HT1923 i had to reinstall iTunes to my laptop due to a virus and hardware issue with the harddrive. since reinstalling it i can no longer find any of my purchased songs or movies. how do i recover all of the content in my account?
can anyone help me through this? i have had this happen a few times but my iTunes list usually comes back just fine and i have all of the content restored.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first.
Similar Messages
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We are looking for music hits according to various decades. iTunes used to have a hits of the 30s -90s etc. I can no longer find it. Any hints people?
Also, what are the legalities about sharing music? At what point does a song become part of the public domain?
Thank you! GershawnAlli hello,
Quit iTunes...
Download Cocktail and start the program... click on the 'interface' Icon and tick 'Show Invisible Items' then click the Restart button...
In a finder window click on the Icon that is your Boot Volume in the Side Bar ... select users ... select shared folder ... select the folder named 'SC info' and put it in the trash and empty it ... Do Not touch any other file.
Pathway looks like this HD > users > shared > SC info > SC Info.sidb
Go back to the Cocktail 'interface' window and untick Show Invisible Items and click restart .. quit Cocktail.
Start iTunes after deletinng this folder and it will prompt you to enter your authorization information again ... see now if your problem still exists...
Let's know how you get on Alli ... take care ... TP -
I just baught a new computer with windows 8 and I downloaded itunes again because I couldn't find it on my external drive, now I don't know where all of my content is. Any Ideas?
The content is only where the user put it.
There is no logical reason to expect downloading iTunes causes a users content to magically appear.
Copy the ENTIRE iTunes folder from the old computer to the new computer. -
Since I've downloaded all of the "automatic upgrades" for both my iPhone and iTunes, once the "automatic sync" finishes when I connect my iPhone to my MAC, I have no way of finding my device and no way to mark new songs I've added to my music library on my MAC so they will automatically be uploaded to my iPhone the next time I connect it and do the automatic sync...
To repeat, I can still sync everything just fine from my computer to my old IPhoone 3S and to my ancient iPad, buit not to the new phone. I have tried every imaginable combination of WiFi and iCloud settingson or off, and syncing the entire library or just specific playlists and such. I am at a loss.
Please accept my apology if I sounded elementary to you. One never knows what level of expertise he is posting to. My thought based on the message I'm focusing on here is that IF in fact you are able to sync just fine with ancient devices but not your new device I would be thinking strongly about updates to either itunes or to your OS.
Good luck. -
I want to be able to make my ringtone because not all songs are available as ringtones. Is there an Apple application that can make a unique ringtone? I've tried apps from the Store, but they sometimes get erased from my phone in Sync.
You have been able to do this for years.
Google will find several ways to do this. -
My Mac crashed. I got a new hard drive. I reinstalled Lightroom. Fortunately ircats are stored on an external drive. How do I import all of the old catalogues from external drive into a new LR catalogue. I have done it before. It has just been many years and I can't recall how.
If you had stored your catalog files on an external drive, then all you have to do is double-click on them to open them and use them.
Or you could move them to the internal drive and double-click on them once the move is completed.
To create a single catalog file from multiple ones, you could use File->Import from Another Catalog -
i purchased a new computer, how do i transfer all of my itunes content from the old computer to the new one with out loosing songs, apps, pics ...ect
Copy the entire iTunes folder from the old computer to the new computer to move iTunes content.
As for pictures, copy them from where there are on the old computer to the new computer... this has nothing to do with iTunes.
Alternatively, if both computers are Windows based, use the Windows Easy File Transfer Utility to move everything. -
I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?
First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
I have my my original itunes on my old computer that doesnt accept CD's anymore and My new computer has some of the old songs and some new songs. How do I get all my old content on the new computer and still keep the new content? I also have a few different ipods and I want to have all the songs on all of them but it wont let me. I have read millions of the help articles and still cant figure it out. When I plug one ipod in it says it is going to delete all the old info to sync and cant just add the songs? Frustrated please help!!
Copy everything from the old computer or your backup copy of your old computer, to your new one.
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I recently lost my windows laptop due to a virus. I had backed up all files onto a drive(files only). However no itunes playlists. i have all my playlists on my iphone and pics etc however when im trying to sync to my new computer itunes wants to deletes all data off of my iphone so i click cancel
i want to update to iOS 5 and still have itunes be able to copy my playlists from my iphone. for free. why does apple provide a recovery from iphone option?If you have a backup, restore the ENTIRE iTunes folder to the computer. This restores the library and device association files. If for some reason you chose to only back up the media and not the entire iTunes folder, then the only option is to let iTunes wipe the drive and re-sync.
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I would like to purchase 'Mary Poppins' Movie in English. When I view the trailer, in itunes store, it's in French, how do I know what language I will purchase?
The film's description page should list the language(s) that it's in e.g. one of the version of Mary Poppins here in the UK store has :
If a film has different audio tracks then see this page for how to select one : http://support.apple.com/kb/HT5562 -
How do I recover all the pictures from the iPhoto version immediately before 9.4.1? I have a full system backup version from about one month before the switch , and mistakenly thought the new iPhoto would default to all my pictues as they were. I also have backups made in Time Machine.
Have you tried what's shown here? I suspect this will solve your issue.
http://support.apple.com/kb/HT4927 -
I have recently installed Mountain Lion. How do I recover all my 'Apple Works 6' files?
I have recently installed Mountain Lion. My computer tells me that it no longer supports Apple Works 6 files.
How do I recover all my files that are in that format?Check out the following link.
AppleWorks 6 users group.
They have some conversion software and support there.
www.awug.org
Hope this helps. -
How would I recover all my itunes downloads?
How would I recover all the itunes downloads after loosing my entire libiary?
call customer support, they help you with a once only re-download the songs, given that you downloaded it on Itunes
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Updated my 4s and ipad3 and now both are basically useless. Cant access itunes store, app store, weather app wont work and multiple bugs with facebook. How am I supposed to fix all these problems????
Hi Doomtrooper,
When you updated your iPhone 4S and iPad3 to iOS6, what exactly do you mean when you can't access the iTunes store? Have you checked your connection to the network?
Please be a little more specific
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