HT1923 I cannot install the new version or uninstall the version of itunes I currently have.
I tried to update my itunes to the newer version but every time I try, it gives me an error message and says i need to find an alternate pathway to the installation file on my computer. I then tried to uninstall itunes to reinstall and the same error occurs. It won't let me do anything with it. Please help
Follow the directions of tt2 in https://discussions.apple.com/thread/5822086
Similar Messages
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I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes.
I installed the new version because itunes had not recognised my ipod nano 5G, and told me to reinstall. Itunes selected which version to install, so I don't understand what is going on. To add insult to injury it installed a pile of malware which I am still trying to get rid off.
Any advice would be helpfulHello Davedamoclese,
Go through the below link to Remove iTunes and all its components from your computer first and then Re-install fresh copy of iTunes on your computer.
http://support.apple.com/kb/HT1923
Note : DO not delete iTunes Library as it contains all your iTunes data, please go through the below link for where it is saved on your computer :
http://support.apple.com/kb/ht1391
You can download the latest version of iTunes from the below link :
http://www.apple.com/itunes/download/ -
I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!
It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade. -
Hi all, please help me reinstall Itunes onto my PC. When i did a pc refresh, it deleted my itunes and microsoft office. I am now trying to reinstall itunes and am getting the following message each time i try run the new downloaded version ( i have tried a few older and the latest one and all show the same message)
the file Itunes cannot be read because it was created by a newer version of itunes. I have downloaded the latest version
Cheers
AndrewTell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first. -
Cannot uninstall or install any newer versions of itunes
My laptop recently had to have the registry recovered. I'm sure this problem is related to the registry, but I don't know what key is preventing this from happening. Whenever I try to install any newer versions of itunes I get an error about the apple updater software cannot be uninstalled because the associated .msi can't be found. I even point to the .msi and it still fails. I have even tried to completely remove itunes and I get the same error. First of all, I don't understand why apple has designed the install files to remove previous versions when merely upgrading them would fix any problems like this. So, if anyone knows how to fix this, please help! I am now several versions behind and am getting errors adding music to my shopping cart because of it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I found information on how to transfer my itunes library to a new computer. I am going to use an external hard drive for this to transfer my itunes folder to the new computer.
I will then download and install a new version of itunes on my new computer.
My question is this. When I do this, will itunes have all my album artwork for all my library? My library has a lot of my own music and I have spent quite a bit of time copying album artwork that itunes did not add. I am really hoping I don't have to do this again!
Thanks for your help!If you follow the directions in this Link...
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
Everything should be carried across... -
What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.
I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
I cannot bring up iTunes as it keeps saying, "the files 'itunes library.itl' cannot be read because it was created by a newer version of iTunes". I have reinstalled itunes, and still no luck. HELP!!!!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
I have the message "iTunes Library cannot be read because it was created in a newer version
of iTunes. I have an old G4 Mac and cannot upgrade beyond Leopard. (OS 10.5.8)
What can I do? How and where is help?Somewhere in your process you ended up with an earlier version of iTunes than was used last with the library. iTunes 10.6.3 is the highest version that will run under OSX 10.5.8
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575
If you had an earlier version and still want that version I am not sure how to go about this. My iTunes library file does not say it was created with a particular version, although I admit I have not looked at the .xml copy to see if it is buried in the file itself. Apple only has a very limited number of iTunes versions openly posted, though you can still find just about any version if you look in the right places. You would have to kind of start low and work your way up to where you want to be since once you open a library with a version it cannot be reverted to an earlier version (make backups first). -
I installed a new version of iTunes and now...
I installed a new version of iTunes and now it doesn't recognize my phone. The phone software is up to date and working normally, but I would like to sync my phone and can't. Every time I plug my phone into the computer, which worked fine before the new iTunes software, my phone asks me "Do you trust this computer?" I have restarted my computer, and that didn't help. Also my computer will not recognize my phone, to download pics, after I've activated iTunes.
