HT1925 cannot delete C:\Program Files\Common Files\Apple\

I am tryng to remove & reinstall iTunes and cannot delete C:\Program Files\Common Files\Apple\ because the folder or a file in it is open in another program. No clue what that other program would be.

See Troubleshooting issues with iTunes for Windows updates for some tips on cleaning up... Unlocker might be the tool in this case.
tt2

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HT1925 I cannot seem to delete apple soft ware from C/: program files/ common files...apple. It says I need permission, while I am the administrator. This seems to be interferring with my reinstallation of itunes. Currently my devices are not being recogn

I have been trying to remove all residual apple files from my computer in order to fully reinstall iTunes. My devices are not being recognized by iTunes currently. I keep finding an Apple file under C/: Program files/ common files/ ......Apple.. under that there is an Internet Services file folder.. I am the administrator and yet it says I need permission to remove these files.
Please advise.

See Troubleshooting issues with iTunes for Windows updates for some tips on cleaning up... Unlocker might be the tool in this case.
tt2

HT1923 I'm trying to uninstall and re-install iTunes on a Windows 7 pc. Cannot delete C:\Program Files\Common Files\Apple\ as a files is being used. Any suggestyions?

I have tried to remove the Apple file but ShellStreams64.dll is being used by explorer.exe. Obviously if i stop explorer I'm unable to acces the files. Is there a war round this?

I was having trouble with this myself, but I figured it out.
Click the start button and search for "cmd". Right click on it and "Run as administrator".
A DOS black screen will pop up, type "cd\" at the command prompt and press enter.
Open up "start task manager"
Click on the "processes" tab, and search for "explorer.exe". Right click on it and choose "end process". You should see your windows disappear.
Then type the filepath name of the file that you want to delete, for me it was "cd\ program files\common files\apple\internet services" at the command prompt in the DOS window. Press enter.
Then type "del shellstreams64.dll", the file should be deleted by now.
Restart "explorer.exe" by using the start task manager. Click on File and then "New Task (Run)". Type in "explorer.exe" in the box and click OK.
Hope this helps you out.

HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1923 Reinstalling iTunes, but unable to delete C:\Program Files\Common Files\Apple\. I have admin status, but I get an error saying "Destination Folder Access Denied"

Following instruction to reinstall iTunes, uninstalled iTunes and related components, verified all deleted. Need to delete C:\Program Files\Common Files\Apple\ manually, but am getting and error that says "Destination Folder Access Denied". I do have admin status on my user account. What's next? Many of the files in these directories are Mobile Me and iCloud, should I uninstall those too?

I have the same problem and it looks like others do too. I have spent far too much time trying to find a solution but nothing has worked so far.
Does "end windows explorer for the processing menu" mean to end explorer.exe in the processes window in Windows Task Manager? Does "start new task" means File-New Task in Windows Task Manager? If so, the solution does not work for me.
Any other suggestions would be deeply appreciated.
Thank you.
Cathy

HUGE PROBLEM. C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll ISSUE.

Ok, so after a huge Itunes update catastrophe, I've spent a week trying to install and uninstall Itunes to make it work. Now when i try to download Itunes i get
C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll Verify that you have access to this driver.
That might not be word for word but its very close. I am close to snapping this computer over my knee and buying an android. lol.
I'm running windows 7 64bit
Any Ideas on fixing this problem? i really need some help.
Someone get back to me BEFORE I BECOME HOMICIDAL.
Thanks!
JKRoke

Have you completely removed previous copies of iTunes and Quicktime? Are you using a 64 bit browser and downloading the 64 bit version of iTunes?
If nothing else delete that dll and try again.

What is source and fix? Avast blocks repeated attempts to connect to malicious websites. Infection Process Pathway: C: Program Files\Common Files\ComObjects\(Firefox) update.exe

Hello,
I am running XP pro-32 bit, with a Dell GX270 3Ghz processor.
I keep getting repeated clusters of Avast pop-ups (whether or not Firefox or any browser is open), that tell me that Avast has blocked me from going to a malicious website. Here is a typical Avast Infection notification:
URL: http://www.zoosexshow.com/?x
Process: file://C:\Program Files\Common Files\ComObjects\(Firefox) update.exe
Infection: html:Iframe-inf
After a solid week of work doing scans and running fixes, deleting and re-installing programs - we have neither identified nor fixed this problem. Since the process path identifies (or implicates) the Firefox update.exe file as the source of the problem, do you Firefox folks have any familiarity with the source or fix for this problem?
Avast, Malwarebytes and Spybot scans find nothing. To see an array of specific specialized and sophisticated scan reports, and attempted fixes that have all failed to identify or fix this problem, below is a direct link to my (3 pg) thread on the bleepingcomputer.com forum (where my username is Daveinsk):
http://www.bleepingcomputer.com/forums/topic440353.html
I am hoping that you may be familiar with this problem, and/or its fix. Please help if you can.

