HT1923 itunes64.msi missing error for itunes and quicktime update

I cannot get the latest update to go for the subject reason. Any clues on what I can do? I really don't want to roll back 6 months. Thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Bad update for ITUNES and QUICKTIME

After this update of ITUNES 7.0.1, and QUICKTIME 7.1.3
I am getting tons of skips, blanks of silence, etc
when listening to ITUNES while browsing the net with SAFARI.
What's the deal?

thanks for replying.
Yes I checked and the settings are standard.
44100 and 2 ch 16 bit
I wonder what else could be the problem?
I do have ac lone copy of my HD before the Itunes and quicktime updates.
I havent done the 10.4.8 update yet, do you think that could be it?
also the latestsecurity update has not been done, could that be where my problem is?

HT1926 I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

Thanks for the reply. I went back to check if there was a history in windows (Event Viewer) but could not locate it in Win7. The only updates that were in the Apple Updater window were the Quicktime and ITunes. Had I let the Realplayer continue on its own, it would have installed the Google Chrome and other apps. I let it finish installing and then removed the entire program. I do not remember checking or seeing anything saying that realplayer was being downloaded until after a reboot was requested from the ITunes Update Installer.
I just thought it was strange since I do not use Realplayer and have not downloaded any software for it.
I am on a corporate PC with a pretty thick firewall, but something may have slipped through.
Thanks again for the assistance.

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

Need Help for Itunes and quicktime

Hi there,
I just formated my computer and my os is windows 2003 server. When I installed itunes, everything is fine however when I installed quicktime I got an error code : -3. What's going on? and after I done with the installation, I couldn't open an itunes as well I got an error message said : The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x7ca2af84. I don't know what happened I did install itunes and quick time under windows 2003 before and it works fine, but now I got an error. I appreciate the answer, Thanks in advance.

by any chance, did you try downloading the QT Player
from the "QuickTime 7.1 with iTunes 6 for Windows
2000/XP" link on the QT download page? that one
actually leads to an itunes/QT installer bundle.
I did it this way
let's try a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
I did like you said and I can not even uninstall quicktime from my computer. When I double click the installation package: It shows
Unhandled Exception
Error Number : 0x80040707
Description : DLL function call crashed : QTInstallCode.QuickTimeUninstallProc
Setup will now terminate
Also, itunes does not launch properly. I think there is something wrong because when I install the windows from the cd I can install and run these two programs(itunes and quicktime). They work fine and no problem at all. However, after I update windows by using windows update web site, I couldn't use these programs since then. I have no idea what is going on? Before I reinstall my os, I also use windows server 2003 with sp1 and I could run these two programs. I think may be the new version of itunes and quicktime that they put on the web site have some issues with the windows server 2003, not sure about that.
Thanks.
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b

Latest update for Itunes and Quicktime has killed my internet

Last night i updated the latest Itunes and quicktime as per my regular software update process. The system required a reboot which i completed. I then complete permissions verifications and repairs.
I then attempt to open safari and go online it could not access the internet. Nor could it access the wi-fi config. pages. The signal of the airport was high and the router box appears to be working fine.
When i tried to open internet connect it opened the programme but could not access any details. It simply goes to the colour wheel. I attempted a reboot and experienced similar problems.
Please help!

I have excactly the same problem. After completing this update my Airport card finds my home network no problem with a good strong signal, BUT I am not connected to the internet. When I look at the Network settings under the summary I have an amber'light' and the text says that whilst I am connected to my home network there is no IP address and it can not connect to the internet. Last time I had Aiprort sleep issues after a Security update and I had to memove the /System/Library/Extensions/AppleairportKext2 file to solve it. I noticed that this file is back again so deleted it, but still no joy as I can't get Airport to detect an IP address. My router is working fine as my Tiger equipped laptop connexts via Airport withy no problem, so it is something in this 10.3.9 suite of updates (iTunes/Quicktime/Security as at Nov 07) that has done it.
I now get a spinning beach ball when I select the menu bar Airport icon.
As my wife uses this computer for all her internet work and email, I am in big trouble as it is clearly all my fault. Any good samaritans that can restore marital harmony would be much appreciated.

