HT1923 I have tried to uninstall Itunes several times
I have some 'ghost' apple msi files that will not uninstall in order that I can reinstall itunes. I've just purchased an I phone and this is driving me nuts. I've followed the instructions at http://support.apple.com/kb/HT1925 exactly, but I cannot get the apple software update, itunes or quicktime.msi (installation package) files to go away! They appear in my control panel 'uninstall' section as white files and each time I try to uninstall the report comes back 'the path... temp\IXP133.TMP\AppleSoftwareUPdate.msi cannot be found. Verify you have access to this location and try again, or try to find the installation package AppleSoftwareUpdate.msi in a folder from which you can instal the product Apple Software Update"
I have purchased online support from advance tech support, bought regcure pro at a cost, and still I can't get rid of apple in order I can have apple i phone. PLEASE help!!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Next, select any iTunes entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?
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after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?
Hello chipotles
If the rental is not working, then follow the steps in this article to report an issue with your purchase. And then after that try the to rent the movie again.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I updated ipad 4.3 to io7 but now when I go to set up it keeps asking me to restore - I have done this from itunes several times but it still gets stuck at this point in set up - help!
All media and apps should be in iTunes on the computer. Simply select the content desired to sync to the device and sync it.
FYI, backups have never included media or apps.
Downloading past purchases from iTunes -
I have lost the audio for Youtube on all three browsers I have installed—Safari, Chrome, Firefox. I have Lion installed. I have tried restarting my MacBook several times, still no sound. What to do?
<Email Edited By Host>I forgot to include in my post that I had downloaded the new flash after the "no audio" began and it did not help. The problerm began some time after I installed OS 10.7.4.
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I have installed and reinstalled iTunes several times. I am still getting an error that there is no disc burning software found and the computer keeps telling me to reinstall iTunes - it says that there is other burning software that is interferring but I haven't installed anything lately. I was able to burn discs on the earlier version. Now what?
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.
See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
tt2 -
I am trying to uninstall itunes and at thepiont where I try to remove apple mobile device support it never completes the timer goes backwards?
First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
I have windows 7, I have attempted to download Itunes three times. It will not work.
Window's problem. The Apple Servers have work fine for the last 24 hour (apart from the Apple Support community forum update an hour ago).
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Im still having problems een with the latest update 10.5.2 64 bit for windows 7 this is the message below. This is the same error messagege I get when trying to update from 10.5.1 I have uninstalled several times and nothing seems to cure it. Im really getting fed up with it as I have to use an older laptop with XP on it to transfer Itunes info
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
hello
i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
i am not a whiz on a computer so really need some help please!!Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
My laptop opened with a grey flashing file folder with a question mark inside it . How do I open my laptop! I have tried force closing several times and restArting nope ! nada! Suggestions?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, 10.8 Mountain Lion or 10.9 Mavericks, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7, 10.8 or 10.9 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Have tried 4 times to reset, erase and restore but always the same result. Everything restores except my photos. When I go to photos at the bottom of the screen it says downloading but the pictures never transfer. Every time I turn my phone on it asks to continue restore but it never finishes. It won't let me upgrade to the latest iOS due to incomplete restoration.
How long has it been since you let the restore just happen? Sometimes photos are what takes the longest to bring back from an iCloud back up. I would recommend that you let it just keep restoring for about 2-3 days and see if more photos come back than what you're experiencing. Also make sure that you are connected to wifi as much as possible so that those photos can be downloaded faster. It is a waiting and being patient kind of thing. I did an iCloud restore from a backup that took 4 days to finish bringing down all my photos.
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So basically, the main problem I've been having is since today I have not been able to access iTunes. After trying to repair, check for updates, etc. I uninstalled everything related to iTunes and reinstalled. Everything was going well until I was told to verify that I have access to that specific file listed in the title. Which to me is strange because I'm the only one who has access to this computer.
I am having the same issue with Vista 64 bit: After many failed download attempts ("network error") the Progress Bar briefly appears and that's it.
Searched for solution that led me to running "Microsoft FixIt", deinstalling iTunes, Apple Software Update, Mobile Dev Support, Bonjour, and Application Support - even manually deleting common files that were left over (tough with Vista). No difference. FYI, I was able to get rid of the Apple folder in Program Files (x86)/Common File, but not in Program Files/Common Files ... but that shouldn't make a difference as I am installing iTunes64Setup.exe, right?
I even tried iTunes 10.7 and 10.6.3 from Apple's support page ... same differnce.
Had a lot of security updates on 1/22/14 (all related to Office 2007 (including SP3), though). So I tried to restore past this point, but an "unknown error" occurred and I am stuck where I am ... lovely.
So now my system is chopped and I seem to not be able to get iTunes even close to my computer ... :-(
Just Irritatedtech said: Any suggestions are highly welcome ... - Thx. -
HT1923 I'm trying to uninstall iTunes on my laptop and am following the Apple instructions.
I kept getting an error when I tried to open my iTunes it said to uninstall and reinstall. So I've gone to this Apple site and tried to do as directed but I can't uninstall Step 3 - Apple Mobile Device Support. I have a Dell laptop and am running Windows 7. How can I get this done?
See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
tt2
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