HT1923 My daughter disabled her ipod because she forgot her password. How do I fix it?

My daughter disabled her ipod because she forgot her password. How do I fix it?

Do as the manual says and restore the ipod.
If you are unable then type "unable to restore" into the search bar at the top if this page by support and read the resulting help article.

Similar Messages

  • My daughter locker herself out of her ipod because she forgot the password can anyone help me figure out how to reset it

    my daughter forgot her password to her ipod touch and in locked out, does anyone have a suggestions for getting it reset

    What platform are you running on?  Windows? Mac?  If windows, you could try this:
    http://www.wikihow.com/Reset-a-Lost-iPod-Password

  • How can you retrieve a password. My daughter is locked out of her IPod because she forgot her password.

    How can we change password on an Ipod. My daughter has forgotten current password and has been locked out.

    It can' be retrieved. To reset the password:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Hi I had to disable my ipod because i forgot the password?

    I had to disable my ipod touch because i forgot the password. Now itunes does not recognize the device when i connect to itunes?

    the only thing on my head you could do is backup your iPod while its on showing the lock screen plugged into iTunes, then restore it from the backup and later once it's up, it should ask you to add a passcode in.

  • On my ipod touch i  forgot my password how do you fix it

    on my ipod touch i forgot my password an it saying ipod is disabled an blow i said connect to iTunes.

    Follow the instructions here:
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    This is covered in the Users Guide.  You question gets asked more that a dozen times a day andthere is a search function for the forum.  Also, if you look at the right side of this page under the heading: More Like This" you will find some of he previous posts..
    You can download the manual/Users Guide here:
    Apple - Support - Manuals

  • HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?

    My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.

    Hi Guys,
    I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!

  • I need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone

    i need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone

    Forgot or Wrong Passcode
    http://support.apple.com/kb/HT1212
    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • I am trying to restore my daughters iPhone because she forgot her passcode.  I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked.  HELP!

    I am trying to restore my daughters iPhone because she forgot her passcode.  I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked.  HELP!

    iCloud: Remove your device from Find My iPhone - Support - Apple
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.

  • My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

    I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

    - If you used PhotoStream then try getting some of them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe from the restored iPod via
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html

  • HT1212 I have disabled my ipod since I forgot may password; if restored will I lose my videos and media?

    I have disabled my ipod since I forgot may password; if restored will I lose my videos and media?  How can I enable my ipod without losing some of my pictures and videos etc?

    You have to place the iPod in Recovery Mode and restore via iTunes. This will erase the iPod. You can restoire from backup to get back to when the backup was made.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPod touch is disabled as I forgot my password, how do I fix it?

    Hello,
    Can someone advise me how is fix my daughters ipod, she forgot her password and now it is disabled - it says connect to itunes but this is not fixing the problem, thank you.

    Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • TS3274 my ipad locked because I forgot my password how I can unlock

    my ipad locked because i forgot my passward how i can unlock ? thank you

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    You may have to force iPad into Recovery Mode
    http://support.apple.com/kb/ht1808

  • What do you do when you disabled your ipod because you forgot your passcode

    What do you do when you have disabled your ipod touch because yuo forgo you password to get in. Thanks!

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I reset my ipod because i forgot my password now what is the password

    i got my ipod touch reset at the local store because i forgot my passcode now i want to set a new one how do i do it?

    THANK YOU

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