HT1925 I have a problem, whenever I try to install the iTunes This brings me to this problem "microsoft visual studio c + + runtime library" Can I have a solution for this? Thanks
I have a problem, whenever I try to install the iTunes This brings me to this problem
"microsoft visual studio c + + runtime library" Can I have a solution for this?
Thanks
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Similar Messages
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Whenever I try to open the iTunes store, it won't load.
Whenever I try to open the iTunes store, the page will load about halfway and then a blank white screen will appear. I don't receive an error message or anything. The only thing that I can view is my iTunes account settings. I have tried uninstalling and reinstalling iTunes several times but it hasn't solved the issue. Any suggestions would be greatly appreciated.
I had the same problem. I went into software updates and updated security, and two other updates (can't remember exact updates) then restarted my macbook. My macbook wouldn't start!
I found information about restting the SMC (System Management Controller).
Unplug the power adapter.
Remove the battery.
Hold the power button down for 5 secs.
Reconnect the battery and power adapter.
Press the power button.
My Macbook started up and I opened up itunes and the itunes store opened up with images.
I think the resolution was the software updates, but I'm not 100% sure so I included every step that was made. -
I get the blue screen whenever I try to install the bootcamp drivers in windows 7
I just recently installed windows 7 home on my 2011 imac useing bootcamp.
Everything seemed to install fine however whenever I try to run the bootcamp drivers in windows to get my mouse and wifi and all that to work I get a blue screened.
Any Ideas?
Ive followed the exact instructions from the manual for OSX and nothing seems to work.Question: Does the Windows disk that you are using have SP2 (Service Pack 2)? In other words, is your version of Windows a FULL version (and not an upgrade version) of XPSP2 Home Edition?
Having SP2 is a requirement to have XP installed on an intel Mac.
If you already have the right version then I am not sure what exactly the issue may be.
Axel F. -
Help! iTunes crashes whenever I try to access the iTunes Store! Any suggestions to fix this?
Like I said in the title, everytime I try to access the iTunes Store a pop-up shows up, saying "iTunes has stopped working". Then there are two options underneath:
-> Check online for a solution and close the program
-> Close the program
If I then view the problem details, it gives me this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.10.126
Application Timestamp: 52394b24
Fault Module Name: WebKit.dll
Fault Module Version: 7537.60.11.29
Fault Module Timestamp: 52f34882
Exception Code: c0000005
Exception Offset:00050d98
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system3/en-Us\eroffleps.txt
I am on a Windows 7 Gateway laptop with Intel Premium. This problem started a couple days ago, just after I finally gave in to go from my version 10 iTunes to the "new and improved" version 11 iTunes. The version 10 worked like a dream, no worries, very quick. Now, all I can do is use my iTunes library. If I just wanted a library I would be using Windows Media Player (jk, iTunes is better). Anyway, my point is, right after installing the new version of iTunes, this problem began. I've looked all through the Apple Support Pages, and tried a couple of things recommended, but nothing's worked so far. If anyone has a clue on what I can do, help would be very much appreciated. Also, if your suggestions don't involve downloading anything, that would be wonderful. Nevertheless, if they do, that's still okay. I'm desperate at this point, so any help would be greatly appreciated.Nevermind, I fixed the problem. I logged on as an administrator and deleted iTunes files. I then redownloaded the file as an administrator and the Store is working smoothly again!
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Hi i have a problem I try to update my iphone but i can not do it, because every time that i try to install itunes appear an error that can start the Apple Mobile Deviece, and I could see that this service is never installed so that's why the installer can make run the services, does anybody know why this happen? My OS is windows 7, and I'm getting mad because i can update my music in my iphone thanks.