ITunes and Quicktime update

I have tried for weeks to install the update for iTunts and Quicktime. I think iTunes installs ok but Quicktime stops and gives me Error Code #2738. I have a new HP computer running Windows Vista. Can anyone give me a little help? Thanks

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Message for Itunes and quicktime support personnell...

why won't you fix this bug?? your support personnel don't know wat is going on with these registry errors and quicktime. give us an email address or something so we can contact you! you have a serious error and this has been going on for too long... FIX IT!!!

the registry error i am getting is simply this:
Access is denied.
that is it. nothing more nothing less.
yes i am logged on under an administrator.
yes i have tried it in safe mode.
yes i have tried editing in in command prompt.
i did find how to fix it though. find the registry files that will not let you look at them or delete them. right click it. choose advanced, or settings or watever. click the owner tab. put your name there. (it will be the only name there). only after you do that for every single directory and subdirectory entry, will you be able to completely wipe quicktime from your computer. then you use the standalone installer of quicktime v 7.0.3. that is the only currently known permanent fix for it. this is way too much trouble for apple to put 25% of the users that this affects through. a simple rechecking of the code is all thats nessasary, but this is a sign of a lazy programmer.

ITunes and Quicktime update to 9.2 stuck..

I am unable to update to iTunes 9.2 on my Windows Vista. It seems to be stuck at 10.9Mb... anyone encounter this problem?

I have found some similar, but not quite the same threads. I ran "regedit" from the command line and just looked for the word quicktime (I dare not edit the registry just yet, I am not technically competent enough). I found one entry at HKEY_CLASSES_ROOT\Installer\Products\0C7EC0FA4E3A37D(bunch more)....\SourceList\Net pointing to c:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\. I went there and found several Itunes entries back to 10.6.3.25 and thee QuickTime entries back to 7.72.80.56. I have no idea if these do anything, but 7.73.80.64 is not the latest version on teh computer and it is not the latest version in the directory. The latest listed in this directory is 7.74.80.86
Found another key for itunes pointing to same directory area, ending with iTunes 11.1.3.8. This is the latest listed in the directory and it is the version on the computer.
Can I safely change the registry entry for QuickTime to 7.74.80.86? Within the registry, this data is the third line down. The tree lines are like this:
Name          Type                         Data
(Default)     REG_SZ                    (value not set)
1               REG_EXPAND_SZ     C:\Users\Gary\AppData\Local\Temp\IXP235.TMP\
2               REG_EXPAND_SZ     C:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\

Itune and quicktime updates

I still have itune 7.4.. it works just fine why should i update, It seems to me apple is catering to vista.
Which is the worst thing ever put on the market.
All these recent updates are fouling up my computer. there was a post in here
that said apple should beta test their updates a bit more.
ever since leopard and vista came out these updates are getting very bug filled.
in closing why update a program that works except for security issues.

No one "needs" any new features. That being said, I like the movie rental option. Also, Apple periodically makes changes to Fairplay, the DRM scheme. The new versions of iTunes are often required to keep purchasing DRM content. If you don't buy from the iTunes Store, it won't matter to you.
I've had no trouble with the 7.6.

After completely uninstalling iTunes and QuickTime, registry keys remain!

I have completely uninstalled iTunes and QuickTime from my PC (OS = XP Home) and deleted all folders and files associated with Apple, iTunes or QuickTime that were not removed during the normal uninstall procedure.
Also, I have cleaned my registry using Registry Mechanic. However, about 120 registry keys for iTunes and QuickTime stubbornly remain. I have tried to remove them several times, but on the next scan they are still there. Manual removal using Regedit also fails, resulting in the message:
"Cannot delete **: error while deleting key".
I don't understand how a program that has been completely deleted can still have registry traces. The offending keys (listed below) are in the Custom Controls section. How can I delete them?
Location: HKEYCLASSESROOT\daap\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\daap\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-4
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.aax\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.BurnCD\shell\burn\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ImportSongsOnCD\shell\import\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-203
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.ipa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-162
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-204
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.itb\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-165
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-145
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-161
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-205
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m3u8\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-202
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m4r\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-164
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-135
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-137
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-129
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.PlaySongsOnCD\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /playCD "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ShowSongsOnCD\shell\showsongs\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\QuickTime.m15\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m15\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe

Manual removal using Regedit also fails
In regedit, check the permissions on one of the keys that you're failing to remove. Does the user account that you're logged into (while doing the regedit) have full permissions on the key?

Applications won't open after update to iTunes and QuickTime

I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
I'm in a real fix here. Any suggestions?
Thanks,
Ray
G5 Mac OS X (10.3.9) )
G5 Mac OS X (10.3.9)

I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

Help!!! Itunes and Quicktime does not open

I already followed the suggestion here on the problems for ITunes and Quicktime suggestions to follow to go to Control panel but does not work and tried to uninstall and install back the itunes with quicktime but still no luck....I am deciding to return the ipod...it is frustrating..Help needed before i finally return this !!!!

rafaella,
So you have tried the steps in this thread?
http://discussions.apple.com/thread.jspa?messageID=3482546#3482546
Generik

HT1923 itunes64.msi missing error for itunes and quicktime update

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