HT1923 i have installed the updated itunes but it is not recognizing my devices can anyone help

i have installed updated version of itunes but it is not recognizing my devices can anyone help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

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HT201413 i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem?

i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem

Try to restore get a error 29 - iPhone 3GS - iFixit
See if this helps.

I can't access my pictures anymore through iPhoto because I simply don't know where they are stored when imported into iPhoto. The library used automatically before is not shown anymore. Can anyone help me to recover all my pictures?

I had some problems with my MacbookPro and did some clean up and further back-up (time machine already in place for a long time). Now, suddenly I can't access my pictures anymore through iphoto asking me for a library (never asked for before) and I have no clue where the pictures are actually saved when imported in iphoto. Can anyone help me recover my pictures, such as telling me WHERE the pictures are actually stored? Thank you so much!

I had some problems with my MacbookPro and did some clean up
A critical question - exactly what "clean up" did you do and how?
Do you have an iPhoto library in yoru pictures folder? If you depress and hold the option key and launch iPhoto - what do you see in the select library window? Select each library there and see what you have
LN

Help I have installed and reinstalled iTunes but it will not open. I get an error telling me that windows DEP will not allow the program to run and i can not shut the DEP off for the program. i need to reset my ipod touch and cant cause of this.

I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore, can anyone help with this?

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

I've set up my Gmail account to auto forward messages to iCloud Mail but message are not being received. Can anyone help?

I've set up my Gmail account to auto forward messages to iCloud Mail but message are not being received in iCloud Mail.
Can anyone help?

Try this out... this worked like a charm:
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password Once in your iPad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Google
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
It should work from there, if not follow what is below!
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password THREE TIMES in your phone or ipad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Other>add mail account
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
*Next
Incoming Mail Server:
Host Name: imap.gmail.com
User name: (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Outgoing Mail Server:
Host name: smtp.gmal.com
User name (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Done
And allll the emails came rushing in Hope this works for you!

The app store and my computer say I have installed the update Pages but it doesn't appear on my dashboard or open any files.

The app store and my MacBook IOS 7.1.2 computer says that I have downloaded and installed the new update for Pages, but when I try to open a file i get a message that I need the new update.

You have 2 versions of Pages on your Mac.
Pages 5.2.2 in the Applications folder.
Pages '09 in your Applications/iWork folder/
You are alternately opening your files with the wrong version.
Peter
PS Your Macbook is not running iOS 7.1.2 that is your iPhone/iPad.

HT204053 i have a separate id account for my icloud than for itunes, but i cnat remember my icloud password. can anyone help??

i have a separate apple id for icloud than i do for itunes but i forgot my icloud password, does anyone have any solutions as i have to turn find my iphone off and cant?

If you don't know it, you'll have to reset the password: http://support.apple.com/kb/PH2617.

HT3648 I have an iPod touch 3rd generation. I would like to test it with talk to text for my deaf mother. I have downloaded the dragon program but I need an external microphone. Can you help?

Hello,
I think my iPod touch is a 3rd generation. It is a 4.2.1 Version, 8 GB.
My 89 year old mother has totally lost her hearing. I would like to experiment with my ipod touch to see if an ipod is what she could use in her assisted living arrangement.
My ipod does not have an internal microphone as far as I can tell.
I see on the internet that I can purchase an external microphone.
I do not want a headset microphone just an external microphone where someone could speak into when the dragon app is on and it will transfer talk to text for her to read.
Can someone help me: a) do you think this will work.
b) what do I have to do to make it work.
Thank you.
Yours truly,
anetatsk

Just Google for: mic for ipod touch. You will find my hits.
http://touchmic.com/
http://www.cellphoneshop.net/microphone.html?CAWELAID=513810317&gclid=CIP-svXuy6 8CFUGo4AodXy-xaQ

I have installed the java plugin but it does not appear in my add-on list. I have RedHat linux OS using the Firefox 24.2.0 browser.

I have already followed your advice for removing the plugins.dat file from the .mozilla directory. The plugin still hasn't appeared in the add-on list. Does anybody have any idea what could be going on?

See:
*http://kb.mozillazine.org/Java
*http://kb.mozillazine.org/Determining_plugin_directory_on_Linux
*https://developer.mozilla.org/en/Gecko_Plugin_API_Reference/Plug-in_Basics#How_Gecko_finds_plug-ins

Need new iTunes but don't want to lose library-can anyone help?

my mom got an iPod shuffle for her b-day and it needs a new version of iTunes. i'm not sure how to update it and i don't want to do something wrong and lose my music library

I have an ipod 30gb then i bought a shuffle just because i wanted one. I had to also update my itunes software for that and it kept everything in there perfect. Ive had to update my software many many times actually and nothing ever was deleted.. The only time something was actually deleted was when i didnt update it when it told me to. Id say youd be safe to update it. If you are really worried about it you can back up your music first!!

Firefox stopped working on laptop but not desktop, have completely uninstalled and reinstalled but it still won't work, please can anyone help as i hate using IE.

the program was working fine then suddenly wouldn't connect to anything. have unistalled everything including passwords, add-ons etc and reinstalled but still no joy.

Hi kjohns2001,
Welcome to the Support Communities!
If you do not have an iPhone, iPad or iPod touch, then you don't need iCloud.
It is a service that keeps these devices and your computer synchronized.
iCloud Control Panel 3.0 for Windows
http://support.apple.com/kb/DL1455
iCloud keeps mail, contacts, and calendars up to date between your iPhone, iPad, iPod touch, Mac, and Windows PC, and lets you share calendars and task lists.
So, you can uninstall it from the Control Panel in Windows.
Cheers,
- Judy

TS1363 I used to sync my iphone to a laptop which is no longer in my posession. I am now looking to start over and have a new itunes on my pc with no music on it. When i connect my iphone up to the new itunes it doesn't recognise it or sync - can anyone h

I used to sync my iphone to a laptop which is no longer in my posession. I am now looking to start over and have a new itunes on my pc with no music on it. When i connect my iphone up to the new itunes it doesn't recognise it or sync - can anyone help me?

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I am using OS 10.7 Lion. Quicktime will not play avi files. One support forum gave 2 links to get them but I got a 404 error. Can anyone help?

I am using OS 10.7 Lion. Quicktime will not play avi files. One support forum gave 2 links to get the proper codecs but I got a 404 error. Can anyone help?

You can also use VLC
http://www.videolan.org/vlc/download-macosx.htm
It woks very well, can read almost anything, and also lets you do conversions to other formats.

My iphone 4 is not showing up on my itunes. have tried to update itunes but it says tat it is the most current version. my mac is also saying that it is the most current version but i dont think it is? any suggestions?

my iphone 4s is not showing up in my itunes. I have tried to update itunes but it is telling me that it is the newest version. Have also tried to update my mac, which is also telling me it is the latest version (no updates) but i dont think it is.
any suggestions please?

Which Mac OS X do you have installed?
With iTunes open, from the menu bar click iTunes > About iTunes
The latest version is 10.5.2

HT1923 i have installed the updated itunes but it is not recognizing my devices can anyone help

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