HT1926 Help with error message (XP)? "There is a problem with this Windows Installer package."
Just trying to update my iTunes, running XP, but the install stops at the same place every time and gives me this error message:
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
What can i try?
Thanks,
John
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
Similar Messages
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i am not able to download the latest version of itunes because it show me this "There is a problem whith this windows installer package. A program required for this install to complete could not be run. Contact your support personnel package vendor" And so i cannot put new songs or videos in it...
Repair your Apple software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All programs, go to control panel/
XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
Vista or Win7 - Programs n features/highlight ASU and click REPAIR -
Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
JustinI have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.
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I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?
Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I Tunes will not install. I get this error message: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Does anyone have an answer?
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
HELP!! Itunes wont install on Windows 7. I get an error msg. there is a problem with this windows installer package. A program required to install to complete could not be run. Contact your support personnel or package vendor. WHAT NOW?
Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix. -
ITunes 10.5 Error Message: There is a problem with this Windows Installer package
When trying to update iTunes to version 10.5, I get the following error message at the end of the installation process:
There is a problem with this Windows
Installer package. A program run as
part of the setup did not finish as
expected.
I have attempted to troubleshoot Windows Installer and it appears to be working properly.After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
On every attempt to install Itunes I've recieved the error message, "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package Vendor." What do?
I know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit.
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