HT1923 I cannot uninstall an old Bonjoure component from programs, therefore, I cannont reinstall Itunes.
I am trying to reinstall Itunes but I get a message indicating that the OLD "Bonjoure" component must be uninstalled and I cannot uninstall it. Therefore, I am being prevented from reinstalling Itunes....I have already uninstalled all the other components....also, the old Itunes installations are still visible in my programs with a blank book as an icon.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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HT1923 i cannot uninstall apple mobile device support from my pc
I cannot uninstall apple mobile device support from my Windows 7 pc ??
Regards PaulTry using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
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I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I'm getting a message that says itunes cannot run b/c some required files are missing. Please reinstall itunes. I'm scared to because I don't want to lose my music.
Reinstalling iTunes simply replaces the application. It shouldn't affect your media. You do have backups, right?
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ITunes (11.3 64bit) cannot run because some its required files are missing. Please reinstall iTunes.
just set up my new laptop lenovo x240.
Windows 7 SP1.
itunes 64bit 11.3
first install went fine. then I tried to move my preexisting library. the library did not show the apps. so I tried around. Treid to re-install itunes.
Since I did, after the re-install, iTunes gives me the error message "iTunes cannot run because some its required files are missing. Please reinstall iTunes."
I tried the -_> link: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
unfortunately it did not resolve. please, advise... I am quite desperate... and surprised this is happening, since I am on a clean corporate laptop.
perhaps, can someone also steer me to a corner, where I can deactivate the cloud install pop-up ones starting iTunes?See the advice given in the user tip:Troubleshooting issues with iTunes for Windows updates for a very workable approach.
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When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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I am trying to uninstall an older version of bonjour from my older pc but I keep getting a message "the installation package bonjour.msi cannot be found ina folder from which I can install the program." I tried to reinstall ITunes hoping to be able to download the newest version -- which may remove the older version---, but it will not finish the installation without those old Bonjour files being removed. Any help out there to get these files removed?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Cant uninstall the old bonjour
Okay so I want to download Itunes and I cant cuz i have the old "bonjour" soaftware.
I tried going in controle panel and deleting it in add or remove but it says
"The feture you are trying to use is on a network ressource that is unavasilable.
Click OK to try again, or enter an alternate path to this folder containing the installation pakage bonjour.msi
What do i do to remove it to be able to download itunes???Reboot into SAFE mode and then uninstall it. The bare minimum drivers only are loaded up when you boot into safe mode, then you should be able to uninstal anything you want.
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I am following the instructions for removing and reinstalling itunes because I had a "msvcr80.dll missing from your computer" error. I have uninstalled itunes and apple software update but the next one in order "apple mobile device support" will not uninstall. According to the instructions, that one has to be removed before I can do the rest. Would love any help I can get.
Hello and thanks so much for your quick reply. I am at a standstill, because I have done those things already and it has not worked. The repair install procedure seemed to take place quickly, but the same thing happened again when I tried to uninstall it the program after that.... It seems to proceed, then the progress bar goes backward, and there it still is!
When I downloaded the Microsoft Fixit program and asked it to uninstall the Apple Mobile device Support, it started but then got stuck and I had to shut my computer off, as it froze everything up!
I'm hoping you can help..... This seems to be a problem with the new version, and it's frustrating, because I can't use Itunes on my computer at all till we find a solution.
Perhaps if I try to restore my computer to before the Itunes 11.1.4 uodate?
Thanks so much for your help,
Shirley 261 -
Cannot uninstall VMware Server 1.0. from Windows 7
[pictures attached]
I tried to install VMware Server 1.0.10, but got this message:
Windows requires a digitally signed driver
A recently installed program tried to install an unsigned driver.
This version of Windows requires all drivers to have a valid digital signature.
The driver is unavailable and the program that uses this driver might not work correctly.
Uninstall the program or device that uses this driver and check the
publisher's support website to get a digitally signed driver.
Driver: VMware bridge driver (64-bit)
Service: VMware Bridge Protocol
PROBLEM: cannot uninstall VMware Server
QUESTION: how can I manually uninstall VMware Server from my Windows 7?
Thanks in advance.If you're being flooded with this (literally every second) in /var/log/messages I would recommend applying patch 5679560 (if you have access to metalink):
Oct 16 11:05:06 vmerin su(pam_unix)[8725]: session closed for user oracle
Oct 16 11:05:06 vmerin su(pam_unix)[8768]: session opened for user oracle by (uid=0)
This will reduce the load significantly. -
I cannot change my old user ID from my Iphone to match my new ID on my pc
I set up my user Id on my Iphone 2 years ago but 12 months ago I changed ISP and I cannot change the old user ID on my Iphone to my new email address and cannot remember the old password. I have tried Settings>Store but only the new email address appears. If I try updates on my apps it asks for my old Id password and that is where I get stuck, If I go to appleid.apple com it also only tells me that I have only the new user ID. This problem seems to be within the Iphone software, do I have to do a backup and restore to factory defaults and if so are there any problems I may incur?
Apps are permanently tied to the Apple ID used to purchase them originally. You will always be asked for the password for this ID when updating them, regardless of what Apple ID you are using currently (in Settings>Store>Apple ID). This can't be changed. All you can do to stop this is to delete these apps from your phone so they don't try to update.
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Unable to uninstall Apple mobile device support from Programs and features using Windows 7 on PC.
I've uninstalled all Apple software and reinstalled iTunes but everytime I try to connect my device to the PC I get a message saying to uninstall iTunes and AMDS but the AMDS is not uninstalling properly even after I've cleared iTunes from Program files and tried stop/starting AMDS through administrator tools.
Help please.Others might find this process useful for issues with iTunes 11.1.4.62....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.
Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
Firefox won't load onto my computer. I have Windows 7, and each time I try to run the program to install it, it tells me I have another version still waiting to be installed that requires my computer to reboot. When I check "yes" to reboot, my computer reboots but still no Firefox. When I try to uninstall the the old Mozilla program from my Control Panels, there is no Mozilla files or programs listed not in my list of programs but when I go directly to the Windows File on the C: Drive, there's a Mozilla program file there. WHen I go into that file check, I attempt to open the uninstall program. I get an error message that says something to the effect of: "the version Mozilla on this computer is not compatable with my OS." Something about it being and 86bit program. My Firefox 3.6 worked fine 2 days ago. What's wrong???
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Read [http://support.microsoft.com/kb/315265 http://support.microsoft.com/kb/315265] for more information.
After running the chkdsk, then please go to [http://www.getfirefox.com www.getfirefox.com], and download a fresh version of Firefox. I'm assuming you are using Internet Explorer to download Firefox. Instead of hitting Run, let's try hitting save. Remember where it saves the installer file on your computer.
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