HT1923 windows Vista not recognising Ipod classic. after setting laptop back to factory settings everything working fine except this

My Ipod classic is not being recognised by windows Vista (device not recognised in device manager) and therefore I can only buy from Itunes but unable to sync etc
I had to set laptop back to factory settings. everything else working perfectly except this. Have tried changing usb but still device not recognised!!!!
Any help would be appreciated???
going quietly insane..

Hello Sparkysun,
Thanks for using Apple Support Communities.
From your post, the issue appears to be indicative of a hardware issue.  The support link below explains your service options:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Take care,
Alex H.

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