HT1926 I am trying to install the latest itunes, and I get the error, unable access C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\GEARIFix.exe. I can access this dir via explorer but there is no such .exe.
I am using Windows 7 and had to deinstall iTunes as it failed on a previous instal. i was told to update my iphone to iOS 6 so that I could get the iOS 6 supporting version of itunes.
I have followed the FAQ to resolve install issues and have no apple software installed on my machine
During install I get a dilog box open, with a retry and cancel buttons with the notice that the iTunes install cannot access the following file:
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\GEARIFix.exe
In Windows Explorer I can open that directory, but that .exe is not present. iTunes installer thinks its locked
the files present are
Folder - x64
DIFxAPI.dll
DifXInst64
GEARAspi.dll
GEARAspi64.dll
GEARAspiWDM
sECURITY CATALOG - gearaspiwdmx64
Help!
this is the latest version of iTunes10.7.0.21 x64. The error I get is
Error writing to file
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69\GEARIFix.exe. Verify that you have access to that directory. Retry or Cancel?
Opening Windows explorer with hidden folders and files showing, I can access this directory. it contains 1 folder
x64. I can paste and delete a file to this directory, which confirms I have access.
Opening the folder x64, the following files are shown:
Folder - x64
DIFxAPI.dll
DifXInst64
GEARAspi.dll
GEARAspi64.dll
GEARAspiWDM
SECURITY CATALOG - gearaspiwdmx64
Opeing the folder x64, the following system file is shown
GEARAspiWDM.sys
I have tried all the steps to completely remove Apple software from my system as set-out in the FAQs.
I cannot delete the Temp directory as there is one file
FXSAPIDebugLogFile
Where I get the file-in-use-error
The action cannot be completed becuse the file is open in Windows Explorer
I have tried the steps advised on Apple support 5 times now but always
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