Hello Skip Grantham,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
it all started when i installed itunes, which i have never done before on this computer as its new (second hand , but i mean new as in wiped clean)
i downloaded the latest itunes software from the website, and everything went smoothly. when i dobule-clicked the icon on my home screen, a 'apple itunes software liscence agreement' window popping up, it had 'save as' 'agree' and 'disagree' buttons, naturally i clicked 'agree' the window went away, but nothing (even 30 minutes later, with the computer untouched) happened. frustrated i repeatedly opened it up, again and again, only to be greeted by the same window, and same blank home screen. even connecting my ipod wont force it open, changing cables wont work, and uninstalling seems a very distant probmise to fix this error. HELPP MEEE! I am nothing without my beloved ipod!
thanks everyone,
angeTry to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
To finish what it wasys is. Windows Installer package. I just got this new Dell laptop for christmas. Ad it won't let me download any kind of version of Itunes, that just keeps popping up. And it's starting to aggrivate me, how do I get Itunes?!?! HELP ME PLEASEEE.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I'm using a macbook pro with version 10.6.8 installed. Whenever I try to install my software updates, it immediately asks me to restart my computer to finish the installation. After doing so and signing back on to my account, nothing has changed and no updates have been installed. It still says the same 8 items need to be installed, and the same process occurs again. Any idea how I can fix this?
You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks -
Whenever i try to install an app frorm my iMac to my iPod it tells me i need to authorise my mac even though i already have any help anyone?
Howdy there 15itechnic,
It sounds like you are getting a prompt when trying to use iTunes to sync an app to your iPod that you need to authorize your computer but it already is. I would next verify that the app in question was purchased with the same Apple ID as the one that you have iTunes authorized. The following article will help you find the Account Name. Open iTunes and go to the Apps section under Library in the Sidebar.
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
When I try to install PSE11, I keep getting error 1935, does anyone have a solution for this problem
When I try to install PSE11, I keep getting error 1935, does anyone have a solution for
this problem?This thread from the Premiere Elements forum may help:
http://forums.adobe.com/thread/1286807?tstart=0 -
when I try to install the 'GOOD for enterprise" app, I am getting error 0x100001 during retireve settings step. I followed the step of reloading the OS to fix this as suggested in another thread but even after that I have the same problem. Please help.
Regards,
Nagarajan Kadhiresanif you using the same port, maybe this issue caused by your kingmax
to make it fast, try your king max at other PC, if cant detect, please reformat your king max -
ITunes crashes whenever I try to access the store?
I have Windows 7 and the latest version of iTunes. Upon startup, iTunes prompts me to sign in twice, and closing the first prompt will only have the second one brought up seconds later. Signing in has the same effect. This is annoying, but not the important part.
The important part is that whenever I try to access to iTunes Store, signed in or not, iTunes crashes.
These are the Problem Details from my Control Panel's Action Center.
Source
iTunes
Summary
Stopped working
Date
1/10/2012 7:22 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 120b
Additional Information 2: 120bdb72e9a6d6f0a000b4d65aba8676
Additional Information 3: c6ef
Additional Information 4: c6effd93d30ef9cd3bb24cdc11fc6d8c
Extra information about the problem
Bucket ID: 2632024235
Thank you for any help.I'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
Source
iTunes
Summary
Stopped working
Date
1/11/2012 4:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: efd8
Additional Information 2: efd88cbfd00a9ce0b0d647b39da62ec8
Additional Information 3: 8aaa
Additional Information 4: 8aaa4df80c1c69cc54d9f7ecd1699852
Extra information about the problem
Bucket ID: 2632024235
Any suggestions? -
Photoshop crashes whenever I try to alter the order of my layers
After updating my macbook pro to OS x 10.9, my photoshop now keeps crashing whenever I try to alter the order of my layers. My photoshop works like normal on my iMac and I have not had any problems. I use photoshop everyday for work but have never experienced this problem before, help would be greatly appreciated as it it is starting to drive me crazy. Thank you.
Which version of photoshop are you using?
Photoshop crashes when dragging the layers in the layers panel?
Do you have a crash report you can post here on the forum?
(yes it's long, but we need to see the whole report)
What version of mac os x did you upgrade from?
Photoshop was already installed before doing the upgrade?
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