HT1925 I am unable to start my Itunes and keep getting error messages after an update faiked to load correctly. I have uninstalled and reinstalled it still getting these messages. Please Help.
I am not able to load I Tunes.....I attempted to uograde and now am unable to start Itunes....I uninstalled it and reinstalled no luck. HELP?
Follow the below procedure if you are using a Windows based PC. I did not develop it, another forum user did, but I did insert 1 additional step in case you use a 3rd party software package to give your apple devices "Airprint" capability for your non Air Print capable printers (Such as Fingerprint).
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
Remove any 3rd party software which uses Airprint features (such as Fingerprint by Collobos)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Similar Messages
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Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.
Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Then try a different computer to help determine if yo have an IPod or computer problem. -
hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....please any help
https://discussions.apple.com/message/23100453#23100453
more hits from the search
https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8 -
Please someone help...
I updated Itunes a while ago from 9. something to 10.3
When i did this my computer usage went to 100% and basically froze. The only way to get computer working was to end tasks and processes in task manager.
I uninstalled itunes and then reinstalled it. since doing this i cannot even get itunes to open???
I cant update my phone to change handset from iphone 4 to 4s that ive had for a month now.
Any help?Hello there, Tricia.
You may have to find the download folder for the browser you are using and launch the installer from there. Another option you may want to try is using another browser to download and install iTunes. The following Knowledge Base article offers up some steps for how to download iTunes using Windows Internet Explorer:
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/TS3212
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT204291 can see airplay icon but getting error -15000 after I updated to itunes 11.4
Airplay quit working after I updated itunes to v. 11.04. I can see the airplay icon in both the mini-player and home screen. It shows the device in the listings but when I select it I receive unknown error -15000. All was fine until the upgrade. I'm running Windows 7. Can anyone tell me how to fix this problem? Thanks.
Hi Monie35,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
Troubleshooting AirPlay and AirPlay Mirroring
Verify that your AirPlay-enabled devices have the most up-to-date software or firmware.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings ]]> Wi-Fi.
Verify that all your AirPlay-enabled devices are logged on to the same home Wi-Fi network (check the home network names on your devices to confirm).
If trying to AirPlay, or AirPlay mirror, to your Apple TV (2nd or 3rd generation), ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay
Check Internet or network connectivity on all affected devices.
Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.
I hope this information helps ....
Have a great day!
- Judy -
it wants me to believe it's opening in Spanish, but that is not the language that appears on the start page, looks like it might be German? also, since i have reinstalled, mozilla/firefox is extremely slow to open, if, in fact, it opens at all. if i stop the process, and then proceed to open something else via the toolbar, i.e., aol mail, etc., i get to where i need to be.
If the Google (Firefox) or Yahoo home page is in the wrong language then see:
* Google: http://www.google.com/support/bin/answer.py?answer=873
* Yahoo: http://help.yahoo.com/l/us/yahoo/homepage/troubleshooting/troubleshoot-02.html -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
i have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
Try this:
Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
Type in following:
Netsh winsock reset
Hit "Enter" key. Restart computer.
Now check & see if iTunes stores is back to normal.
If not, try temporary uninstall your Security software & see if it works. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
i have the latest version of free Quicktime, Itunes and unable to view video on my PC all i get is a pink screen the audio is OK i have uninstalled and installed several times same problem, i have a Iphone 4 and unable to view the content.
Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK. Quit and restart the QuickTime Player prior to checking to see if the settings change has had any effect. -
I can't open iTunes on my PC and I'm unable to uninstall or reinstall. I get 2 errors - 2502
I can't open iTunes on my PC and I tried uninstalling & reinstalling but I get two error messages 2502 & 2503. I gave windows 8 and I've never had this problem before.
Hello adniltrawets
If you are having issues with iTunes starting up, check out the article below to troubleshoot and isolate the issue. It will walk you through starting up in Safe Mode as well as testing in a new user to see if it does not the same thing there.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G. -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
AD4J: Unable to start Heap Dump due to OS Error
When Java 'Heap Dump' is requested, the following message is shown:
Unable to start Heap Dump due to OS Error.
Details of the monitored JDK and application server are given below:
JDK: Sun JDK 1.4.2_08 on Solaris 9
Application Server: WebLogic 8.1 SP4
1. What could be the possible cause? No errors are logged in jamserv/logs/error_log. Is there any way to enable detailed logging?
2. Each time the heap dump is requested, a file of the format heapdump<n> gets created in /tmp (e.g. /tmp/heapdump12.txt). If you see the file, it contains the following:
a) a line containing summary of the heap usage, and
b) stack traces of all the threads
Thanks!Wrong Forum?
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I have updated to Itunes 10.5 on Windows and everytime i start it now, it says "updating Itunes library" and crashes at around 75%. i have uninstalled and re-installed it. No joy! Someone help! Thanks Umar.
Lets see whether this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
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