Thanks for the help!found a solution for anyone else looking for it.
http://support.apple.com/kb/TS1538
everything is working now...*phew* -
Can't install a new version of iTunes
I upragded my iPod, but now I can't install a new version of iTunes. Always when I'm trying to install it, it says I should write somekind of iTunes.msi path. So what should I do?
And sorry about my bad englishmsi problems can usually be fixed with the Microsoft Installer Cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been with drawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Use the Cleanup Utility to remove any instances of the problem program, i.e. iTunes.
Then try installing itunes. -
Why the new version of iTunes don't have photo features?
Why the new version of iTunes don't have phot features? How can I sync my photo from my pc to Ipad2?
Every version of iTunes that supports syncing with an iPhone has the ability to sync pictures to the device.
Resize the iTunes windowso that you can see the entire window. -
Why this new version of iTunes doesn't have Album Art or It didn't show up?
Why this new version of iTunes doesn't have Album Art or It didn't show up?
Also, in my iPod Touch 4th, it erase all album art from my iPod, then i tried to put again a new Album Art, ...download again from the image sites and still ...it didn't show up.? What a waste!
I waste all my time to set all album art on my iPod, then it just gone. kindly pls fix this issue. hate this new version of iTunes, so complicated.
The first thing i saw after i install new version of iTunes, it showed only music files. I don't know where to look for the old version of Sidebar. I keep on trying to look for it where I can see or any sign off button just to show up this stupid SideBar. Also, why i couldn't find? The "Menu Bar" is also hide!
Until i found out in "View" tab. Then i saw the Show Sidebar. Question? why do you need to hide that Side Bar? For what?. it is so so so complicated specially to those people who can't relate for this. (Also the button (from previous iTunes) to show the Album Art, now it's gone. I check every Tab, but there's no way to see the Album Art.)
Another comment. I download also some of my songs to my iPod, I wasted my time to collect all of my favorite music files. Also some are came from CD's and friends. I had all that favorite music in my iPod. Then the version iOS 5.+ came then I updated my iPod, another options to save files (iCloud) but I think there are something that I MISS about updating my iPod. Then suddenly I checked my iPod... all music (with Album Arts) are gone. All Apps are Gone. Videos as well.
If you don't know how to use that iCloud (with only 5GB storage), you'll gonna miss/lost everything.
Then I start all over again, i still have my BACK UP, good to have that. Now it's all set until I update the latest iOS 6. And another version of iTunes.
Then I realized my computer getting slow. I uninstalled it. My laptop started to work fast again. Then I download again the iTunes. So now I know, it has the ability to slow my computer. Everytime I turn on my iTunes, it hang. (Not Responding). Solution... CTRL+ALT+DELETE. Then every second time to open the iTunes, and it works. (it means, to open iTunes, need twice)
Then suddenly my laptop is not working. All my files has been corrupted. My Hard drive doesn't work properly. Now I don't have any stupid BACK UPs. My music files usage is 18 GB, only contacts, documents, notes, or some other files that can only fit to your "iCloud" not my 18GB music files and other photos. Your solution is to BUY more storage. Another COST! Another wasting time to set everything then need to pay more?
If you let your unit (iPod,iPhone,iPad) to export music to PC, or any mini SDcard to use as storage, it won't happen.
There is another....
It has Bluetooth, right?
Use less! Doesn't work. There's no way to use it.
All I need is to install an application to use your bluetooth. (for same unit or Apple unit only). And pictures only can send via Bluetooth if you an application.
Even if you go to "Photos" check if there's a way to send pictures? there is no way to send via Bluetooth, even Photos, Songs.etc. It can't even share some other friends (even they have own iPad, iPod, iPhone or same products) who has a unit with Bluetooth.
And the last.. only one port. there's no way to watch videos through HDMI. No HDMI port, no SD or any card slot. Must to buy their products.
Very costly!
I know (like iPod) it's very friendly to use it, but you must spend more money first before it can use.Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants. -
I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2
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