7 64bit

when I connect the iPod classic to my PC (64 bit Win7), I receive a driver software installation error message. Apple Mobile Device USB Driver indicates FAILED. Device Manager shows the "Apple MObile Device USB Driver" within the USB controller section with a "yield" symbol,which of course indicates a driver problem. I have followed the online troubleshooting steps, including trying other USB ports and even re-installing iTunes. The same error message however appears. It was not that long ago that all was working just fine on this system. What next ?

Hey I'm not any way a representative of Apple or Microsoft but I'll see if I can help (and any advice I give may or may not work):
I think the problem with USB drivers is that they partially install then get messed up. Occasionally that leaves your USB drivers messed up but Windows thinking it's ok.
The way I'd go about this kind of problem is to uninstall the USB drivers as though they never existed using third party software such as USBDeview.
You can download the 64 bit version here: http://www.nirsoft.net/utils/usbdeview-x64.zip
More info (if you want to find out how it works): http://www.nirsoft.net/utils/usb_devices_view.html
Using USBDeview, you may want to uninstall any drivers that are causing the issue. Make sure you uninstall the correct drivers that you recognise (from the description).

My ipod classic is not recognized in itunes and in my computer in a windows 8 environment

When i connect my ipod classic, itunes and my HP laptop computer does not see my device?? I tried uninstalling all the apple software & reinstalled the current 11.0 with the same issue. I tried using my other usb ports as well?? Maybe i need Win 8 Apple drivers to resolve my issue?? I tried a lot of the other posts with the same issues. Still not resolved!! Very frustrated!!! Can someone please provide meassistance ASAP?? Thank You, DOMLOVER

is itunes up to date? what operation system do you have on your computer? Have you tried other usb ports/cords? tried another computer?

Ipod classic does not show in itunes or my computer. Can anyone help?

I'm hoping someone can help me out.
I've had my Ipod classic 80GB for about 5 years. Yesterday for the first time, I encountered a major problem. My Ipod does not appear in either Itunes or My computer when connected by USB to my laptop.
The I pod just displays the message 'connected - eject before disconnecting'. Also my Itunes and internet explorer freezes while the I pod is connected.
I've researched the problem online all day and still no solution. Have already reset the Ipod to factory settings, performed diagnostics both on i tunes and disk mode on the ipod itself. The latter displays the information 'Reallocs 0 and Pending Sectors 2, which from my research indicates that the disk drive on the ipod itself is still ok.
Is there something I'm missing here? Or is it time to get a new Ipod classic?
Would be extemely grateful for any advice.
Thank you
Dario

- however once i reached the crutial stage of
actually switching the 'terminal services' from
disabled to manual, I get an error message on my
computer "Error 5: Access denied" and nothing on the
site gives any indication of what to do in such an
eventuality.
Do you have an administrator account on your computer? If you are not logged in as administrator, do so before attempting to change the to manual. However, I myself am having the same problems with my own ipod..

HT1923 Hi, my Ipod classic is not reflecting in Itunes (latest version) but I can see it in Computer as a hard disk. Kindly assist

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