HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

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Could not open key HKEY_LOCAL_MACHINE\Software\Classes\Quicktime.Quicktime\

Could not open key HKEYLOCALMACHINE\Software\Classic\Quicktime.Quicktime\CLSID
is the error message I recieve when attempting to install the latest version of quicktime. I attempted to delete the key and other quicktime keys from the registry but I recieve this error message:
'Cannot delete Quicktime.Quicktime: Error Deleting Key'. I then tried to export the key and recieved this: 'selected branch does not exist. Make sure correct path is given.'
Any help with a solution would be greatly appreciated
HP Pavilion 751n Windows XP

What I would do is go to registry key and try deleting it. If it does not delete, right click on it and choose permissions. Permissions need to be allowed for at least Administrator and System. If the key does not delete, move on to the next one that is asscociated with QuickTime and delete it, and go on deleting all the keys that are QuickTime related. The one that would not delete may delete after deleting the others.
Let me try to explain this the best I can. I am not a expert in the registry, but know enough to get in and out deleting a programs keys without having the computer become completely unfunctional. There are also books on it.
For example when I delete a program I also go into the registry and remove it, just something I do. Because after removing a program thru the add\remove program control panel and start>search>for all files and folders, there are still registry entrees.
When I start deleting keys in the registry from a program I'll normally run into one that won't delete, even after giving it permissions. So I'll by pass it and go on to the next key, related to the program. The one that wouldn't delete will come up again and end up deleting. So I seem to think that some of the keys inter-react with one another. Because the one that initially wouldn't delete now does after deleting the others, and sometimes giving permissions again.
If you want to delete all keys asscociated with a program. You can go to the Edit menu in the registry, choose Find, type in the name of the program and hit the Enter key on the keyboard. When the key shows up hit Delete on the keyboard. To get to the next key associated with the program, hit the F3 key on the keyboard and the next one will appear. This can get confusing because a registry entree can show up as a series of numbers, so your counting on the registry editor that, that key is asscociated with the program. As long as you are deleting keys that are associated with a program you are OK, if you delete something in the registry that you are not sure of, that is where you'll get in trouble.
You should try going to the path giving here to the registry. HKEYLOCALMACHINESoftwareClasses and try deleting those keys that are QuickTime and see if it resolves the problem.

Could not open Key - HKEY_Local_Machines\software\classes\quicktimeplayers

HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks

HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks

"Could not open key: HKEY_Local_Machine\SOFTWARE\Microsoft\Windows\CurrentV

What is the next step for this installation problem? I have no idea what "key" this message is talking about or how to address it. Please help. I can't download the latest iTunes and now I can't use the iTunes store through my old iTunes either.

Basically I have the same message.
Could not open key:
HKEYLOCALMACHINES\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID
Verify that you hace sufficient access to that key, or contact your support personnel.
I am the administrator. I have no idea what this is or where it is at. I have tried installing iTunes latest update and uninstalled everything else trying to get this to work. No iTunes now. HELP!!!

I had changed my Apple ID on my PC and realized iCloud. On my iphone iCloud account is on the old ID. Could not find where to change it. In Settings-iTunes

I had changed my Apple ID on my PC and realized iCloud. On my iphone iCloud account is on the old ID. Could not find where to change it. In Settings-iTunes & App Stores – I had replaced the old ID with the new one. On my iPad 2 – iCloud account is on old ID, I cannot change it,
do i have to delete iCloud accounts and re=build them ?

Yes, you got it. there is no way to change - just delete. Usually there is no loss, but photostream is reset, so make sure to back up your pictures before you do.

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.

Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?

CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
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Cannot purchase Mountain Lion The message i get is: ..the product distribution file could not be verified. It may be damaged or was not signed

Cannot purchase Mountain Lion. The message i get is: ..the product distribution file could not be verified. It may be damaged or was not signed.
Anyone has had this issue?

Re-download or contact customer service. Contacting Apple for support and service

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
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I am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

i am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

sorry i was typing fast and didnt check spelling and stuff

Could not open key: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer

I was trying to update iTunes, and got the above error
"Could not open ken: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer" however there is no registry key :Machine32. I have a Hp Pavilion p6610t, running Windows 7 Home Premium SP1.
I then tried to repair iTunes from Control Panel, but got the same error. I then tried to uninstall iTunes, and got the same error.
HELP

I was trying to update iTunes, and got the above error
"Could not open ken: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer" however there is no registry key :Machine32. I have a Hp Pavilion p6610t, running Windows 7 Home Premium SP1.
I then tried to repair iTunes from Control Panel, but got the same error. I then tried to uninstall iTunes, and got the same error.
HELP

Unable to download - The product distribution file could not be verified

Hi
I have been trying for 3 days to download Mountain Lion and have used a couple of different IDs but get the same message
"The product distribution file could not be verified. It may be damaged or was not signed"
Has anyone faced this issue? Any solutions?

Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
Back up all data.
From the menu bar, select
 ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 2
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 3
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I'm having trouble backing up my second macbook to a new time capsule. continue to get an error message -- "Time Machine Error. The backup disk image could not be created." Is there something I need to change in my time capsule or time machine?

I just set up a new time capsule. it worked fine on my first macbook. But now I cannot backup my second macbook. Getting "Time Machine Error" "The backup disk image could not be created." Do I need to change settings on my time capsule to allow the second computer, or do I need to change something on the computer to allow time machine to work right?

Try #C9 in Pondini's Time Machine Troublshooting
http://pondini.org/TM/Troubleshooting.html

Could not open key HKEY_LOCAL_MACHINE\Software\Classic\Quicktime.Quicktime\

Help...I am getting this error message when attempting to load the newest Quicktime on my PC. I am a a novice and need detailed instructions on how to fix. I have tried uninstalling all products and reinstalling. Any suggestions?

pgfpdwife (or really anyone else in this thread),
Why don't you collect an installer log and send it to those lazy Apple engineers?
Open a commnd prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
You need to send that file to our buddy Roy. Make sure that you include:
(1) the log file.
(2) the link to this thread
(3) a one line description of your problem, i.e. "iTunes won't install because of permission problems with Quicktime registry keys".
(4) the username that you're using here in the discussion boards.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get this informaiton, the message is just going to get dropped on the floor.

Could not open key HKLM\softwar\classes\pcast.

Every time I try to install iTunes I get the error in the title.
I have tried to access the key in my registry editor and I get told I do not have permission to access the key, I am the only user on my laptop and hence the administrator.
I have tried uninstalling iTunes to see if this helps, but alas no luck, I am now without iTunes.
I have ran CCleaner utility to try and clean up the registry but it does not detect any error in the specified key, can anyone help me please.
Mark

have you tried using regedit that seems to remove anything despite vista assuming you are on Vista
CC cleaner will not remove all traces of a program only orphaned keys
personally I find remove program and any traces left in program files
then manually remove all traces of itunes from registry with regedit
but only try this if you know what you are doing

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

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