HT1925 I cannot print a CD Jewel case insert using iTunes 11. Many people are having the same problem since iTunes 11 came on the market. Has anyone else had this problem. The second problem I'm having is poor customer response from iTunes.......

When does apple expect to release an update of itunes 11. I cannot print a CD Jewel case insert.

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When trying toedit a text message on my iphone5 the edit bubble will pop up but it is no responsive for about thirty seconds before it will respond to the key functions. It just lags behind. Has anyone else had this problem and if so is there a fix?

When trying to edit a text message on my iphone5 the edit bubble will pop up but it is non responsive for about thirty seconds before it will respond to the key functions. It just lags behind. Has anyone else had this problem and if so is there a fix?

I rarely record automation, and when I do I never do a second pass (usually hand draw automation in) but I have had problems with Logic 7 no longer playing back automation. I've been told its fixed in Logic 8, but in the mean time here is a work around.
Select the region where the automation is (if there is no region, create one using the pencil tool and expand it to cover all automation) and go OPTIONS menu -> TRACK AUTOMATION -> "Move current track data to region data." Now everything should play back as expected. If you want to edit the data, simply select "move current region data to track data" and edit away.
For some reason, Logic 7 will sometimes stop reading track automation data, but I have yet to have it stop reading region automation. This is a bug, and according to other users, has been fixed in Logic 8. Hope this helps until we eventually upgrade

I recently purchased a new Mack Pro, the monitor camera is very intermittent, has anyone else had this problem?

I recently purchased a Mac Pro (one month old) since day one I have found that when trying to use Face Time the camera is very intermittant, originally I thought it was a problem with the software, but have since realized that if I place a slight pressure on the right hand corner of the monitor, or wiggle the screen, then the camera will begin working, so has to be a poor connection...has anyone ele experienced this problem?

Call AppleCare: 1-800-275-2273 or if the Apple store is nearby, take it there to have it checked out.
A new Mac comes with 90 days of free tech support.
Best.

After my recent update, I can't get my music to copy to my itunes library. I've tried both adding file and folder, but nothing works. Has anyone else had this problem, and how did you resolve it?

I've tried uninsstalling an re-installing itues sevral times, and still can't get it to work. I don't know what else to try.
Thank you in advance

iTunes will silently ignore any request to add files that it can't get access to. It is hard to know for certain but it seems that some requests go via the current user account and some via the system account. Might be worth checking that both your account and system have full access to all the files you are trying to connect, and that they are not hidden.
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2

I can't receive mms from android users since up dating to ios6. Has anyone else had this problem and know how to fix it?

The message comes through, but has a question mark instead of the picture. Has anyone got any ideas? I don't really want to go back to old firmware.

Is it formatted Mac OS Extended (journaled)? If not do so using Disk Utility.
P.S. If you store live fies on an external disk you need to back it up just like data on your internal disk or if and when that disk crashed then, poof, all your music will be gone.
If you do not already have one, purchase an external drive to dedicate to Time Machine backups. Then in the Time Machine exclusions list, remove the image of the music offload disk. Then both your internal and external live drives will be backed up to the Time Machine disk.

HT4623 I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

HT204406 some of the songs i have downloaded from iclouds cut out after about 50 seconds? Has anyone else had this problem?

Some of the songs I have downloaded from iclouds cut out after about 50 seconds when i play them? Has anyone else had this problem and if so did you manage to fix it.
Thanks

I've had this happen several times... I suspect the download was interrupted for some unreported reason so it only has a partial file or has a corrupt byte in the file it failed to catch.
Just delete the local copy and re-download from the cloud and they play fine.

HT1414 I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this program

I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??

Umm, what problem? What actually happens when you try to restore it in iTunes?

Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device "Kitchen". The host cannot be reached." Has anyone else had this?

Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device “Kitchen”. The host cannot be reached." Has anyone else had this problem

I'm having the same issue. Haven't found a workaround. I use a main TimeCapsule as my main router, also have another TimeCapsule that extends the network, three Airport Express and an AppleTV. For whatever reason, the two AirportExpress that I have in a different rooms cut out. I only have 600 square foot apartment so it's not that big, the signal should be strong enough. Airport Utilitiy reports the signal strength to be strong on all devices.
I'm using all new equipment, a new MacPro for my music, new TimeCapsules, new Airport Express, new everything with the latest Yosemite software. Very frustrating. My Airplay used to work very nice and now I'm constantly having issues and restarting my network. I did a fresh install of all my software on my MacPro when I got it in January so it's not as if it's an old machine with old software, everything is new within the last 6 months.
The only workaround I found so far is to unplug the devices and to plug them back in. Since upgrading to Yosemite, I'm restarting my Airport Express at least twice a week. Very annoying.

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it.

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it. I also cant delete anything from this folder because of it. Any help would be greatly appreciated.

Hey Allen,
I am having the same issue here in September. How did yor situation get resolved. My iPad Siri works great. My iPhone 5 Siri has been out of comission (OOC) for almost a month and I am beginning to get a little frustrated since Siri works so well in July....ANY assistance would be highly appreciated... Thanx

HT4623 i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?

i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?

Describe the problem. Won't show videos? Won't take videos? Or other?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Greetings,
I have not heard of that issue although some people have reported events showing an hour earlier / later (though I haven't seen that personally).
Questions:
What version of the Mac OS are you running (Apple > About this Mac)?
Can you make an event and then it just disappears?
Are you using iCloud / MobileMe / Google / Yahoo / Some other server based calendar?
Try these in order:
Go to Apple Menu > System Preferences > Language & Text > Formats > Region. Region should be set to the country of your choice. Do not have it set to "Custom" as this can have unexpected results in the iCal window.
Go to Apple Menu > System Preferences > Date & Time and make sure the Date and Time are correct and that the correct Time Zone is selected.
If that doesn't resolve the issue:
1. First make an iCal backup: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
--- NOTE: To get to "Home > Library" in Lion: Click anywhere on the desktop and then click on the "Go" menu at the top of the computer screen while holding down the "option" key on the keyboard. You will see "Library" in the menu.
4. Launch iCal and test.
If the issue persists:
1. Go to iCal > Quit iCal
2. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
--- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps.

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Unable to open my Nemo's reef for last 4days. Has anyone else had this problem

Unable to open my Nemo's reef for last 4days. Has anyone else had this problem. It seemed to occur after the last content download

I too have been unable to open Nemo's Reef properly since January 31 2014. I have used it without problems since August 2013. I recall it self updated around midday and then ever since it's failed to get beyond the opening page of what's in the reef. If I tap the back button it goes back to the iPad screen of apps. If I tap to buy a suggested plant it also disappears from the screen. However I have managed to collect my pearl gifts/sand dollars daily on that initial screen.
I just cannot buy a plant or get out of this screen without the crash. Just going nowhere.
Rather frustrating at level 37 and about £80 overall spent in pearls to build the reef and get beautiful fish whilst recovering from surgery past six months. I have found the game very calming. I've really enjoyed this game which past level 8 is surely intended for adults and more strategic play.
This morning I switched on and there was instead a full screen advert. I hit the x button and it just crashed again. Now it shows my own reef on loading, but instantly crashes even faster.
Is this an iPad problem or an apple problem. From an Apple point of view FWIW I have noticed my screen gets very hot when playing games such as Bejewelled Blitz too.
It would be good to know if others have this nemo or/ and overheating iPad problem too. What is the solution?

HT1925 I cannot print a CD Jewel case insert using iTunes 11. Many people are having the same problem since iTunes 11 came on the market. Has anyone else had this problem. The second problem I'm having is poor customer response from iTunes.......

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