HT1923 itunes does not recognize my iPhone 5 when I connect to iTunes

iTunes does not recognize my iPhone 5 when I connect to iTunes

Hello mprwinded,
It sounds like your iPhone is not appearing in iTunes.  I recommend following the steps in this article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

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  • Itunes does not recognize my iphone as a device when it is plugged in.  I've tried the online troubleshooting steps ...

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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
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    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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    http://support.apple.com/kb/TS1275
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    http://support.apple.com/kb/ht4097
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    http://support.apple.com/kb/TS3694
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    http://www.apple.com/support/ipad/assistant/itunes/
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    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
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    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
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    http://support.apple.com/kb/ts4062
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  • Itunes does not recognize my iphone 4.  I am running Windows XP with IE.  Any suggestions would help.  Thanks.

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    If your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

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