HT1926 I have 2 Windows  7 computers that handled iTunes easily until I tried to update to the newest version today.  Now I have the same computers that don't have working iTunes on them.

I got up this morning to be greeted with an invitation to update iTunes on my Windows 7 computers.  Unfortunately I did both at once.  They have both refused to take the update, after deleting the old version, despite hours of work deleting the old files and downloading fresh new files.  I got some message about a missing MSVCR80.dll but couldn't figure out how to fix it.  Then I got a message about an Apple driver  TCP/IP driver that I also cannot find out how to fix despite hours of work.
Unless I can find a fix, my iphone, iPad, my wife's iPad mini and my apple TV will be nearly uselss shortly.  I need to find a way to get the update to load and work on Windows 7. 
Anyone else having the problem?  Any fixes?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

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    Hollie**it!
    I can't even open iTunes anymore.I have Windows 7 Home Premium 64 Bit.  I tried to update iTunes Trice Now.  This is what I get: Runtime error!     Program: C:\Program Files (x86)\iTunes\iTunes.exe.   R6034  An application has made an

    Hello there, Vinnie.
    The following Knowledge Base article addresses the very issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

    I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

    iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
    The last version of  iTunes compatible with OSX 10.4 is iTunes 9.2.1
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    Hey thomashfrompa,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
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    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
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    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
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    Yesterday, iTunes was working properly.  Ran spy sweeper and PC has no viruses.  Opened iTunes today and it asked if I wanted to update to the newest version.  I did.  Newest version never installed properly.  Said a file was missing 2/3 through with installation. Tried to uninstall and reinstall completely and its telling this same file is missing.  Any ideas?  Using Windows 7.  Trying to connect with my iPhone 5.

    The error message I am receiving is:
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    Im tired of this feature popping up everytime I open itunes. I alwasy check the box that say dont ask again, and it cointinually pops up. I dont want to download new version of itunes so how do I stop this?

    Thanks for the reply! Ill try to change the preferences as you mentioned. However, everytime Ive ugraded my itunes it adds duplicates to my library, which I then have to delete (if I have time to waste). With 10,000 songs this gets very annoying as Im sure you can imagine. Im also know that there are even software programs to delete duplicates from itunes libraries as seen here: http://www.tucows.com/preview/507304
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