HT1925 trouble installing itunes on used laptop

I have a laptop that was my daughters that I would like to install my iTunes on.  I have tried unistalling iTunes from the laptop and then reinstlling iTunes so that I can attach my iTunes to it but when I reinstall iTunes her account comes back on the laptop and it will not let me attach my itunes on the laptop.  How do i complete this task?

Hi PattyGrinde!
I have an article for you that can teach you how to sign out of an Apple ID on iTunes, then sign into your own Apple ID to use that account in iTunes:
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

  • Trouble installing itunes on my laptop

    i hope someone has run into this problem and has some info to solve this problem. i just got an video ipod 80gb. i tried to download the itunes software from the apple website and it did not install. before it could install a message came up saying "invalid drive E:\" i don't know a whole lot about mac or ipod programs so please help.
    hp dv1000   Windows XP Pro  

    When installing iTunes do you have your iPod connected to your PC ?
    I ask because the drive "E:" is an unusual one: Basically you have "A" and "B" which are floppy disks and "C" is your harddisk (at least the boot partition).
    Probably you have another drive connected or split your harddisk into two partitions ("C" and "D"). So when connecting your iPod (as well as any other storage device like a digital camera), Windows considers your iPod as being a disk drive and assigns a drive letter.
    Now maybe you try to install iTunes to the drive "E" (at least the error message states this). Therefore I would recommend to disconnect your iPod and ensure that iTunes is installed to your harddrive ("C" or "D"), where your other software has been placed.
    If you still have problems, can you provide a bit more information, like which steps to perform before getting the error, connected devices at the time of installation, etc.. Should you decide to post to the iTunes forum, you may provide this information right away. Otherwise people trying to assist can just guess

  • Hello i am having trouble installing itunes 10.5 on my laptop i have windows vista. it says error 7 windows error 998. i now have no itunes. i have tried to uninstall itunes but it still wont work and keep coming up with that message. please help!

    hello
    i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
    i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
    i am not a whiz on a computer so really need some help please!!

    Installing, and uninstalling, applications never touches or removes the data.
    Clean out and uninstall all the apple programs and software thru Programs and manually.
    Might want to use Revo and CCleaner
    I always use manual standalone installers (and keep a couple backup versions)
    itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
    A search of these forums will show some threads.
    I'd clean up vista, you need SP2 or later, and specific error message?
    I wonder as you arenot the first with a dell if maybe the OS or included software.
    Security programs like Norton and older versions of Kaspersky have been implicated.
    Also settings in IE that affect pop-ups and plug-ins.

  • Please help me, i can't install itunes on my laptop, i am using windows 7.

    i can't install itunes on my laptop, i am using windows 7, also updates i can't install, it says its not existing the folder or files of itunes. thanks....
    erl

    What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

  • Every time i try to install itunes on my laptop for windows  i get the message''key not valid for use in specified state''  any clue? '

    every time i try to install itunes on my laptop for windows  i get the message''key not valid for use in specified state''  any clue?

    For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

    I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."  The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Error 2755 when trying to install itunes on my laptop please help

    error 2755 when trying to install itunes on my laptop please help
    the installation process gets so far then the error 2755 appears saying that it cannot be installed

    Hey AJS4862,
    Thanks for the question. If I understand correctly, you are having trouble installing iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Issues installing iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • HT1926 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

    I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." ?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I'm trying to install itunes on new laptop but after clicking install button it jumps straight to thank you page!

    i'm trying to install itunes on laptop but after clicking install button it jumps straight to thank you page!

    Hello hate_technology,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting steps in this article.
    Best of luck,
    Mario

  • I have just installed iTunes on my laptop and merged tracks under various artists to form one album but when I sync iTunes to my new ipod the tracks on some of the albums are appearing as single artists..... WHY????  I

    I Have just spent the best part of a week installing iTunes on my laptop, transferring over all my music and merging tracks by different artists on one album so that they all show as one album.   I have just plugged in my new ipod classic to sync all my music but the music has gone across in random tracks and split albums.... I really am losing the will to live and am about to throw both iPod and laptop out the window.... So SOMEBODY.... Please HELP.

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I

    I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.

    Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    However... Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Jessica Sanchez wrote:
    I am installing itunes to a laptop and have not sync device to this lap. ...
    Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue.

  • Installing itunes to my laptop I get an error message  Apple mobile device service fail to start verify that you have sufficient privilegesto start system services

    Installing itunes to my laptop I get an error message  (Apple mobile device service fail to start verify that you have sufficient privileges to tart system services)

    You seem to have installED iTunes and are trying to connect your iDevice, is that right?
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Your statement - "installING" - also might indicate that you have insufficient privileges in Windows to properly install & use iTunes.
    If you can't install or update iTunes for Windows - Apple Support
    ÇÇÇ

  • Its not letting me install itunes on my laptop

    Hello ive gotten a new laptop and i am trying to install Itunes but its not letting me.
    Keeps saying. Service "Apple Mobile Device" (Apple Mobile Device) failed to start.
    Verify that you have sufficient privileges to start system service. I don't know what i have to do or what it mean.

    Hi manna1313,
    Here are some troubleshooting steps you can try:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Take care,
    - Ari

  • Trouble installing itunes -itunessetup.exe is not a valid win32 application

    I have trouble installing itunes. The following message appears: C:\Documents and Setting\Owner\My Documents\ itunsSetup.exe is not a valid Win32 application. I tried the following but I still have problems: remove previous version of itunes, remove quicktime, install again quicktime as a standalone, delete temporary files, restart computer, delete all itunes related files.

    Finally an answer from Apple:
    Dear Stefanie,
    I understand that you're receiving an error when trying to open the iTunes
    installer that you downloaded. I'd like to try to help you resolve this issue.
    It appears that your web browser may be truncating your download of the iTunes
    software. I urge you to try using a different web browser to download iTunes. If
    this is not possible, you can also try using a different computer to download
    iTunes, and then transfer the iTunes installer file (iTunesSetup.exe) to your
    original computer and open it from there.
    Some transfer options would include using your iPod to transfer the file via
    hard disk mode, using a local network, burning a CD, using an external hard disk
    or a USB drive, or even sending the file to yourself via email or over an
    instant messaging network.
    I hope this information helps to resolve your iTunes installation issue. If it
    does not and you still need assistance from Apple, you will need to call Apple
    technical support (there may be a fee associated with the call). To find the
    appropriate phone number, please visit:
    http://www.apple.com/support/contact/phone_contacts.html
    Sincerely,
    Andrew
    The iTunes Store
    http://www.apple.com/support/itunes/ww/

  • I bought mew iphone 5c i want to copy songs from my laptop but its all in mp3 format and i installed itunes in my laptop and synced all songs are sit in my iphone.but my doubt is iphone support only itunes na.then how mp3songs played????

    i bought mew iphone 5c i want to copy songs from my laptop but its all in mp3 format and i installed itunes in my laptop and synced all songs are sit in my iphone.but my doubt is iphone support only itunes na.then how mp3songs played????

    Hello there,
    Thanks for using Apple Support Communities.
    If you would like to sync music to your iPhone, you will need to use iTunes on your computer, and then follow the directions in the article linked to below.
    Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
    Cheers,
    Alex H.

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