HT1926 My installation of Itunes to syne my iphone with PC was missing AppleApplicationSupport.msi  after 2 installs how can I install such a file do you have a path for this

My installation of Itunes to syne my iphone with PC was missing AppleApplicationSupport.msi  after 2 installs how can I install such a file do you have a path for this

Hi kensb!
I would recommend that you attempt to reinstall all of the programs and components of iTunes on your machine and reinstall everything again. It can be tricky to get everything uninstalled, so we have an article that can help you make sure you uninstall everything:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Specifically, when it comes to uninstalling, you will want to uninstall applications in this order:
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.
You will then want to follow the links in those articles to download the latest package of iTunes software for your computer and install again from there. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

  • HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

    I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

    You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • My ipod has 760 songs on it.  I had to reload my computer that contained itunes.  The new installation of itunes won't allow me to copy the songs into the library.  What can I do?

    My ipod has 760 songs on it.  I had to reload my computer that contained itunes.  The new installation of itunes won't allow me to copy the songs into the library.  What can I do?

    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • I can't finish the installation of Itunes for windows. at the end of the installation I get an error. How can I install this programm?

    I can't finish the installation of Itunes for windows. at the end of the installation I get an error. How can I install this programm?

    See if the user tip: https://discussions.apple.com/docs/DOC-6562 helps out with your problems.

  • Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

    Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
    I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
    In the problem report, this is the error that stood out:
    Crashed Thread:  8  Dispatch queue: com.apple.iad.iadidmanager
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

    Hi there navicin79,
    You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    -Griff W. 

  • I have downloaded the latest Itunes and now I can't launch it because I don't have Apple Support application. I've already uninstalled and reinstalled three or four times with the same error code 2 On vista, how can this be fixed?

    Where do I download Apple Support Application for Itunes?

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • How can I install Adobe Photoshop Elements Update 9.0.3 after I get a message that Installation has failed and the solution is not in troubleshooting or forums?

    My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
    Colin Hansen

    Try downloading and installing the 9.0.3 updater from here:
    mac
    Adobe - Photoshop Elements : For Macintosh
    windows
    Adobe - Photoshop Elements : For Windows

  • TS1717 unes, i have windows 8, i get the message, "the itunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file.  how did this happen, how do i fix this?

    the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance?  I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time  problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop.  any advise/help is greatly appreciated!!

    I just had the same problem and was able to fix it after trying a couple of things I found after a search.
    The solution that worked for me:
    Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
    Right click the entire folder (no need to open it) and click properties
    Click the security tab
    Click edit and highlight the user name under which you logged in.
    Click the box next to full in the allow column, which should check everything
    Click apply
    Open iTunes
    This worked for me.

  • How To Fix: "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."

    I can't reopen my iTunes after I have to force quit when it does not respond. I get this message:
    "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."
    I've read to do the solutions. I right clicked on both the iTunes and Music folder and went to info for each. On both the lock at the bottom of the Get Info was locked. All of my users including admin can read and write all files within those folders. They are even a shared folder. I clicked on the lock to unlock it, typed in my admin password, and went to the gear to apply to all files inside. After doing that I keep getting the saved message.
    I tried another way that I've found online to move my ituneslibrary folder to the desktop and then open my iTunes. In theory the iTunes is supposed to ask for where the iTunes library is. Once that is prompted you quit iTunes and drag the iTunes Library folder back to the folder from the desktop and reopen iTunes to apprently solve the problem. However, when I move the iTunes Library file to the desktop and try to reopne iTunes the icon just keeps bouncing and when I right click the application does not respond.
    This problem is only resolved if I restart/shut down my macbook pro which is a 15-inch Core 2 Duo with intel. It will be 5 years old in December. I currently have Lion and the latest iTunes 10.5. This problem started in late December. 

    If you hold down the option key when starting iTunes, it will allow you to select a library or create a new one.
    You can create a new one, and then add all of your iTunes music back in by simply dragging the old iTunes music file onto iTunes.
    There are more detailed instructions at http://support.apple.com/kb/HT1451#
    It will show you how to re-build your iTunes database file.

  • How can I delete an old file from my library on iTunes

    Occasionally I have to replace PDF manuals with ones that have been updated.  But after I sync the new file the old one remains on my Mac itunes library.  How can I delete the old file?  So far all I do is deselect the old file but it's still there.  Sooner or later there will be more old files then current ones making it hard to manage.
    Thanks in advance.

    You can do this with or without the iPad connected to your Mac.
    Launch iTunes on the Mac. Click on Books under the Library heading. Click on the PDFs. Then click on the PDF that you want to delete in order to select it, and go to Edit>Delete and follow the on screen prompts.
    if you are using iTunes 11 and do not have the sidebar enabled, and wish to do so, go to View>Show sidebar or use the keyboard shortcut OPTION+Command+S.
    If you do not want to enable the sidebar, the library items can be accessed in the button in the upper left corner of the iTunes window.

  • ITunes won't open, I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

    iTunes won't open.
    I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

    This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
    tt2

  • HT1527 iphone wont open it says the itunes library.itl file is locked on a locked disk or you do not have write permission for this file. nothing l  do seems to help thanks

    Have tried to connect and sync my iphone 4 to my computer in itunes but this message keeps coming up The itunes Library .itl file is locked on a locked disk. or you do not have write permission for this file.

    I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance. 
    Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows.

  • HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

    I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what  I need to do to correct?

    Hi lvdmerwe!
    I have two articles here for you that should be able to help you troubleshoot this issue further:
    Trouble adding music to iTunes library or importing audio CD
    http://support.apple.com/kb/ts1387
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/ts1277
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

    I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

    I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
    The error message is referring to your iTunes library, not your iTunes application.
    You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
    Select the folder Music > iTunes  in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill  pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes.

  • I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

    I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

    See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
    tt2

Maybe you are looking for

  • Mail keeps crashing whenever it attempts to connect to .mac server

    Ugh. I have been having some major problemos w/ my mac lately (if you're up to it, search my other recent posts -- all of which are still open and needing resolutions). Anyway, this issue pertains to Mail. Whenever the app tries to connect to the mai

  • Add element to vector

    class Helloworld{ public static void main(String args[]){ B t1 = new B(); B t2 = new B(); B t3 = new B(); t1.start(); t2.start(); t3.start(); class A extends Thread{      static Vector v;      v = new Vector(0,1); public void packMes(int d, int[] sDa

  • 'Preparing Blackberry Hub' hanging after numerous restarts

     Months ago, i had a few issues with the Classic having the system memory full spurious issue, where the system memory 'grows' itself until wont function.  Occasional top button restarts seem to keep this in check, however, this morning, having had t

  • Print Verizon Contacts

    Using an iPhone 5s, Contacts are on Verizon server: Able to locate my contacts with myVerizon web site but cannot print a listing, Print dialogue box never appears. Used Safari, Chrome, and Foxfire, same error message: problem start again. Looked at

  • Setting A_UTF16Char to a file path

    I'm trying to use AEGP_OpenProjectFromPath to open a manualy specificed .aep I've tried this with error: const A_UTF16Char *pathZ = reinterpret_cast<const A_UTF16Char *>(L"/transfer_test.aep"); suites.ProjSuite6()->AEGP_OpenProjectFromPath(pathZ, &my