Hi schützenkönig:
Many thanks for posting! As you can see, I made my initial post over a week ago, and since there were no responses, I thought perhaps I was the only one this was happening to!
In any event, disabling Protected Mode is the only way I've found to prevent the crashes from happening.
I posted about this on the mozillazine forum -- http://forums.mozillazine.org/viewtopic.php?f=38&t=2551745&sid=7e877237158ffdc560789fb668c 858c0 -- but didn't get very far. Apparently, Firefox is blaming Adobe and has no plans to do anything about it. I was given some reassurance, however, by the comment that adblock plus offers protection from harmful flash content.
By the way, I made a follow on post when I downloaded the latest version of Flash Player -- 11.4.402.278 -- http://forums.adobe.com/message/4708561#4708561
Unfortunately, it did nothing to fix the problem.
Ortho_Fan

I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Have downloaded i Tunes 10.5.1.42 but get an error message on installation saying unable to write to CFNetwork.dll. This file is present in Program Files\Common Files\Apple\Apple Application Support which is where it should be....any ideas??

Have downloaded i Tunes 10.5.1.42 but get an error message on installation saying unable to write to CFNetwork.dll. This file is present in Program Files\Common Files\Apple\Apple Application Support which is where it should be....any ideas??
Is a copy of the CFNetwork file available for download if mine is corrupted?
Thanks

get an error message on installation saying unable to write to CFNetwork.dll. This file is present in Program Files\Common Files\Apple\Apple Application Support which is where it should be....any ideas??
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

An error occured while trying to create directory C:\Program Files\Common Files

iTunes and Quicktime kept giving errors when trying to update so I tried to uninstall and re-install but I get the same error and now don't have iTunes. I get multiple errors for c:\program files\common files\apple\apple application support\webkit.resources\ru.lproj and c:\program files\common files\apple\mobile device support\com.apple.windowsmail.client.resources\pt.lproj\localizable.strings. Verify that you have access to that directory.I have tried clearing cache, cookies, etc. Also tried to remove those files but I get another error. I have full administration rights and turned off all security. Any ideas???

I get multiple errors for c:\program files\common files\apple\apple application support\webkit.resources\ru.lproj and c:\program files\common files\apple\mobile device support\com.apple.windowsmail.client.resources\pt.lproj\localizable.strings. Verify that you have access to that directory.
I have tried clearing cache, cookies, etc. Also tried to remove those files but I get another error.
That's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive. There's XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device ..

Anyone else have this error when installing Itunes 7.5 or 7.6 upgrade? Help please.
Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Clients\com.apple.IE\Contents\Resources\Spanish.lproj\Loca lizable.strings. Verify that you have access to that directory.

Just doublechecking something before proceeding. Are you getting a 2330 error message number with that error message, screenpartners?

No Managed folder created in under C:\Program Files\Common Files\CrystalDe.

Hi All,
I installed Crystal report 9 developer edition on web server but I found I don't have any Crystal report related DLL in assymbly folder and not managed folder created under C:\Program Files\Common Files\CrystalDesion\2.0\ folder.
My server running .NET Framework 1.1.
Any help appriciated.
Thanks
Anil

CR 9 has been out of support for way too long. I don't remember the directory structure for CR 9. What is hte issue you are actually getting?
Was the framework installed after or before CR 9?
Ludek
Edited by: Ludek Uher on Mar 11, 2010 6:57 AM

Install CS6 create a double folder c:\program files\common files

Install CS6 from DVD Media Kit (Upgrade CS5) create on partition C:\ a double folder "c:\program files\common files".
Start Photoshop and all other CS6 programs an error 5 failure.
All other programs (MS Office, CRM, ...) no longer running on this computer.
Only a Image restore in the previous state running the computer with CS5 and MS Office programs.
This failure is reproducible on this an other computers with same installation.
- HP Z200 Workstation
- Windows 7 SP1, x32
- MS Office 2010
- Trendmicro Worry Free 8 Antivirus
Thanks for your help
regards
René Datz

Hi Jeff, i see after the cs6 installation really two "c:\program files\common Files" Folders!!!
Screenshot is not from original computer, it's only a example.
Amazing!!!

Since trying to install the latest version of ITunes I have not been able to get it to launch at all! I get a message that says " C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error. "

Please help! After I click ok on the error message above I get another message box that says "ITunes not installed Error 7 (Windows error 193)
I have uninstalled it and re-installed it, I have rsn the repair ITunes, I have re doqnloaded Quicktime- nothing will work
Thanks

I also had this issue when one day itunes stopped working for me on windows 8...
the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
followed by: ITunes not installed Error 7 (Windows error 193)
Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
3. In the list of programs and features, find the Apple Application Support feature and click to select it.
4. In the gray title bar above it, click Repair.
5. Approve the window prompts that follow until the repair has been completed.
6. Relaunch iTunes.
Hope this helps & good luck!

HT1925 cannot delete C:\Program Files\Common Files\Apple\

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