HT1926 iTunes won't install everything it needs to run. I remove it from my computer and reinstall it and it keeps saying it. I am using Windows 7 and the latest update from iTunes.
iTunes won't install everything it needs to run. I remove it from my computer and reinstall it and it keeps saying it. I am using Windows 7 and the latest update from iTunes.
What does the error message say when you install iTunes and it fails?
This post was edited by Malignance
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I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll. error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I recently installed Mavericks. The latest update for iTunes, iBooks and Mail do not install properly. I have tried updating individually and the Appstore indicates that they're installed. However after every restart the Appstore shows that the same update is available. I checked the applications folder and clicked on the 3 apps to "Get Info" and they're all still the old versions. I've repeatedly tried to update and install and the Appstore history has shown that I've tried over and over again. Any solutions would be appreciated please!
I'm having this same issue, except Mail and iBooks are both installed, but showing as need to be updated (to same version already installed several days ago). iTunes was also doing this until I manually installed it, but the other two still won't be recognized as updated. I did a sudo softwareupdate -i -a and that failed as well. So I did a
sudo softwareupdate -v --reset-ignored -l and showed this update is somehow broken
Not the only ones: https://discussions.apple.com/message/23716085#23716085 -
I have windows vista. I have run the latest update from Microsoft. iTunes works except for connecting to the store. I have tried everything on line for suggestions, going back on the update, allowing through in firewall settings, adding to trusted sites, disabling bonjour...Nothing works.....please HELP!
I have also uninstalled and reinstalled iTunes
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What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!
Minimally you need Snow Leopard or greater:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
TS1538 Problem with instal of the latest update of iTunes on my Windows 8 computer
I have installed the latest update of iTunes on my Windows 8 computer but now have a problem in that iTunes does not recogise my iPhone. I get a message that I need a new version of "Apple Mobile Device Support". However, I can't delete the old file? I get a message saying "The older version of Apple Mobile Device Support cannot be removed. Contact your technical support group."
Any suggestions?I've not had this problem since getting windows 8 but did previously use a free program from Microsoft called "windows install clean up" which I found online (at that time I needed to remove a stubborn QuickTime programe from windows 7).
May be worth a search for if you've got time. It worked amazingly before and remomved programs that otherwise refused to be unintalled! -
Trying to install the latest update for itunes...error received "service apple mobile device failed to start. verify thay you have sufficient priveleges to start system services"...? I have uninstalled and tried to reinstall???
Hello Kimberly0914,
It sounds like you have tried to launch iTunes after a recent update due to this error message, and you cannot install iTunes after uninstalling. I recommend the troubleshooting from the following article to help you named:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Then download and install iTunes with this link:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling -
As seen above. I installed the latest update of itunes, as an admin on my windows 7 and now nothing is working. I already deinstalled itunes. But nothing is working. Could please someone help. It's the 11.1 or 11.2 update I think
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing
Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.
Hey ArgentoSB!
I have an article for you that can help you troubleshoot these issues:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Why will iTunes not sync to my iPod after installing the latest update for iTunes?
Hi I have a Macbook and I just downloaded the latest update for iTunes and when I plugged in my iPod to sync I keep getting and error message. How do I fix this problem?
I haven't done one of those for a while. But the following troubleshooting document might still be worth a shot:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod -
i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???
Hi Mike H555,
If you are having issues with iTunes after an attempted update, including device recognition issues, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i doHello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
While installing the latest updates to iTunes, the istallation stopped and Windows sent me a Runtime error (R6034) and suggests that I contact the applications support team. A second message appears to tell me that I should reinstall iTunes. Error 7 (Windows error1114) Any suggestions?
I had the identical problem with Runtime Error R6034s starting this week (on 1/22/2014) when the latest iTunes update installed. Tried deleting and reinstalling iTunes several times, but that didn't work. Someone suggested deleting the update. I found the "Apple Application Support" (93.2MB) update installed on 1/22, deleted it, reinstalled iTunes, and now iTunes seems to work OK. I don't get the repeated Runtime Error R6034 and Error 7 message, have been able to access the store, and play my saved music OK. My only concern is that the update will reappear and cause a repeat problem.
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